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© 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates. For more information, email info@gartner.com or visit gartner.com. 1
Gartner PPM & IT Governance Summit 2015June 1 – 3 | Grapevine, TX (Dallas area) | gartner.com/us/ppm
Gartner PPM & IT Governance Summit 2015 was held June 1 – 3 at the Gaylord Texan Resort & Convention Center in Grapevine, TX. This report presents conference highlights and key take-aways.
Gaylord Texan Resort & Convention Center, Grapevine, TX
Debra Logan speaking at PPM & IT Governance Summit 2015
Trip Report
Overview
Digital change is redefining PPM and IT governance roles and goals. This year’s conference issued a call to action: Evolve now to seize major opportunities ahead. Attendees gathered to learn how to quickly evolve their skills, teams and organizations to meet the change and its impact on business and IT goals, strategies and demands.
A new agenda track covered the future of PPM, trends upending the status quo, and how to make the leap to next-generation PPM capabilities, including the people, skills and processes needed to thrive in the digital age. Attendees identified next steps toward agile, iterative, fast-moving innovation and discovered new ways to improve governance, drive organizational change and get IT and business on the same page.
Analyst-led roundtables, workshops and new PPM Workplace sessions offered dozens of opportunities to exchange ideas. Magic Quadrant sessions explored new offerings in PPM software applications, cloud-based PPM and integrated IT portfolio analysis. And end-user practitioners shared what they learned from improving PPM and governance at their organizations in three powerful case studies. 2 Key take-aways
3 Keynote sessions
4 Top 5 most-attended sessions
5 Snapshot of attendees
6 Sponsors
7 Post-event resources
8 Renewal
Table of contents
Gartner PPM & IT Governance Summit 2016
May 9 – 11, National Harbor, MD
Be sure to bookmark gartner.com/us/ppm and check back for 2016 summit updates.
Save the date
Thriving on Digital Chaos: Innovation, Agility and Collaboration
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1 Use bimodal to build flexible, multidimensional approaches. In the digital age, sometimes the goal is reliability (run the business), and sometimes it’s agility (innovation). Bimodal approaches let you categorize projects, adopt mixed project and program practices, and leverage the appropriate talents, governance, sourcing and cycle times.
2 It’s time to implement a mobile application portfolio. Craft a plan to manage your evolving mobile portfolio. Collect apps and identify stakeholders. Create a mobile roadmap. Deploy an enterprise app store and use analytics to monitor usage. Adjust priorities to maximize business value.
3 There is no one-size-fits-all strategy for cloud. Private cloud is giving way to hybrid strategies. Focus on business goals and look for options that support them. Seek cloud brokerages to enhance performance and capabilities. Always build in a service exit strategy.
4 Organizational change management is critical to success. Make org change expertise a core capability, build a business case for funding it, assign it to a specific person and include stakeholder satisfaction in success criteria. Create a culture that embraces and enables change.
5 The digital-driven IT shakeout is coming. Get ready. Two-thirds of your current positions don’t exist in the modern, lean IT department. Experience may hinder, not help. It’s time to increase your business acumen, focus on agile methods and innovation tools and learn to love change.
6 Digital means higher stakes and greater complexity. Governance, funding and risk management are all in flux. PPM and governance leaders must develop bimodal capabilities in order to support existing IT and pursue innovation. Org change must create a digital-first, change-friendly environment.
7 Let business capabilities drive IT decision making. New business capabilities changes should be prioritized and funded separately from project proposals. Rebalance your portfolio after approvals to ensure high-value initiatives are funded. Skip projects that don’t support strategic business outcomes.
Registered attendees can log in at gartner.com/us/ppm to review presentation slides and watch videos on gartnereventsondemand.com of all the sessions for a full year after the event.
Key take-aways
June 1 – 3 | Grapevine, TX (Dallas area) | gartner.com/us/ppm
Gartner PPM & IT Governance Summit 2015
“ The event made it very clear to me that Gartner is a distinguished industry thought leader and authority when it comes to PPM and IT governance for today and in the future for enterprises.” Dinesh Sheshadri, CEO, Cloudbyz
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Gartner View: Key Success Areas for Surviving and Thriving in Digital Business David Mitchell Smith, Vice President and Gartner Fellow, Gartner Research; Debra Logan, Vice President and Gartner Fellow, Gartner Research
Ready or not — and few are — digital business is here. David Mitchell Smith presented two new digital-age approaches: bimodal PPM for toggling between traditional and agility-focused approaches, and digital business filters to recognize emerging opportunities. Debra Logan described a brave new world that may require fewer “professional” project managers. With half of IT spending outside of IT by 2017 (in other words, those outside of IT are buying IT), PPM’s new job is to provide innovation-driven “new wave” practices, champion digital humanism and ethics, and guide projects toward new definitions of success.
The Internet of Things and Other Unprecedented Disruptions Demand Entirely New Approaches to Change Anthony J. Bradley, Group Vice President, Gartner Research
In an eye-opening call to action, Anthony J. Bradley discussed how to prepare for the new world of digital business. As the Internet of Things (IoT), smart machines and 3D printing blend the physical and digital for dramatic change, “big change” is becoming a core competency. On time, on budget and on functionality isn’t enough. To meet constantly changing business needs, you must use “instability by design” to support improvisation, move from satisfying requirements to driving business outcomes and shift from delivering solutions to advancing ecosystems.
Gartner Predicts the Future of PPM Robert A. Handler, Vice President and Distinguished Analyst, Gartner Research; Donna Fitzgerald, Vice President, Gartner Research
You know significant change is coming, but what does it mean for you? Robert A. Handler and Donna Fitzgerald outlined five key PPM predictions and how to prepare for them. Some practitioners will be asked to determine which projects must be bulletproof and which should be hacked together quickly — that’s one tactical view of bimodal PPM. PPM tools will get more collaborative and drive new integrated behaviors. EPMOs with increasing ownership will emerge to cut through obstacles. Versatile, creative problem solvers who know how to rapidly provide business-need solutions with minimal time and overhead will thrive.
Guest Keynote: Digital Business Strategy for the Second Machine Age Erik Brynjolfsson, Professor, MIT Sloan School of Management, and Director, MIT Center for Digital Business
Technology and the economy are getting weird. Machines are rapidly advancing at fine motor skills, language and problem-solving, once uniquely human domains. Highly skilled workers, capital and the 1% are winning big. While digital progress increases total wealth, nothing says it will be shared equally. We need to reinvent our economy, society and organizations. Successful organizations will create new processes, products and services — not just automate existing ones.
David Mitchell Smith
Robert A. Handler
Keynote sessions
Debra Logan
Donna Fitzgerald
Anthony J. Bradley
Erik Brynjolfsson
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“ Wow! This conference has been amazing! I am a first time attendee and I have thoroughly enjoyed all conference and workshop presentations. My most enjoyable experience so far has been the one-on-one analyst sessions and the consulting clinics. I also enjoyed the PPM maturity workshop — great discussion.” Errin Baugh, Director EPMO, City of Atlanta
A2. Delivering PPM Benefits — Delivering on Metrics That Matter Robert A. Handler
E8. KPIs and Metrics for Demonstrating PPM Success Lars Mieritz
CS1. Practical Portfolio Management Claire Rutkowski, CIO, MWH Global
C6. How Do I Get Them to Do That — Delivering Change Matthew Hotle
C5. PPM in the Digital Age John MacDorman
Top 5 most-attended sessions
Bonus! Attendees earned up to 15 PMI PDUs
Attendees earned up to 15 professional development units (PDUs) from the Project Management Institute just by attending this year’s conference. It was a great way for them to make progress on their career education and PMP credentials while building their networks and updating their PPM tools and insight. Learn more at PMI.org.
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June 1 – 3 | Grapevine, TX (Dallas area) | gartner.com/us/ppm
Gartner PPM & IT Governance Summit 2015
5© 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates. For more information, email info@gartner.com or visit gartner.com.
Snapshot of attendees
Who participated in the 2015 conference?
Top 3 job titles
Top 5 industry sectors
Organization size
“ Some of the best industry information. Gives me a gut check to ensure we are directionally correct and how to proceed. Offers great research and expert opinions.”Julia Kim, Vice President, Head of Technology Programs, Income Research Management
June 1 – 3 | Grapevine, TX (Dallas area) | gartner.com/us/ppm
Gartner PPM & IT Governance Summit 2015
21% Banking, finance and insurance
18% Government
13% Healthcare
13% Manufacturing
11% Technology and telecom
35% Extra-extra-large
18% Government or public sector
11% Medium
11% Extra-large
11% Large
44% Management
26% Director
9% Vice President
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“ The PPM summit
is awesome! The
speakers help me
to understand the
main transformation
in digital business.
They also showed
tools to help us in
our routine. It was
my first time here
and I can’t wait to
come back soon.” Jessica Cavalcanti, Corporate PMO, Rede Globo
Thank you to our sponsors
EOS Software
HP
Innotas
IT ROI Solutions
LiquidPlanner
Oracle
Pcubed
Powernoodle
Project Management Associates
ProSymmetry
Protivix
Rego Consulting
Sciforma Corporation
ServiceNow Inc.
UMT Consulting Group LLC
UMT360
Upland Software
VersionOne
Premier
Platinum
Kiosk
Silver
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Post-event resources
Customizable post-event worksheetTake a moment to complete your own post-event trip report, a valuable resource for future reference and a great way to share with colleagues what you learned. Click here to access the trip report worksheet.
Learn more with relevant researchWant to learn more about the topics that interest you most? Turn to the end of each session presentation for a list of related Gartner research notes. Select Gartner research is available on demand at gartner.com.
Missed a presentation? Get the most value from your ticket! Watch your favorite keynote and track sessions again and see any that you missed with Gartner Events On Demand. All attendees have access to recorded sessions for one year after the event. Visit gartnereventsondemand.com.
June 1 – 3 | Grapevine, TX (Dallas area) | gartner.com/us/ppm
Gartner PPM & IT Governance Summit 2015
The World’s Most Important Gathering of CIOs and Senior IT Executives
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Two events, one location: The 2016 date is set — join us for Gartner PPM & IT Governance Summit, May 9 – 11, in National Harbor, MD. Double up on savings when you join us for the week and attend Gartner Enterprise Architecture Summit 2016, May 11 – 12.
New this year: PPM Workplace
In its inaugural year, the PPM Workplace offered hugely popular sessions that gave attendees the opportunity to discuss and debate topics such as PPM metrics, tools, optimizing IT resources and IT governance. Attendees generated recommendations as well as practices to avoid in order to achieve success in PPM and governance initiatives. Gartner analysts will analyze and email the results of the discussions to all participants, as well as select the best idea provided by one of the groups.
Join us next year!
Gartner PPM & IT Governance Summit 2016May 9 – 11 | National Harbor, MD | gartner.com/us/ppm
Register for this must-attend PPM eventat gartner.com/us/ppm or call 1 866 405 2511
The 2016 date is set!
Register by July 1, 2015, to enjoy:
Raffle drawing for a complimentary 2016 registration
$50 American Express gift card on-site at next year’s event
$300 discount on standard registration fee
© 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or its affiliates. For more information, email info@gartner.com or visit gartner.com.