with Performance ContinuumsEstablishing What “Good” Means

presented byDan Klyn

4

5

7

1998 2002 2006

The very skills that are the traditional staple of library science are among those considered central to IA- David Robbins, ASIS&T Bulletin 2002

9

11

1997 12

clarity, understanding + the science of theorganization of information1 the individual who organizes the patterns inherent in data, making the complex clear

2 a person who creates the structure or map of information which allows others to find their personal paths to knowledge

3 the emerging 21st century professional occupation addressing the needs of the age focused upon clarity, human understanding, and the science of the organization of information - information architecture

19761976

architect-ure is what

design is how

1976

1976

18

1976

A common obstacle to understanding and communicating our needs, and to realizing solutions to them, is our habit of asking for a specific product we have used or seen (even if it has been a failure) rather than analyzing our need.

The Nature of Recreation, p.18

1972

1976

LANGUAGE GENERATES STRUCTURE

1970

2010

2010

1970

of the town of the beachof the town of the beach

“Architecture starts when you carefully put two bricks together”- Mies van der Roh

http://tristonrobinson.co.uk/architectural-review-poster

TOWARDWHAT

?

TOWARDWHAT

?

The Nature of Recreation, 1972

Performance is the measure of how well our environment responds to our needs, and the basis of a common vocabulary for communicating our needs.

32

The Nature of Recreation, 1972

1976

Performance is the measure of how well [the stuff we make] responds to our needs, and the basis of a common vocabulary for communicating our needs.

Continuum a continuous sequence in which adjacent elements are not perceptibly different from each other, although the extremes are quite distinct.

Performance is the measure of how well [the stuff we make] responds to our needs, and

the basis of a common vocabulary for communicating our needs.

37

Case Study: Publishing Co.

- Profound business model, market changes

- Stakeholder blend of old + new

- Ambitious software development schedule

- Heroic internal dev team

38

acquire new

serviceexisting

39

sequenced intertwingled

40

add features

optimize features

“I call each of these points a cultural address”

-Brian Eno

Whenever a duality starts to dissolve, those who felt trapped at one end of it suddenly feel enormous freedom – they can now redescribe themselves. But, by the same token, those who defined their identity by their allegiance to one pole of the duality and rejection of the other) feel exposed. The walls have been taken away, and the separation between inside and outside is suddenly gone. This can create wide-scale social panic...

AXIS THINKING ( excerpt from Brian Eno's diary ) 1995-2005

45

tips for using performance continuums:

- grammatical symmetry- not necessarily opposites- zero is ok, but only w/ direction- add sparklines to indicate weight, distribution of intention and opinion - voice as a future objection to the structures you’ll recommend: “it’s too...”

23

48 42

Thank You!@undrstndng

http://understandinggroup.com/INFOCAMPSEA