Figaro digital conference - From crawl to run - how Lost My Name grew up, fast.

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Transcript of Figaro digital conference - From crawl to run - how Lost My Name grew up, fast.

Depesh Mandalia Head of Performance Marketing

From crawl to run - how we grew up, fast

● Our story

● Facebook ads

● Managing growth

● 7 key takeaways

TECH + STORYTELLING + PERSONALISATION=

MAGIC

November 2012

An idea… “we can create a better personalised book than this...”

April 2013

Public beta launched

December 2013

Founders quit their day jobs to run Lost My Name

23k book sold

May 2014

500% ROI through Facebook ads

the “wow” and “aha” moment

October 2014

Going global:

Launch of EN-US, FR, ES and DE languages

December 2014

325k books sold

10X growth

February 2015

Mega growth 2: US, DE, FR, ES sales liftoff

May 2015

BIG decline. #fail

Burned by Facebook changes and pushing limits

July 2015

More global, bigger ambitions, recruitment push

September 2015

Growth is back on track

November 2015 (today)

Mega growth 3: Xmas kicks-in

Facebook adsFacebook ads

http://making.lostmy.name/data

Spend v Revenue

Spend v Revenue

Facebook ads zen

• Obsess over your target audience

• Trust in Facebook’s creepy user intelligence

• The algorithm wins

• Get creative

• Test, immensely, deeply.

Think: Growth

Stay tangle free

Hypothesis

Prioritisation

Test

Outcomes

7 Growth Takeaways

7 Growth Takeaways

1. Fail fast, fail often

7 Growth Takeaways

2. Controlled risks/losses

7 Growth Takeaways

3. MVP everything, move fast

7 Growth Takeaways

4. Don’t assume you know your audience

7 Growth Takeaways

5. Process and document everything

7 Growth Takeaways

6. Resource ahead

7 Growth Takeaways

7. Stretch but don’t snap