The GCC Patient Profile: Practical Insights

Samer MazahrehManager – Business DevelopmentSalamatak Healthcare Management ‐ DubaiComing from a family of doctors, Samer is one of fivefounders of Salamatak and is responsible for creatingfounders of Salamatak, and is responsible for creatingstrategic partnerships with entities in the field ofmedical tourism around the globe. Samer is a frequentspeaker in medical tourism, the latest taking place inM ’ L i hibiti S i ti tMoscow’s Leisure exhibition. Samer is presenting twopanels during the Congress in Orlando; giving insighton Medical Tourism in the GCC, and sharing successfulmodels with tour operators on Medical Tourism.Samer has more than 10 years’ experience in wealth &relationship management across Jordan and the UAE.

What GCC Patients Travel ForProjected Increase in Treatment Demand in the GCC Countries by 2025Projected Increase in Treatment Demand in the GCC Countries by 2025

Top 5CardiovascularCardiovascularDiabetesSense Organ (Eye)g ( y )Musculoskeletal DisordersCancer

McKinsey & Company 2008Gulf Cooperation Council Healthcare: Challenges & Opportunities

What GCC Patients Travel For

CardiacCBAGStents

Neurosurg.SpinalPediatric

OrthopedicsKnee/ Hip Rep.Hip Resurfac

Sports Med.ACLRehabilitation

EyesDiabetes rel.PediatricStents

Open HeartPediatricHip Resurfac.

Rheumatoid Rehabilitation Pediatric

Cataract

Bariatric Stem CellsMale Surg. General Surg.FertilitySleeveBandBalloon

Hair LossAnti AgingBreast Aug.

Penile Enhanc.Penile Impl.

HerniaVaricose VeinsHysterectomy

IVFGender Selec.

CosmeticLiposuctionTummy Tuck

DentalDental Impl.Smile Make

PadiatricsAutismEye Rel.

Derma.Mole RemovalsDark Patches

WellnessHealth CheckupsIndian AyurvedaTummy Tuck

Hair LossSmile Make. Eye Rel.

NeurosurgeryDark Patches Indian Ayurveda

Chinese Med.

For Cancer South Korea Remains our Preferred DestinationInternational Comparison on Cancer; 5 year relative survival rateInternational Comparison on Cancer; 5‐year relative survival rate

l fUS National Library of Medicine www.ncbi.nlm.nih.gov/pmc

National Cancer Information Center www.cancer.go.kr

Drivers’ Comparison for GCC PatientPriceMost Concerned about PriceSaudis & Omanis

Price

Least Concerned about PriceIraqis & Kuwaitis

Neutral about PriceQataris

Salamatak Healthcare Management 2015

Drivers’ Comparison for GCC PatientDoctor’s Qualification

Most Concerned about DoctorKuwaitis

Doctor s Qualification

Least Concerned about DoctorOmanis

Normal Concern about DoctorIraqis, Saudis, Qataris

Salamatak Healthcare Management 2015

Where GCC Patients Travel to

Kuwaitis

Emiratis

Saudis

Q iQataris

Omanis

Iraqis

Salamatak Healthcare Management 2015

How to Reach GCC PatientsHow Did You Find Out About Medical TourismHow Did You Find Out About Medical Tourism

Insurance Companies Google Ad wordsInsurance CompaniesHealth MinistriesPrivate Offices

Word of Mouth

Private Offices

Word of Mouth

Medical Tourism Association

Additional Notes

1. Language: Arabic speakers are a must.2. Gender: Female & male available to speak to patients.3. Food: A list of Halal restaurants is always helpful.4. Companion: 70% with a companion, or with big families, they need to have a good time toothey need to have a good time too.5. Accommodation: Hotel apartments are a preferred option.

Questions & Answers

Samer MazahrehSamer MazahrehManager ‐ Business Development Mobile  +971 ‐ 55 121 7462Email    Samer@Salamatak.com

SamerMazahreh@Gmail.comb l kWeb      www.Salamatak.com