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Evaluating Safety Management Systems
© 1996-2005 OSHA Training Network www.oshatrain.org
Workshop Goals
1. Gain a better understanding of safety and health programs as systems.
2. Learn about a systematic approach to evaluating and improving your company’s safety and health program.
3. Better understand OSHA’s Safety and Health Achievement Program (SHARP) and the Voluntary Protection Program (VPP-STAR).
© 1996-2005 OSHA Training Network www.oshatrain.org
Trainer NamePosition
Company PhoneEmail
(Revise as needed)
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Form Evaluation TeamsIntroductions!
Elect a Team Leader
Select a Team Spokesperson
Everyone is a Team Recorder
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A tale of two cultures
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You’re a safety management consultant …
If both companies have virtually the same safety plan sitting on a shelf, why are the outcomes so different?
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SafetyEngineerSafety
Engineer
SafetyManagerSafety
Manager
HRCoordinator
HRCoordinator
SafetyCommittee
SafetyCommittee
Structure
Every system contains structure, inputs, processes and outputs
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Inputs - Resources from other management systems
Processes - Using available resources
Outputs - Conditions, Behaviors, Results
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Where does the safety committee look to determine the effectiveness of the safety management system?
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We do what we do because of consequences!
Helping Create a Culture of Consequences
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How does the principle below apply to the scenario?
“Every system is designed perfectly to produce what it’s producing”
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“Every system is designed perfectly to produce what it produces”
What does it mean?
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Without proper “nutrition,” systems may get sick
It’s important to implement an effective system wellness plan
Circle the system component that gives the most clues about its health.
Inputs Processes Outputs
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What are symptoms of an ailing system?
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How do we usually treat those symptoms?
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What are the underlying causes of an ailing system?
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What is required to bring about a system cure?
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Using the Failure Matrix to Evaluate the Safety Management SystemFailure Resources Process Process Mode Design Implementation
1. (-++) Inadequate Adequate Adequate 2. (+-+) Adequate Inadequate Adequate 3. (++-) Adequate Adequate Inadequate
4. (+--) Adequate Inadequate Inadequate5. (-+-) Inadequate Adequate Inadequate6. (--+) Inadequate Inadequate Adequate
7. (---) Inadequate Inadequate Inadequate
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Analyze this! Determine the failure mode for the scenario below
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Bob, a maintenance worker who has been working for the company for 10 years, received a serious electrical shock while working on a conveyor belt motor. When asked why he did not use the company’s established lockout/tagout procedures he acknowledged that he had thought about it, but that the “old procedures” hadn’t been used for years, and he had done this same task many times before. And, besides, the production manager yelled at him to get the conveyor running again or it’s his job because the whole system was shut down.
Failure mode __________
Justification
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Diagnose the underlying cause to determine the cure.
… we must diagnose and eliminate underlying causes..
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• Determine where we are now - analyze!
What does our safety management system look like now?
Closely examine the outputs of the safety management system.
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• Determine best policies and practices for your industry - visualize!
What do we want our safety system to look like?
Research best practices.
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• Evaluate the system for strengths and weaknesses - scrutinize!
What cultural values are supportive - non-supportive?
What system components are adequate? inadequate?
Rate the current system against best practices.
© 1996-2005 OSHA Training Network www.oshatrain.org
• Implement proactive changes to improve the system - actualize!
What forces are promoting or resisting change?
Develop an action plan to transform the system.
Use Deming’s Plan-Do-Study-Act process.
© 1996-2005 OSHA Training Network www.oshatrain.org
Evaluating Your Company's Safety Management System
This exercise will help us compare and contrast safety management system processes in each of the seven elements of the OSHA Safety Management System Model
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The OR-OSHA Model: Seven Elements of a Safety Management System
• Management Commitment • Labor and Management
Accountability • Employee Involvement • Hazard Identification and Control• Incident/Accident Investigation• Education and Training • Periodic Program Review
© 1996-2005 OSHA Training Network www.oshatrain.org
Safety Management System Evaluation AuditStep one. Analyze indicators within each of the following five categories to more accurately determine the rating.
1. Standards
2. Conditions
3. Behaviors, actions
4. Knowledge, attitudes
5. Results
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Step two. Enter your rating score to the left of each statement. Use the following guidelines for your rating.
5 - Fully Met
3 - Mostly Met
1 - Partially Met
0 - Not Present
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Step 3. Enter the score at the end of each section.
Step 4. Enter clarifying comments in the comments if desired.
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Step 5. Total all section scores to arrive at your final SCORE. If you would like more information, click on the links in the "Other Sources of Information" at the end of the evaluation.
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Be prepared to present your evaluation to the class!
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ELEMENT 1 - MANAGEMENT COMMITMENT
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ELEMENT 2 - LABOR AND MANAGEMENT ACCOUNTABILITY
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ELEMENT 3 - EMPLOYEE INVOLVEMENT
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ELEMENT 4 - HAZARD IDENTIFICATION AND CONTROL
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ELEMENT 5 - INCIDENT/ACCIDENT
INVESTIGATION
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ELEMENT 6 - EDUCATION AND TRAINING
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ELEMENT 7 - PERIODIC PROGRAM REVIEW
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The Deming Cycle
PLAN
STUDY
DOACT
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Step 1: Plan – Design the change or test
Step 2: Do - Carry out the change or test
Step 3: Study – Examine the effects or results of the change or test
Step 4: Act – Adopt, abandon, or repeat the cycle
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Safety and Health Achievement Recognition Program (SHARP)
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Voluntary Protection Program (VPP) - STAR
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Let's Review!
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© 1996-2005 OSHA Training Network www.oshatrain.org