~~Sunny Shah ~~832-489-1400 Sunny_shah15@yahoo.com 1102 S. 6th st., Kingsville TX, 78363

Profile Goal driven, people oriented and eager individual who is looking for a marketing career. I have proven my skills in customer service, dealing with clients and establishing a strong relationship with all associates. Knowledgeable in most areas of sales and experience in creating a successful marketing plans.

Education -Texas A&M University- Kingsville - Houston Community College -Graduated- December 2015 - Fall 2010-2013 -Bachelors In Business Administration and Marketing -Maintained a 3.2 GPA

Hampton Inn and Suites - Corpus Christi, TX Customer Service Representative (Summer 2015)

• Handled customer service issues to finalize a reso-lution.

• Updated the inventory of all front desk necessities. • Contacted all customers on e-commerce channels • Maintained a C2B relationship with all frequent

guest. • Established corporate accounts on any sales

leads.

Gerlands Grand Market- Sugarland, TX Customer Service Rep. (Fall 2011-Summer 2013)

• Hired as Cashier, then transferred to three different departments, worked as CSR (Customer Service Representa-tive)

• Handled all customer service issues and settled all.

• Handled all currency and financial re-ports within the retail operation.

• Attended all CSR and manager meet-ings with in-depth ideas and solutions.

• Assisted in any managerial duties Skills and Attributes

-Brand Recognition optimization - Passion for relationship building -Experience in management and development - Strategic Planning Skills -Established partnerships and alliances - Passion for E-Commerce trends -Excellent Presentation Skills - Knowledgeable on all social media channels

Accomplishments and Titles -Manager on Duty at Hampton Inn. - Maintained a 3.0 while working full time. -Vice President of Javelina Marketing -Successfully consulted Bay Ltd. -CSR rep at Garlands Grant Market -Increased customer satisfaction at Hampton. -Lead consultant for Strategic Management analysis

Professional Experience