Ethos bcb 2012

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Berlin Bar Convent - Seminar on the Power of Ethos

Transcript of Ethos bcb 2012

SPEAKEASY BARS

How to?

Presented by:Dushan Zaric

Wednesday, Oct. 10th, 2012Wednesday, October 10, 12

http://www.slideshare.net/dzaric

Wednesday, October 10, 12

Dushan Zaric

* 18 + years of Experience behind Bars

* Co-Owner of Employees Only and Macao Trading Co NYC

* Principal Bartender

* Consultant

* Author

* Trainer

* Yogi

Wednesday, October 10, 12

SPEAKEASY BARS

How to?

Wednesday, October 10, 12

What makes a Restaurant or a Bar

Successful ?

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New Bar-Restaurant anywhere in the world

General Formula:

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

LOCATIONWednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION

* Foot Traffic

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION

* Foot Traffic

* Corner - if possible

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION

* Foot Traffic

* Corner - if possible

* Existing fixtures - ideally

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION

* Foot Traffic

* Corner - if possible

* Existing fixtures - ideally

* Supportive Community

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION

* Foot Traffic

* Corner - if possible

* Existing fixtures - ideally

* Supportive Community

* Great deal on the lease

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

CONCEPT Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

CONCEPT

* Products (Food & Drink)

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

CONCEPT

* Products (Food & Drink)

* Design

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

CONCEPT

* Products (Food & Drink)

* Design

* Profitability & Business Plan

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

CONCEPT

* Products (Food & Drink)

* Design

* Profitability & Business Plan

* Logistics

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

CONCEPT

* Products (Food & Drink)

* Design

* Profitability & Business Plan

* Logistics

* Hours of Operation

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

SERVICE Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

SERVICE

* Team

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

SERVICE

* Team

* Training

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

SERVICE

* Team

* Training

* Hospitality

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION

+

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION CONCEPT

+ +

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION CONCEPT SERVICE

+ + =

Wednesday, October 10, 12

New Bar-Restaurant anywhere in the world

General Formula:

LOCATION CONCEPT SERVICE

+ + =

$$$Wednesday, October 10, 12

Marketing & PR

Wednesday, October 10, 12

Most restaurants still fail....

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"beyond muddled concepts, failure seemed to stem in large part from an inability or unwillingness to give the business sufficient attention, whether due to lack of time, passion or knowledge."

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Cornell University and Michigan State University

Study of restaurants in three local markets over a 10-year period:

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YEAR 1 - 27% of restaurant startups failed;

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YEAR 1 - 27% of restaurant startups failed;

YEAR 4 - 50% of those restaurants were no longer in business;

Wednesday, October 10, 12

YEAR 1 - 27% of restaurant startups failed;

YEAR 4 - 50% of those restaurants were no longer in business;

YEAR 5 - 60% had gone south.

Wednesday, October 10, 12

YEAR 1 - 27% of restaurant startups failed;

YEAR 4 - 50% of those restaurants were no longer in business;

YEAR 5 - 60% had gone south.

YEAR 10 - 70% had failed.Wednesday, October 10, 12

30% Success Ratein 10 years

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yet...

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Wednesday, October 10, 12

Wednesday, October 10, 12

Wednesday, October 10, 12

Simon SinekWednesday, October 10, 12

Simon Sinek’s

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The Golden Circle

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WHY:What's your purpose? What's your cause? What's your belief? Why does your organization exist? Why do you get out of bed in the morning?

And why should anyone care? Wednesday, October 10, 12

WHAT

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HOW

WHAT

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WHY

HOW

WHAT

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People buy “why you do it” and not

what you do!

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FOOD & COCKTAILS

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FOOD & COCKTAILS

WHAT

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BEST SERVICE, INGREDIENTS, ETC...

FOOD & COCKTAILS

WHAT

Wednesday, October 10, 12

BEST SERVICE, INGREDIENTS, ETC...

FOOD & COCKTAILS

HOW

WHAT

Wednesday, October 10, 12

ETHOS

BEST SERVICE, INGREDIENTS, ETC...

FOOD & COCKTAILS

Wednesday, October 10, 12

ETHOS

The characteristic spirit of a culture, era, or community as seen in its beliefs and

aspirations.

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YOU

Management

Bartenders, Servers

Apprentices, Bus Boys, Food RunnersDoor People, Kitchen People,

Guests

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Wednesday, October 10, 12

YOUR STAFF

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Wednesday, October 10, 12

Wednesday, October 10, 12

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YOUR GUESTS

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“If you hire people just because they can do a job, they’ll work for your money. But if you hire people who believe what you believe, they’ll work for you with blood and sweat and tears.” (Simon Sinek)

Wednesday, October 10, 12

Wednesday, October 10, 12

Wednesday, October 10, 12

?Wednesday, October 10, 12

VIELEN DANK

http://www.slideshare.net/dzaric

Wednesday, October 10, 12