Post on 08-May-2015
description
Perficient & Guest Forrester on SharePoint as a Social Business Platform
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Perficient is a leading information technology consulting firm serving clients
throughout North America.
We help clients implement business-driven technology solutions that integrate
business processes, improve worker productivity, increase customer loyalty and create
a more agile enterprise to better respond to new business opportunities.
About Perficient
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• Founded in 1997
• Public, NASDAQ: PRFT
• 2012 revenue of $327 million
• Major market locations throughout North America• Atlanta, Austin, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fairfax,
Houston, Indianapolis, Minneapolis, New Orleans, Northern California, Philadelphia, Southern California, St. Louis and Toronto
• Global delivery centers in China, Europe and India
• ~2,000 colleagues
• Dedicated solution practices
• ~85% repeat business rate
• Alliance partnerships with major technology vendors
• Multiple vendor/industry technology and growth awards
Perficient Profile
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Business Solutions• Business Intelligence• Business Process Management• Customer Experience and CRM• Enterprise Performance Management• Enterprise Resource Planning• Experience Design (XD)• Management Consulting
Technology Solutions• Business Integration/SOA• Cloud Services• Commerce• Content Management• Custom Application Development• Education• Information Management• Mobile Platforms• Platform Integration• Portal & Social
Our Solutions Expertise
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Perficient is one of the strongest, largest, most trusted SharePoint partners in the United States.
• 200+ professionals in the SharePoint practice area• Leader in cloud-based SharePoint Online implementations• 500+ SharePoint projects• One of 20 companies worldwide on Microsoft Partner Advisory Council
for SharePoint• Hired by Microsoft to build SharePoint 2010 demo for Microsoft
Technology Centers (MTC) • Early access to software and training via Product Group relationships• Defined competencies in infrastructure, development, design, and
strategy• Strong partnerships with Nintex, NewsGator, AvePoint, Telligent,
Metalogix, and Yammer
Our SharePoint Expertise is #1
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Rob Koplowitz, Vice President, Principal Analyst serving CIOs at Forrester Research
Mr. Koplowitz serves CIO professionals with research in the areas of information workplace and collaboration strategy. Rob delivers strategic guidance, helping enterprises define enterprise solutions that drive efficiency and competitive differentiation. His current research focuses on core elements of collaboration strategy, including collaboration platforms, workspaces, and enterprise social strategy.
Rich Wood, Director of National SharePoint Practice at Perficient
Rich has been planning, designing, and building enterprise solutions for intranets, extranets, and public internet sites since 1997. A veteran of both the SharePoint partner community and Microsoft itself, Rich has deep experience in information architecture, user experience, social collaboration, and enterprise architecture and technology strategy.
Our Speakers
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• Perception of SharePoint’s social business capabilities prior to the new release
• How is enterprise social defined today• Understanding the value of social business as it pertains
to SharePoint• How the cloud and Yammer fit into the equation • Microsoft’s direction for enterprise social and the social
business roadmap
Agenda
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Context: How SharePoint Got Social
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Notes & Tagging
People Search
Interests & Expertise
My Site / Activity Feed
What did we have?“ Communities” Out of the Box
Communities
Search
Sites
Composites
ContentInsights
SharePoint 2010
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My Site / Activity Feed
What did we have?“ Communities” Out of the Box
Communities
Search
Sites
Composites
ContentInsights
SharePoint 2010
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People Search
My Site / Activity Feed
What did we have?“ Communities” Out of the Box
Communities
Search
Sites
Composites
ContentInsights
SharePoint 2010
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Notes & Tagging
People Search
My Site / Activity Feed
What did we have?“ Communities” Out of the Box
Communities
Search
Sites
Composites
ContentInsights
SharePoint 2010
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Notes & Tagging
People Search
Interests & Expertise
My Site / Activity Feed
What did we have?“ Communities” Out of the Box
Communities
Search
Sites
Composites
ContentInsights
SharePoint 2010
MOSS 2007 Launches
Customer Feedback
Product Development
SPS 2010 Launches
The Social Market Changes Rapidly. SharePoint? Not so much.
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Consumerization of IT
users are consumers
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Consumerization of IT
users are consumers
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Consumerization of IT
users are consumers
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Consumerization of IT
users are consumers
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Consumerization of IT
consumers want NOW
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• Social SharePoint was inevitable• SharePoint is where documents live
– Collaboration– Content management
• Social tools connect people to:– Documents– Document authors (other people)– Experts– Ideas
SharePoint and Social Business
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Functionality Enhancements
Microblogging
Social Communities
@targeting &#tagging
Mobile Apps
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Functionality Gaps
Advanced Analytics
Knowledge Networks
Gamification
Ideation
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SharePoint 2013 & Yammer Today
Microblogging
Social Communities
Mobile Apps
Advanced Analytics
Knowledge Networks
Gamification
Ideation
@targeting &#tagging
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Poll 1
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Poll 2
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Poll 3
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Poll 4
Making Leaders Successful Every Day
SharePoint as a Social Business PlatformRob Koplowitz, Vice President, Principal AnalystSend questions to @rkoplowitz
March 27, 2013
In our global business world, being able to share content, communication and expertise
across geographic and organizational boundaries is critical
© 2013 Forrester Research, Inc. Reproduction Prohibited
Enterprise social is at a tipping point
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© 2013 Forrester Research, Inc. Reproduction Prohibited
Expectations for social are critical
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© 2013 Forrester Research, Inc. Reproduction Prohibited 33
Base: 9719 global information workers who use a computer for work at least weekly
Social services are fast becoming critical tools for knowledge workers
Internal microblogging
Blogs for internal information sharing
Wikis for internal information sharing
Team document sharing sites
File sync, sharing, or online locker service
Employee intranet or company portal
8%
11%
13%
21%
25%
58%
86%
Source: Forrsights Workforce Employee Survey, Q4 2012
© 2013 Forrester Research, Inc. Reproduction Prohibited 34
SharePoint
Base: 9719 global information workers who use a computer for work at least weekly
Social services are fast becoming critical tools for knowledge workers
Internal microblogging
Blogs for internal information sharing
Wikis for internal information sharing
Team document sharing sites
File sync, sharing, or online locker service
Employee intranet or company portal
8%
11%
13%
21%
25%
58%
86%
Source: Forrsights Workforce Employee Survey, Q4 2012
© 2013 Forrester Research, Inc. Reproduction Prohibited 35
Base: 153 IT decision-makers involved in evaluating, specifying, or administering SharePoint(percentages may not total 100 because of rounding)Source: August 2012 Global SharePoint Usage Online Survey
To date, not all workloads have delivered equally
29%
20%
38%
22%
14%
15%
16%
10%
48%
48%
25%
18%
13%
7%
2%
4%
7%
5%
14%
9%
10%
20%
8%
6%
12%
20%
19%
39%
45%
44%
54%
58%
5%
7%
5%
13%
18%
14%
20%
22%Sites (portal/intranet)
Collaboration
Social
Custom internal-facing apps
Content management
Search
Custom external-facing apps
Insights (BI/analytics)
“Which SharePoint functions have you deployed and what is your level of satisfaction with them?”
No plans to deploy Planning to deploy Deployed, dissatisfied Deployed, satisfied Deployed, highly satisfied
© 2013 Forrester Research, Inc. Reproduction Prohibited 36
Where Yammer moves the needle
Innovation at the speed of cloud
© 2013 Forrester Research, Inc. Reproduction Prohibited 37
Where Yammer moves the needle
Innovation at the speed of cloud
Mobile first, platform independent
© 2013 Forrester Research, Inc. Reproduction Prohibited 38
Where Yammer moves the needle
Innovation at the speed of cloud
Mobile first, platform independent
Consumer-like user experience
© 2013 Forrester Research, Inc. Reproduction Prohibited
What it means
• Microsoft SharePoint is the centerpiece of many enterprises’ collaboration and content strategies . . .
• It can also be a critical system of record
• It has lagged the leaders in cloud, social and mobile
• But, recently acquired Yammer has been a highly disruptive leader in all three
• Will a strategy of increasing investment in SharePoint as back-end system of record and Yammer as a nimble innovative interaction layer result in 1+1=3?
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Thank youRob Koplowitz
+1 650.581.3063
rkoplowitz@forrester.com
@rkoplowitz
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Microsoft’s Perspective
Users live here…
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Microsoft’s Perspective
Documents live here…
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Microsoft’s Perspective
Data lives here…
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Microsoft’s Perspective
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See for yourself at the SharePoint blog…
But here’s how we read it:
Where Microsoft is Going
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• Yammer + O365 = Cloud is King• Single Sign On across the Microsoft cloud• Social functionality enabling and complementing Office
Web Apps• The vision of a productivity platform includes line of
business applications– Microsoft’s CRM suite is first, easiest– Yammer connections (Salesforce, etc) won’t go away
Where Microsoft is Going
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On-Premise Implications
• Yammer App in Office Store• Single Sign On between Yammer and your on-premise
deployment • Microsoft recommends SharePoint 2013 Newsfeed – is it
good enough?
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• Enable Yammer groups with Yammer App?– Yammer full experience will not be available– and that probably
means apps (Badgeville, etc.)
• SharePoint 2013 Newsfeed – Good enough for basic social collaboration– Analytics are lacking– Deeper social features (ideation, gamification, etc.) are lacking– Third-party products like NewsGator should remain a preferred
option
On-Premise Options
Questions?
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