Episcopal Retirement Episcopal Retirement Homes, Inc.Homes, Inc.

Affordable Housing that Affordable Housing that improves the lives of older improves the lives of older

residents.residents.

Mission of ERHMission of ERH

Episcopal Retirement Homes Episcopal Retirement Homes enriches the lives of older adults in enriches the lives of older adults in a person centered, innovative and a person centered, innovative and

spiritually- based, way spiritually- based, way

Current Conditions in the Current Conditions in the MarketplaceMarketplace

More and more non-profit owners are More and more non-profit owners are opting out or selling to for-profit opting out or selling to for-profit REITsREITs

Refinancing through HUD is a Refinancing through HUD is a complex and discouraging systemcomplex and discouraging system

HUD regulations are getting more HUD regulations are getting more and more difficult to meet.and more difficult to meet.

Residents age in place and need Residents age in place and need additional assistance.additional assistance.

Issues Facing PropertiesIssues Facing Properties

Aging Facility in need of updateAging Facility in need of update Lack of funding for services for Lack of funding for services for

residentsresidents Staffing turnover requires continuous Staffing turnover requires continuous

retrainingretraining Rent Increases approved by HUD do Rent Increases approved by HUD do

not meet operational needsnot meet operational needs Outdated facility is causing greater Outdated facility is causing greater

vacancy or marketing issuesvacancy or marketing issues

Who Are We?Who Are We?

Episcopal Retirement Homes was Episcopal Retirement Homes was established in 1951 as a ministry of established in 1951 as a ministry of the Southern Ohio Diocese of the the Southern Ohio Diocese of the Episcopal ChurchEpiscopal Church

Currently Own two CCRC campusesCurrently Own two CCRC campuses Own and/or manage 400 units of Own and/or manage 400 units of

HUD subsidized Affordable Housing in HUD subsidized Affordable Housing in OhioOhio

Provides $2.3 Million to resident care Provides $2.3 Million to resident care each year each year

Who Are We?Who Are We?

Manage other Community Oriented Manage other Community Oriented Services including:Services including:• Parish Health MinistryParish Health Ministry• Meals on Wheels to area seniorsMeals on Wheels to area seniors• Living Well Senior Solutions Living Well Senior Solutions

Episcopal Retirement HomesEpiscopal Retirement HomesCore ValuesCore Values

DignityDignity (designing all we do around the residents rather (designing all we do around the residents rather than the institution and respecting the worth of everyone)than the institution and respecting the worth of everyone)

Integrity Integrity (Doing the right thing even when it is not the (Doing the right thing even when it is not the easiest thing – being honest, trustworthy and sincere)easiest thing – being honest, trustworthy and sincere)

Compassion Compassion (Caring about the feelings and condition of (Caring about the feelings and condition of the residents AND the staff)the residents AND the staff)

Excellence Excellence (Striving in every way possible to be the best (Striving in every way possible to be the best in our industry both for the agencies who regulate and residents in our industry both for the agencies who regulate and residents who reside at our properties)who reside at our properties)

Ministry Ministry (Being unselfish in our desire to serve others)(Being unselfish in our desire to serve others)

Partnership Partnership (Working cooperatively with residents, (Working cooperatively with residents, clients, families and staff toward a common goal)clients, families and staff toward a common goal)

ERH Core Strategies that Impact ERH Core Strategies that Impact Affordable HousingAffordable Housing

Affordable Housing

Serve more low income seniors and strengthen financial performance by deploying our successful service model to both owned and managed senior subsidized housing properties.

Innovative In-Home Services

Identify and Deploy optimum approaches that assist seniors (and their families) to successfully stay in their chosen home.

Why should I talk to ERHWhy should I talk to ERH

We have observed that a vast majority of We have observed that a vast majority of not-for-profit owners either attempt to not-for-profit owners either attempt to manage on their own OR they hire a For manage on their own OR they hire a For Profit Management Company. Profit Management Company.

We believe that, as a Non-Profit company, We believe that, as a Non-Profit company, we can provide owners with a solution that we can provide owners with a solution that better matches their original goals and better matches their original goals and philosophy when they first decided to philosophy when they first decided to apply for HUD Affordable Housing. apply for HUD Affordable Housing.

We want to partner with We want to partner with good non-profit owners good non-profit owners

to provide great to provide great affordable housing to affordable housing to the region within 125 the region within 125 miles of Cincinnatimiles of Cincinnati

ERH Transforms Properties ERH Transforms Properties Into CommunitiesInto Communities

Involving residents in satisfaction surveys by independent agencies to discover the residents desires and needs and comparing data to national metrics -- because

Episcopal Retirement Homes is committed to operating facilities based on the dignity and well-being of the residents.

Researching Resident Satisfaction and Needs

Rallying Community ResourcesRallying Community Resources

Utilizing community resources through ministry development, fundraising and grant writing to enable inclusion of services and programs that surpass HUD’s standard of safe and sanitary housing

Implementing Chaplaincy/Ministry Implementing Chaplaincy/Ministry ProgramsPrograms

Providing a connection to a chaplain which insures that the churches of the residents become involved with the property and every resident’s spiritual needs are met

Encouraging Wellness InitiativesEncouraging Wellness Initiatives

Establishing a culture of wellness and where possible creating uniquely planned space to assist residents in remaining healthy, active and useful

Emphasizing Care and Support for Emphasizing Care and Support for StaffStaff

Caring for the staff with benefits and training so that they are able to focus on a standard of excellent service to the residents

Providing Accounting DepartmentProviding Accounting Department

Providing a well trained and experienced accounting staff for long term financially sound management with full HUD compliance and data for sound decisions

Bringing a Depth of Experience in Bringing a Depth of Experience in OperationsOperations

Utilizing the vast experience of our Affordable Housing department to insure the best practices for operational success

Providing Service CoordinationProviding Service Coordination

Leveraging our resources to provide Service Coordination for residents at every campus if at all possible

Bringing the Experience and Bringing the Experience and Resources to Refinance and Resources to Refinance and

Improve PropertiesImprove PropertiesUtilizing the experience of our Affordable Housing Development Team and our Financial Team to insure the best opportunities to improve the physical property in ways that will benefit residents for many years to come

Tapping Financial and Volunteer Tapping Financial and Volunteer supporterssupporters

Bringing supporters and donors in this area who are eager to engage with the senior communities with which we are connected

Where can ERH add Value to your Where can ERH add Value to your operationsoperations

Researching Resident Satisfaction and Needs

Rallying Community ResourcesImplementing Chaplaincy/Ministry Programs

Encouraging Wellness Initiatives

Emphasizing Care & Support for staff Providing Accounting Department

Bringing a Depth of Experience in Operations

Providing Service CoordinationBringing the Experience and Resources to Refinance

and Improve Properties

Tapping Financial and Volunteer supporters

What do you see as the next What do you see as the next steps?steps?

Thank youThank youJay KittenbrinkJay Kittenbrink

Executive Director of Affordable Executive Director of Affordable Housing DevelopmentHousing Development3870 Virginia Ave.3870 Virginia Ave.

Cincinnati, OH 45227Cincinnati, OH 45227(513) 260-1155(513) 260-1155

jkittenbrink@erhinc.comjkittenbrink@erhinc.comwww.episcopalretirement.comwww.episcopalretirement.com