Findability of organizational knowledge

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Transcript of Findability of organizational knowledge

Findability of Organizational Knowledge

Agnes Molnar, Search ExplainedAgnes.Molnar@SearchExplained.com

@SearchExplained

The average person receives 63,000 words of new information every day.

Average length of a novel:

64.531 words (Amazon)

Information-Seeking Patterns

„I know what I’m searching for and know how to do that”

„I know what I’m searching for but I don’t know how to do that”

„I don’t know what I’m searching for”

„Am I Searching?...”

Search:More than Technology

Source: http://searchpatterns.org

Challenge #1 – Information Overload

Challenge #2 – Finding the Needle in a Haystack

Challenge #3 – Organizational Silos

Challenge #4 – Technical Silos

Challenge #5 – Search and Domain Expertise

Source: http://searchpatterns.org

Search as a Metaphor is Broken!

“Search is no longer simply about “search” ie. information retrieval

triggered by a user entering a string of text.

It is moving into

the real-time, the predictive, and the visual.”

Innovations in Knowledge Organization Conference

Singapore, 2015

Data Knowledge

InsightsData Knowledge

Office 365: Intelligence at work for you

OutcomesIntelligent experiences in Office 365

empower you to achieve more

Leverage the work of others

Microsoft Graph Learns about you, your work &

your relationships

Search

Discovery

Notification

Automation

CapabilitiesDerive from intelligence in

Microsoft Graph

ExperiencesSurface intelligent capabilities of

Microsoft Graph

Content

Assistance

Extensibility

Applications

The Microsoft Graph

The Microsoft Graph

The Microsoft Graph

DelveSearch for and discover content

and expertise

The Microsoft Graph

SearchFind content & expertise faster

with search result relevance

powered by Graph

The Microsoft Graph

People cards and ProfilesLearn about others in context -

contact information, organizational

relationships and active documents.

The Microsoft Graph

Microsoft Word – Tap Find and re-use relevant content from

throughout the enterprise without

leaving the document.

THANK YOU!

Agnes Molnar

Agnes.Molnar@SearchExplained.com

https://SearchExplained.com

@SearchExplained