Generation Impact: Millennials & Tomorrow's Workplace - E2 Keynote Presentation 9/26/12

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It is estimated that by the year 2014, 36% of the workforce will be composed of Millennials, rising to nearly 50% in 2020. Born between 1981 and 2000, Millennials are a generation of individuals raised with technology and motivated by progress. Unlike previous generations, these individuals are disrupting traditional business models and demanding products that connect them with the world. Speed, innovation and collaboration are the key tools needed by organizations in order to keep this generation engaged. This presentation will examine the factors that differentiate Millennials from other individuals, offer insight into the unprecedented impact this generation is having on the enterprise, and detail strategies that companies may employ to transform Millennials’ unique abilities into a competitive advantage in today’s workplace.

Transcript of Generation Impact: Millennials & Tomorrow's Workplace - E2 Keynote Presentation 9/26/12

Generation Impact:Millennials & Tomorrow’s Workplace

Ed WolfE2 Virtual Conference - 9/26/12

IntroductionAbout Me

• Product Manager/ Business Analyst @ Time Inc.

• BS Computer Engineering, RIT

• 10+ years IT experience

• A Millennial!

Connect with me:

Twitter: @EdWolfNYC

Blog: www.Ed-Wolf.com

LinkedIn: linkedin.com/in/EdwardWolf

E-mail: Edward.Wolf@gmail.com

Agenda• What Defines A Generation?

• What’s Shaped Millennials?

• Tomorrow’s Workforce

• 5 Ways to Leverage Millennials

• The Cost of Inaction

• Tomorrow’s Workplace

By 202575% Workers Globally

Will Be Millennials

4 Generations In The Workplace

What Defines A Generation?

•Typically spans 20 years•A shared, common experience•Events, trends and technology

The Current GenerationsTraditionalists

Other Names •Silent Generation •Radio Babies •Greatest Generation

Birth Years Prior to 1945

Current Age 67+

Influences •WWII•Korean War•Great Depression

Family Traditional nuclear

Technology Adapted

Value Family/Community

Education A dream

The Current GenerationsTraditionalists Baby Boomers

Other Names •Silent Generation •Radio Babies •Greatest Generation

•Boomers, •“Me” Generation•Vietnam Generation

Birth Years Prior to 1945 1946-1964

Current Age 67+ 48-66

Influences •WWII•Korean War•Great Depression

•Civil Rights•Vietnam•Cold War

Family Traditional nuclear Disintegrating

Technology Adapted Acquired

Value Family/Community Success

Education A dream A birthright

The Current GenerationsTraditionalists Baby Boomers Gen X

Other Names •Silent Generation •Radio Babies •Greatest Generation

•Boomers, •“Me” Generation•Vietnam Generation

•Post Boomers•Baby Busters•13th Generation

Birth Years Prior to 1945 1946-1964 1965-1980

Current Age 67+ 48-66 33-47

Influences •WWII•Korean War•Great Depression

•Civil Rights•Vietnam•Cold War

•Watergate•Divorced Parents•Y2K

Family Traditional nuclear Disintegrating Dual income families

Technology Adapted Acquired Assimilated

Value Family/Community Success Time

Education A dream A birthright A way to get there

The Current GenerationsTraditionalists Baby Boomers Gen X Millennials

Other Names •Silent Generation •Radio Babies •Greatest Generation

•Boomers, •“Me” Generation•Vietnam Generation

•Post Boomers•Baby Busters•13th Generation

•Gen Y•Echo Boomers•Facebook Generation

Birth Years Prior to 1945 1946-1964 1965-1980 1981-2000

Current Age 67+ 48-66 33-47 12-32

Influences •WWII•Korean War•Great Depression

•Civil Rights•Vietnam•Cold War

•Watergate•Divorced Parents•Y2K

•9/11•Columbine/VA Tech•Recession

Family Traditional nuclear Disintegrating Dual income families Blended families

Technology Adapted Acquired Assimilated Integral

Value Family/Community Success Time Individuality

Education A dream A birthright A way to get there An incredible expense

What’s Shaped Millennials?

Recession

8% Unemployment

US Department of Labor

Crushing Student Loan Debt

Technology

Family

Tomorrow’s Workforce

Changes In Labor Force

Different Expectations

9 / 10 Millennials want their workplace to be social and fun

MTV “No Collar Workers” Study

93% want a job where they can be themselves

MTV “No Collar Workers” Study

71% want their co-workers to be like a second family

MTV “No Collar Workers” Study

MTV “No Collar Workers” Study

Half would rather have

no job, than a job they hate

93% work harder when they know where their work is going

MTV “No Collar Workers” Study

They’re Different

• Connected• Collaborative• Ambitious• Fearless• Embrace change• Hate bureaucracy• Yearn for mentors

5 Ways ToLeverage

Millennials

Offer Workplace Flexibility

Offer Workplace Flexibility

• Flexible hours, not just 9-5

Offer Workplace Flexibility

• Flexible hours, not just 9-5

• Telecommuting & Telepresence

Offer Workplace Flexibility

• Flexible hours, not just 9-5

• Telecommuting & Telepresence

• Vacation time

Offer Workplace Flexibility

• Flexible hours, not just 9-5

• Telecommuting & Telepresence

• Vacation time

• Roth retirement plans - 401(k) & IRA

Start A Mentoring Program

• Millennials strive for constant feedback

Start A Mentoring Program

• Millennials strive for constant feedback

• Pass on institutional knowledge

Start A Mentoring Program

• Millennials strive for constant feedback

• Pass on institutional knowledge

• Empower Millennials to reverse mentor

Start A Mentoring Program

• Millennials strive for constant feedback

• Pass on institutional knowledge

• Empower Millennials to reverse mentor

• Can be as informal as going to lunch

Start A Mentoring Program

Be Transparent & Communicate Effectively

Be Transparent & Communicate Effectively

• Embrace and encourage feedback/ideation

Be Transparent & Communicate Effectively

• Embrace and encourage feedback/ideation

• Share the company’s and your goals

Be Transparent & Communicate Effectively

• Embrace and encourage feedback/ideation

• Share the company’s and your goals

• Communicate quickly

Be Transparent & Communicate Effectively

• Embrace and encourage feedback/ideation

• Share the company’s and your goals

• Communicate quickly

• Trust that they will get the job done

Question Everything & Pivot

Question Everything & Pivot

• Millennials will question how things are done

Question Everything & Pivot

• Millennials will question how things are done

• Millennials want to make the company better

Question Everything & Pivot

• Millennials will question how things are done

• Millennials want to make the company better

• Ask yourself ‘Do we have to do it this way?’

Question Everything & Pivot

• Millennials will question how things are done

• Millennials want to make the company better

• Ask yourself ‘Do we have to do it this way?’

• Pivot when there's a better way

What NOT To Do

What NOT To Do

• Discount their authority about technology

What NOT To Do

• Discount their authority about technology

• Treat them as too young to be valuable

What NOT To Do

• Discount their authority about technology

• Treat them as too young to be valuable

• Be condescending, inconsistent, disorganized

What NOT To Do

• Discount their authority about technology

• Treat them as too young to be valuable

• Be condescending, inconsistent, disorganized

• Give them boring work

What NOT To Do

• Discount their authority about technology

• Treat them as too young to be valuable

• Be condescending, inconsistent, disorganized

• Give them boring work

• Ignore that change is happening

The CostOf

Inaction

4.4 Years(Average time spent in a job)

US Bureau of Labor Statistics

Turnover

86%Looking for a job that is “interesting”

Net Impact

Talent

Millennials see themselves as “Free Agents”

Forbes

Innovation

Tomorrow’sWorkplace

Non-Traditional Career Paths

Deloitte

Native Collaboration

Tech-Savvy

Less Physical

Creative & Innovative

RecapTraditionalists Baby Boomers Gen X Millennials

Other Names •Silent Generation •Radio Babies •Greatest Generation

•Boomers, •“Me” Generation•Vietnam Generation

•Post Boomers•Baby Busters•13th Generation

•Gen Y•Echo Boomers•Facebook Generation

Birth Years Prior to 1945 1946-1964 1965-1980 1981-2000

Current Age 67+ 48-66 33-47 12-32

Influences •WWII•Korean War•Great Depression

•Civil Rights•Vietnam•Cold War

•Watergate•Divorced Parents•Y2K

•9/11•Columbine/VA Tech•Recession

Family Traditional nuclear Disintegrating Dual income families Blended families

Technology Adapted Acquired Assimilated Integral

Value Family/Community Success Time Individuality

Education A dream A birthright A way to get there An incredible expense

Recap5 Core Attributes of Millennials:

Recap5 Core Attributes of Millennials:

1. Connected & Tech-Savvy

Recap5 Core Attributes of Millennials:

1. Connected & Tech-Savvy

2. Collaborative

Recap5 Core Attributes of Millennials:

1. Connected & Tech-Savvy

2. Collaborative

3. Embrace Change

Recap5 Core Attributes of Millennials:

1. Connected & Tech-Savvy

2. Collaborative

3. Embrace Change

4. Hate Bureaucracy

Recap5 Core Attributes of Millennials:

1. Connected & Tech-Savvy

2. Collaborative

3. Embrace Change

4. Hate Bureaucracy

5. Yearn for Mentors & Feedback

5 Ways to Leverage Millennials:

Recap

5 Ways to Leverage Millennials:

1. Offer Workplace Flexibility

Recap

5 Ways to Leverage Millennials:

1. Offer Workplace Flexibility

2. Start a mentoring program

Recap

5 Ways to Leverage Millennials:

1. Offer Workplace Flexibility

2. Start a mentoring program

3. Be Transparent & Communicate Effectively

Recap

5 Ways to Leverage Millennials:

1. Offer Workplace Flexibility

2. Start a mentoring program

3. Be Transparent & Communicate Effectively

4. Question Everything & Pivot

Recap

5 Ways to Leverage Millennials:

1. Offer Workplace Flexibility

2. Start a mentoring program

3. Be Transparent & Communicate Effectively

4. Question Everything & Pivot

5. Don’t discount them

Recap

5 Attributes of Tomorrow’s Workplace:

Recap

5 Attributes of Tomorrow’s Workplace:

1. Collaborative

Recap

5 Attributes of Tomorrow’s Workplace:

1. Collaborative

2. Non-Traditional Career Paths

Recap

5 Attributes of Tomorrow’s Workplace:

1. Collaborative

2. Non-Traditional Career Paths

3. Less Physical

Recap

5 Attributes of Tomorrow’s Workplace:

1. Collaborative

2. Non-Traditional Career Paths

3. Less Physical

4. Creative & Innovative

Recap

5 Attributes of Tomorrow’s Workplace:

1. Collaborative

2. Non-Traditional Career Paths

3. Less Physical

4. Creative & Innovative

5. Expanded use of technology

Recap

By 202575% Workers Globally

Will Be Millennials

Generation Z is Coming

THANK YOU

Twitter: @EdWolfNYC

Blog: www.Ed-Wolf.com

LinkedIn: linkedin.com/in/EdwardWolf

E-mail: Edward.Wolf@gmail.com

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