Optimize Your Customer’s Experience Across all Touchpoints UserTesting is an enterprise-wide solution

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OVER 20,000 HAPPY CUSTOMERS Including all top 10 web properties.

A CLOUD-BASED SOLUTION

Easy Administration• Multiple admins• Multi-seat licenses• Works across browsers + platforms

Instant Collaboration• Create, save and share test plans• Full-team annotation capabilities• Create shareable clips and highlight reels

Built-in Reporting• Results at-a-glance• Downloadable reports • Live tracking of your sessions

Convenient Support• Live chat (M-F, 5am-6pm PST)• Account managers (plan-dependent)• Research hours (plan-dependent)• Phone support (M-F, 8am-6pm PST)

Marketing:• Competitive analysis• Campaign effectiveness (A/B)• Qualitative insights on key metrics• Landing page optimization• Facebook pages + promotions• Persona development

User Experience:• Navigation + card sorting• Live intercept tests• Baseline and benchmark studies• Static and interactive prototypes• Navigation + new user flows

Product:• Roadmap planning• Pre-release feature validation• Customer experience analysis• In-app upgrades

Development:• Mobile + tablet testing• Functionality review / light QA• Rapid prototype feedback

• Advertising slogans• Conversion funnels• Form effectiveness• Product messaging• Google search habits • Content ideation

• Sketches + concepts + betas• Sign-up + registration flow• Omni-channel experience• Longitudinal + diary studies• Moderated testing

• Button messaging efficacy• Feature expansion ideas• Freemium vs. Premium• Gameplay

• App version testing• Platform variances• Feature integration