Facebook Strategy for Brands: How to Get Fans and Influence Consumers

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By now, you likely have a Facebook Page. You may have even added some bells and whistles and maybe even launched some Facebook ads. But does your Facebook strategy only live in Facebook? Or is it truly a component of your overall integrated marketing strategy? Our webinar on Facebook strategy explored what it means to have an integrated Facebook strategy and how you can effectively create genuine engagement with your consumers.

Transcript of Facebook Strategy for Brands: How to Get Fans and Influence Consumers

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Facebook Strategy for Brands: How to Get Fans and Engage Consumers

Kailei RichardsonSocial Media SME and

Senior Manager, Marketing & StrategyPointRoll

Cat Spurway-HeplerSVP, Strategy & Marketing

PointRoll

Facebook.com/pointroll

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3 Things We’ll Cover

Facebook Strategy

Best Practices and Examples

What You Can do Today

#PointRollFB

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600 Million

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If Facebook was a country, it would be the 3rd largest

country in the world 596,371,760

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Facebook Advertising: Ripe Opportunity

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Strategy

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Do You Like?

Quantifiable Metrics

Indicates Popularity

Distribution: Greater Reach

Replacing the Share Button

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Best Practices

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1DRIVE TRAFFIC

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Facebook Ads

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Example: TBG Campaign Management Tool & ShopLocal

Circular Version Mapping

Store Directory

Images

Offer Data

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Facebook Ads: Optimized for Demographics & Location

Top offer for men over 30, in Chicago

Top offer for women over 30, in Chicago

Top offer for women over 30, in Tampa

Same city, different demographics = different top offers

Same demographics, different city = different top offers

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2CREATE CONSISTENT BRAND EXPERIENCES

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• Facebook Connect• Website Integration

Connect

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3ENABLE CONSUMER ENGAGEMENT

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Personalize!

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Engagement = Rewarding Fans

Ask for Participation

Provide Unique Content

Reply to Comments

Make Content “Sharable”

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4GIVE THEM SPECIAL DEALS AND OFFERS

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Give Them What They Want

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5MEASURE ROI & GATHER INSIGHTS

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Even though it’s early, you can still measure.

Facebook Display Campaigns have higher

interaction ratesInteraction Rates

2010 PointRoll Facebook Campaigns

4.72%

2010 PointRoll Benchmark (all campaigns)

3.59%

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Facebook Ads & Insights

Use Facebook Ad tool to size your target audience

Use Insights to monitor page interactions, user demographics and content feedback

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Polls/Questions

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Social Commerce: Measurable ROI

Buy online link

Measure purchases

Convert fans to buyers without leaving Facebook

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Recap 5 Best Practices

1. Drive Traffic

2. Create Consistent Brand Experiences

3. Enable Consumer Engagement

4. Give Them Special Deals and Offers

5. Measure ROI & Gather Insights

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How you can get started with PointRoll today

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Next Webinar: OBA Compliance Demystified: Easy Solutions for

Compliant Campaigns

Thursday, March 24, 2011

2:00 PM EDT

Register at:

tinyurl.com/PointRollOBAWebinar

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Kailei Richardsonkrichardson@pointroll.com

Catherine Spurway-Heplercspurway@pointroll.com

marketing@pointroll.comFacebook.com/PointRoll

THANK YOU!