NATIONAL R&R APPLICATION IGNITE 2014

VIETNAM| AIESEC FTU HANOI|1415

Application for Best oGCDP Award

I. Result Report

II. Customer Experience Management

III. Information Management

IV. International Relations Management

V. Goals Management

VI. Innovations and initiatives

Clear Process & JD insight:

https://drive.google.com/folderview?id=0B

_zQtTV-

6hlDc0xOZzhkeWo0YzA&usp=sharing_eil

Quality Standards Check list

Buddy System

a. Buddy of EP

https://docs.google.com/spreadsheets/d/

10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu

AcqaVp3qA/edit#gid=0

b. Buddy Manager

https://docs.google.com/spreadsheets/d/

10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu

AcqaVp3qA/edit#gid=713431871

Training Events

a. Outgoing Preparation Seminar

- Description:

https://docs.google.com/spreadsheets/d/

10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu

AcqaVp3qA/edit#gid=1503623818

- Content:

https://drive.google.com/folderview?id=0B

_zQtTV-

6hlDSUpmTTZxWEo4WTg&usp=sharing_eil&ti

d=0B_zQtTV-6hlDc0xOZzhkeWo0YzA

b. EP Outing day

- Description:

https://docs.google.com/spreadsheets/d/

10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu

AcqaVp3qA/edit#gid=437930645

- Content:

https://drive.google.com/folderview?id=0B

_zQtTV-

6hlDOFljOUdWdnNubWM&usp=sharing_eil

&tid=0B_zQtTV-6hlDc0xOZzhkeWo0YzA

c. Cultural Preparation Seminar:

- Description:

https://docs.google.com/spreadsheets/d/

10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu

AcqaVp3qA/edit#gid=852966566

- Content:

https://drive.google.com/folderview?id=0B

_zQtTV-

6hlDZ29Ral96VGxCaFk&usp=sharing_eil&tid

=0B_zQtTV-6hlDc0xOZzhkeWo0YzA

Online Channel

a. Wordpress

- Description:

https://docs.google.com/spreadsheets/d/

10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu

AcqaVp3qA/edit#gid=1807626844

- Link to access wordpress:

http://aiesecftuhnexchange.wordpress.co

m/

b. EP Community:

- Description:

https://docs.google.com/spreadsheets/d/

10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu

AcqaVp3qA/edit#gid=321577615

- Link to access group:

https://www.facebook.com/groups/45181

9034907111/?fref=ts

c. Email

https://docs.google.com/spreadsheets/d/

10QY9YZX9aN0GZBR2114RofJFzi5NaAowGu

AcqaVp3qA/edit#gid=715458936

d. Newsletter

Link of 4 newsletters

https://www.dropbox.com/sh/mqzgsudnz

muxhgr/AADv3L0vkSeXsicjFOckpqiPa

EP Uniform: creates brand for our LC’s EP

oGCDP Partnerships app to save all partnerships done

All Audits since january are filled

completely on time

OGX Experience tracker updated

National OGX meeting attended (may

and june): 100% joined

oGCDP Tracker of LC

- Spring Recruitment:

https://docs.google.com/spreadsheet/ccc?key=0Asx8GPJtiFSNdE1jX0V5ZXJ3YURVWGVmMExCeDl5MFE&usp=drive_web

- Summer Recruitment:

https://docs.google.com/spreadsheets/d/1R96T0Un4MHKogZXEZhwTTU_sxnPLd51Mk4kxQ6Y8igc/edit#gid=2122621811

Quality Standards Check list made and followed – TN

Quality Standard

All EPs are updated in national search

tool with relevant detail.

International Relation is a focusing point

of LC FTU HN with such clear of process

EP branding

Partnership setting

Market Research

TN Pools:

Myaiesec.net

TN search tool

Promotion email

Facebook

matching group

Warm contact

…

TN portfolio:

updated within 48

hours of new TNs

announcement https://docs.google.

com/spreadsheets/d

/1722Cgp1u2ebbez

wyzJp4ZkGSyyV52CsvlzWvDFk5r5g/edit#g

id=1970045120

a. Partnership Proposal

b. EP Delivery

c. Partner service

How to make the right choice of TN/LC?

(Based on TN Quality Standard)

Full & clear job descriptions

Professional work style

Detailed customer service plan

Positive feedback from returnee

Acceptable NPS score (if available)

How to get their contacts?

Myaiesec.net/TN search tool/FB matching group

Warm contact from returnee (most effective)

Email of proposal contains:

- Newsletter template (5 parts)

https://docs.google.com/drawings/d/1Jfry9DhGAK7JhiVoZF_wjc-rI-r0iypaaNiGp2p_VRQ/edit

https://docs.google.com/drawings/d/16c5wsEFWzlqs9UdJnWzrQvybdW-jTlB1_tAXFyW87Yw/edit

https://docs.google.com/drawings/d/1psgbZY0P668Adtc4k4BC9ICvobl0CYcguVn2aqS8IEg/edit

https://docs.google.com/drawings/d/1gEJUzgLd7uVkU4oRj7sbh3VnugilR0gKmc2Tq5Ppwpw/edit

https://docs.google.com/drawings/d/1uF-Ce4a_ULk7AVN-LSUP_KybC6KVNx6HBAoA6_G9ENI/edit

- Promotion booklet:

https://docs.google.com/file/d/0B36pGHgj

nk5PMk8xZzNyYV9Eb28/edit

- Partnership Agreement Framework:

https://docs.google.com/file/d/0B36pGHgj

nk5PM2xiakh1VXNTelk/edit

Partnership report sheet (updated right

after a new partnership has been set)

https://docs.google.com/spreadsheets/d/1g2

vLhUxsWr2HtPyM4pBrXkkKLDruxLBzkoRHprgPi

B8/edit#gid=1187938692

How can EP apply for TN partner?

Learn the targeted TN carefully

Send application email to TNM, cc IR executive

Promotion post on EP group (every 2

days)

Matching Mania Promotion

Keep in touch with VP/TN manager/IR

manager of LC partner every week.

Channels: Facebook, Skype, iMess,

Wechat…

Attempt to fulfill promises

EP search tool

https://docs.google.com/spreadsheets/d/

125HeRelBUD1FknRMddDFBM6mRKzTZ7ci

FBnz8xpyuWs/edit#gid=1810241820

EP profile

https://docs.google.com/file/d/0B36pGHgj

nk5PS2J4VGRQTGc5V2lkN0NvMjItUzVPS

mQtLVJV/edit

Clear process & JD for OC IR:

- OCP IR: In charge of overall matching

situation

- IR Managers: 1 IRM/ OC Project

+ Each IRM takes care of EP managers

from an OC in terms of matching.

+ Buddy have to update their EPs’

demand and matching situation to the IRM

in charge of.

+ Based on EP managers’ updates,

IRMs seek out solutions to each EP’s case.

Clear Promotion Process

- Online Promotion:

https://www.dropbox.com/sh/yv45bmftu5kwwi8/AABF-b44lcGGelv_wygn7qmTa

- Offline Promotion:

https://www.dropbox.com/sh/rv1jmetqikceeiy/AABROGSzM7RCUxcxg-P1P1Vha

- Internal Promotion:

https://www.dropbox.com/sh/q18i5mss52p4d2i/AABpMtxjO7uutQ8aRseohomka

Innovative Posters and Message https://www.dropbox.com/sh/u2kxcuoremckpxj/AAC6Ap4l1VYaB6reZa9IJj-wa

Promotion clip: https://www.youtube.com/watch?v=eC4p0uwKpes&list=UUloWnS_Pxs5HEnB_WRqMBBw

EP’s Clip contest: https://www.youtube.com/watch?v=aZsb8pMibTQ

https://www.youtube.com/watch?v=lz_oyq_Q4iM

Internal Promotion initiatives

- Newsletter:

https://www.dropbox.com/sh/2bu78xlh4a6og4h/AADPEweU56lh7oIS6rPAD2A3a

- Team tour among LC:

https://www.dropbox.com/sh/0489ubne6m2731q/AABIRV7W58C0QnSQ7ga6Ds-ya

Result of Internal Promotion from 1th Jan 2014 – 30th Jun 2014:

8/ 61 Matched EPs

Stories generated from Winter peak

https://drive.google.com/folderview?id=0B

yz9x0LhDjuMMlhuZWVKQWxfWEE&usp=shar

ing_eil&tid=0B_zQtTV-

6hlDc0xOZzhkeWo0YzA

https://www.youtube.com/watch?v=aZsb8

pMibTQ

Stories submitted for Showcasing

Platform from LC

http://aiesecftuhnexchange.wordpress.co

m/sharing-me-2/returnee-sharing-pham-

minh-hanh/

http://aiesecftuhnexchange.wordpress.co

m/sharing-me-2/290-2/

Regional Promotion Event – Me as a part

of the world

Content:

https://www.dropbox.com/sh/pd09ebbgg

al4s2e/AACBlkTUxN7-WCCCGzKZMxnKa

OCPs in team creat a learning circle among oGCDP team.

- Training twice per month in team meeting by each OCP.

- Content: based on survey about team member demand

+ Leadership theory

+ Negociation skills

+ Sales process (by OC ER)

+ Design skills

THANK YOU FOR WATCHING!