CUSTOMER

EXPERIENCE

ADVANCED

ANALYTICS

INNOVATIVE

INITIATIVES

KNOW YOUR

CUSTOMER

FINTECH

INTERNET

OF THINGS

VAS

DIGITAL

PLATFORMS

Achieve more.

Achieve more.

OPERATOR INTEGRATED PLATFORM

What can Adapt IT do for You?

Know Your

Customer

Customer

ExperienceVAS FinTech

Internet

of Things

Advanced

Analytics

Digital

Platforms

Innovative

Initiatives

Achieve more.

KNOW YOUR CUSTOMER

• Time and location-based discounts

• Airtime lending/advance

• Roaming bundle

• Gifting and Loyalty

• Targeted offers and bundles

• Biometric verification

• MSISDN verification

• Email verification

• OTP (One-Time-PIN) Services

• LAW TRUST & CONTACTABLE Integration

Know Your

Customer

Customer

ExperienceVAS FinTech

Internet

of Things

Advanced

Analytics

Digital

Platforms

Innovative

Initiatives

Achieve more.

CUSTOMER EXPERIENCE

• Mobile / voice / ICT Applications

• Online Self Service Portals:

- Spend and usage management

- Service provisioning

- Reports and alerting

- Bearer locking

- URL analytics

- VAS and Bundle purchasing

- Invoice retrieval

- Mobile Device Management

provisioning

- Roaming Management

• Hosted Voice Platform

• Reseller customer management

• Self-Service APN Data

Management

• Data Usage policy control

VAS FinTechInternet

of Things

Advanced

Analytics

Digital

Platforms

Innovative

Initiatives

Customer

Experience

Know Your

Customer

Achieve more.

VAS

• Bulk Messaging

• SMSC Platform

• USSD Platform

• USSD Service

• LBS platform

• Diameter and Radius Routing

• Dynamic SIM Provisioning

• WiFi Offload and Calling

• Ads Injection and Reporting

• Authentication and Charging

Gateway (ACG)

Know Your

Customer

Customer

ExperienceFinTech

Internet

of Things

Advanced

Analytics

Digital

Platforms

Innovative

Initiatives VAS

Achieve more.

FINTECH

• Secure SMS and USSD Gateways

• SIM swap fraud detection and prevention

• OTP (One-Time-PIN) services

• Electronic Voucher Distribution

• SIM based Authentication

• Payment Gateway Integration

• Airtime transfers and loans

• Customer Loyalty

• Mobile Wallet

Know Your

Customer

Customer

ExperienceVAS

Internet

of Things

Advanced

Analytics

Digital

Platforms

Innovative

Initiatives FinTech

Achieve more.

INTERNET OF THINGS

• IoT/M2M Connectivity Management

• Asset Tracking

• Orphan SIM Management

• Asset Management

• Mobile Device Management Integration

• Location Based Services

• APN Management

Know Your

Customer

Customer

ExperienceVAS FinTech

Advanced

Analytics

Digital

Platforms

Innovative

Initiatives

Internet

of Things

Achieve more.

ADVANCED ANALYTICS

• Extract, Transform, Load

• System monitoring and audit

• Usage trends reports (voice, data,

roaming & VoIP or any other feed)

• Detail product, subscription and

VAS usage and spend

• Customized KPI and executive dashboards

• Subscriber growth and trend reports

• Inactivity and churn watch

• Realtime alerts based on configured

• Interconnect and roaming reporting

• Additional data enrichment as part of

the ETL process

• Competitor analytics

• Regulatory Financial reporting

• Fraud detection and revenue assurance

• Portal and Enterprise Search

• Real-time Log Analysis and System

Monitoring

• Protocol decoding and service assurance

• Subscriber churn and sentiment analysis

• Enterprise Search

• Subscriber Behaviour

Know Your

Customer

Customer

ExperienceVAS FinTech

Internet

of Things

Advanced

Analytics

Innovative

Initiatives

Advanced

Analytics

Achieve more.

INNOVATIVE INITIATIVES

• Cloud Readiness

• Consolidation of Services

• Middleware

• Diameter and Radius Routing

• Dynamic SIM Provisioning

• WiFi Offload and Calling

Know Your

Customer

Customer

ExperienceVAS FinTech

Internet

of Things

Advanced

Analytics

Digital

Platforms

Innovative

Initiatives

Achieve more.

DIGITAL PLATFORMS

• Corporate bundle sharing

• Multi-channel Advertising

• Omni-Channel Self-Service

(App, SMS, USSD, Portal)

• Secure Online portals

• Mobile Applications

• Content Delivery Platforms

Know Your

Customer

Customer

ExperienceVAS FinTech

Internet

of Things

Advanced

Analytics

Innovative

Initiatives

Digital

Platforms

Achieve more.

What ADAPT IT can deliver for YOU TODAYKNOW YOUR CUSTOMER • Time and location-based discounts • Airtime lending/advance • Roaming bundle • Gifting and Loyalty • Targeted offers and bundles • Biometric verification • MSISDN verification • Email verification

CUSTOMER EXPERIENCE • Mobile / voice / ICT Applications• Online Self Service Portals: - Spend and usage management - Service provisioning - Reports and alerting - Bearer locking - URL analytics - VAS and Bundle purchasing - Invoice retrieval - Mobile Device Management provisioning - Roaming Management• Hosted Voice Platform• Reseller customer management• Self-Service APN Data Management• Data Usage policy control

VAS • Bulk Messaging• SMSC Platform• USSD Platform• USSD Service• LBS platform

FINTECH • Secure SMS and USSD Gateways• SIM swap fraud detection and prevention• OTP (One-Time-PIN) services• Electronic Voucher Distribution• SIM based Authentication• Payment Gateway Integration• Airtime transfers and loans• Customer Loyalty• Mobile Wallet

INTERNET OF THINGS • IoT/M2M Connectivity Management• Asset Tracking• Orphan SIM Management• Asset Management• Mobile Device Management Integration• Location Based Services• APN Management

DIGITAL PLATFORMS • Corporate bundle sharing• Multi-channel Advertising• Omni-Channel Self-Service (App, SMS, USSD, Portal)• Secure Online portals• Mobile Applications• Content Delivery Platforms

INNOVATIVE INITIATIVE • Cloud Readiness• Consolidation of Services• Middleware• Diameter and Radius Routing• Dynamic SIM Provisioning• WiFi Offload and Calling

ADVANCED ANALYTICS• Extract, Transform, Load• System monitoring and audit • Usage trends reports (voice, data, roaming & VoIP or any other feed)• Detail product, subscription and VAS usage and spend • Customized KPI and executive dashboards

• Subscriber growth and trend reports• Inactivity and churn watch • Realtime alerts based on configured • Interconnect and roaming reporting• Additional data enrichment as part of the ETL process• Competitor analytics• Regulatory Financial reporting• Fraud detection and revenue assurance• Portal and Enterprise Search• Real-time Log Analysis and System Monitoring• Protocol decoding and service assurance • Subscriber churn and sentiment analysis• Enterprise Search• Subscriber Behaviour

• Diameter and Radius Routing• Dynamic SIM Provisioning• WiFi Offload and Calling• Ads Injection and Reporting• Authentication and Charging Gateway (ACG)

https://telecoms.adaptit.tech/

Americas

Africa

Australia

& New Zealand

Europe