Future of Business: What Does It Mean for CMOs

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With unprecedented changes and opportunities, leaders around the world are actively engaging in conversations on the Future of Business. So, what does it mean to CMOs? What's the role of marketing in the Future of Business? What type of CMO is needed for your business? Check out the slides presented by Ron Vining, Managing Director, BrandInflux, at SAP APJ Leadership Conversation Series. Visit sap.com/sea/leadershipconversations for more information.

Transcript of Future of Business: What Does It Mean for CMOs

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Confidential

Ron ViningManaging Director - BrandInflux, a Learnami Interactive Technologies companyAdjunct Professor - The University of MassachusettsFormer CMO /Group Marketing Director - Aspire Lifestyles, an International SOS company ©2014 www.RonVining.com, All Rights Reserved

RONALD C. VINING

Advisor | CMO | Professor

Future Of Business: What Does It Mean For CMOs?

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 2Internal

The Modern Marketer :Visionary, Technologist, OperativeSeemingly limitless possibilities await…..

• The Visionary

• The Technologist

• The Operative

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Overview : The modern marketer

Visionary Landscape Audience Creative

Confidential ©2014 www.RonVining.com, All Rights Reserved

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 4Internal

Technologist Innovation Platform Devices

Visionary Landscape Audience Creative

Confidential ©2014 www.RonVining.com, All Rights Reserved

Overview : The modern marketer

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5Internal

Operative Strategy Execution Leadership

Confidential ©2014 www.RonVining.com, All Rights Reserved

Overview : The modern marketer

Technologist Innovation Platform Devices

Visionary Landscape Audience Creative

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 6Internal

What type of CMO is needed for your business?

Confidential ©2014 www.RonVining.com, All Rights Reserved

? ??

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7Internal

What type of CMO are you?

Confidential ©2014 www.RonVining.com, All Rights Reserved

The Visionary

The Operative

The Technologi

st

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 8Internal

The Visionary CMO understands…

Confidential ©2014 www.RonVining.com, All Rights Reserved

Landscape Audience Creative

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The Visionary CMO understands…

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Landscape Audience Creative

Everything related to marketing has fundamentally changed:

• Role• Tools• Market

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The Visionary CMO understands…

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Landscape Audience Creative

The customer has evolved & the engagement tactics have dramatically changed:

• Social• Mobile• Global

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The Visionary CMO understands…

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Landscape Audience Creative

The fundamentals have evolved beyond product, price, promotion & place to fully encompass unified:

• Messaging & Sales• Advertising & Branding• Corporate Communications & Public Relations

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How to generate compelling content that fits your market landscape and appeals to your social, mobile & global audience?

The Visionary Marketer :

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In-house? Agency?

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How to generate compelling content that fits your market landscape and appeals to your social, mobile & global audience?

The Visionary Marketer :

Confidential ©2014 www.RonVining.com, All Rights Reserved

In-house? Agency?

What are your resources vs. needs?

• Budget vs. headcount• Talent diversity vs. scalability • Content availability• Marketing is now in real-time• Who best understands your IP

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 14Internal

Generates compelling content that fits your market landscape and appeals to your social, mobile & global audience.

The Visionary Marketer :

Confidential ©2014 www.RonVining.com, All Rights Reserved

In-house!

According to The Wall Street Journal, 56% of marketers now operate in-house agencies, vs. just 40% in 2008, a trend started by Red Bull in 2007, to become more:

• Nimble• Cost saving• Unified operational & brand strategy• Unique content across omni-channels

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 15Internal

The Technologist CMO understands :

Confidential ©2014 www.RonVining.com, All Rights Reserved

Innovation Platform Devices

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The Technologist CMO understands…

Confidential ©2014 www.RonVining.com, All Rights Reserved

Innovation Platform Devices

Enables rapid adoption, creation & deployment of fresh ways to:

• Capture Data• Directly Engage• Modify & Measure Campaigns

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The Technologist CMO understands…

Confidential ©2014 www.RonVining.com, All Rights Reserved

Innovation Platform Devices

Presents ubiquitous software solutions over traditional IT that are user-friendly & highly: • Flexible• Scalable• Cost Effective

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The Technologist CMO understands…

Confidential ©2014 www.RonVining.com, All Rights Reserved

Innovation Platform Devices

Deliver limited-cost opportunities to engage and measure internal & external audience interaction any time, location, platform across:

• Dedicated Apps• Web-based Apps• Virtual & Physical Ecosystems

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How do you lead innovation when traditional IT has the budget and does not understand modern marketing?

The Technologist Marketer :

Confidential ©2014 www.RonVining.com, All Rights Reserved

Data Integrate Engage

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How do you lead innovation when traditional IT has the budget and does not understand modern marketing?

The Technologist Marketer :

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Data Integrate Engage

According to Gartner, by 2017, CMOs will outspend CIOs on IT:

• Utilize Big Data for big wins• Erase Marketing / IT firewalls• Shift focus on consumer engagement tools

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How do you lead innovation when traditional IT has the budget and does not understand modern marketing?

The Technologist Marketer :

Confidential ©2014 www.RonVining.com, All Rights Reserved

Data Integrate Engage

Launched in 2013, MyDisneyExperience combines the use of mobile App and an all-in-one RFID wristband to:

• Seamlessly utilize & capture consumer data• Fully integrate marketing, operations &

technology• Realize the totality of consumer experience

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The Operative CMO understands…

Confidential ©2014 www.RonVining.com, All Rights Reserved

Strategy Execution Leadership

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The Operative CMO understands…

Confidential ©2014 www.RonVining.com, All Rights Reserved

Strategy Execution Leadership

Vision is a collection of unique ideas, an actionable path to achieve it is entirely different & requires:

• Plan• Budget• Support

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The Operative CMO understands…

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Strategy Execution Leadership

Requires a dramatic shift in status from support function to the executive, financial & operations suite, thus having:

• A Full Seat at the Table• Autonomy to Set the Vision• Authority to Implement the Strategy

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The Operative CMO understands…

Confidential ©2014 www.RonVining.com, All Rights Reserved

Strategy Execution Leadership

The characteristic most lacking in executives, yet most required to: • Inspire Change• Foster Consensus • Deliver Results

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How do you take advantage of “Big Bang Disruption” to drive your organization to catastrophic success?

The Operative Marketer :

Confidential ©2014 www.RonVining.com, All Rights Reserved

Influencer Borrower Disruptor

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How do you take advantage of “Big Bang Disruption” to drive your organization to catastrophic success?

The Operative Marketer :

Confidential ©2014 www.RonVining.com, All Rights Reserved

Influencer Borrower Disruptor

According to Forbes, markets have dramatically shifted from proprietary to combinatorial R&D, changing how: • Innovators design • Manufactures produce• Marketers sell

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Drive organizational “Big Bang Disruption” via new strategy, execution and leadership to catastrophic success.

The Operative Marketer :

Confidential ©2014 www.RonVining.com, All Rights Reserved

Influencer Borrower Disruptor

Angel investor / serial entrepreneur Lei Jun founded Xiaomi in 2009, projects sales of 60M phones in 2014: • MIUI product design & OS forum 20M

participants• Over 6M Sina Weibo & WeChat subscribers• In seconds, sold 75K phones across India via

flipkart

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 29Internal

So, what type of CMO is needed for your business?

Confidential ©2014 www.RonVining.com, All Rights Reserved

? ??

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 30Internal

What type of CMO are you?

Confidential ©2014 www.RonVining.com, All Rights Reserved

The Visionary

The Operative

The Technologi

st

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 31Internal

What type of CMO are you?

Confidential ©2014 www.RonVining.com, All Rights Reserved

The Visionary

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 32Internal

What type of CMO are you?

Confidential ©2014 www.RonVining.com, All Rights Reserved

The Visionary

The Technologi

st

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 33Internal

What type of CMO are you?

Confidential ©2014 www.RonVining.com, All Rights Reserved

The Visionary

The Technologi

st

The Operative

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 34Internal

The Modern Marketer is ALL three!

A Content Curating, Media Savvy & Optimized Influencer who enables, equips & empowers others to meet the challenges of tomorrow, today…

Confidential ©2014 www.RonVining.com, All Rights Reserved

C M O

Operative Strategy Execution Leadership

Technologist Innovation Platform Devices

Visionary Landscape Audience Creative

35© 2014 SAP AG or an SAP affiliate company. All rights reserved.

What type of CMO are you currently?

How do you feel that the role of CMO has changed? Does your CEO/Board have higher mandate for you?

What are the future impact of technology, millennial workforce, social and globalization on the expectations of marketing?

What innovation practices can we learn from each other?

Roundtable discussionKey topics.….

© 2014 SAP AG or an SAP affiliate company. All rights reserved. 36InternalConfidential ©2014 www.RonVining.com, All Rights Reserved

Thank You!

Ron Viningme@ronvining.com

RONALD C. VINING

Advisor | CMO | Professor