Post on 12-May-2015
description
#SPSRED @nmoneypenny
Enterprise Social Graphing:
The Art of the Possible
#SPSRED @nmoneypenny#SPSRED @nmoneypenny
Why I’m here…Chief Technology Officer
at ManyWorlds, Inc.
Internally responsible for our knowledge infrastructure – defacto CIO
Run the engineering team for Synxi - machine learning engine for personalized knowledge and expertise discovery in SharePoint and other collaborative environments such as Yammer & Tibbr platforms.
Passionate about user adoption and enterprise collaboration & innovation
geek
Technology forecasting and strategy manager at Shell, consulted at many Fortune 100 companies since
20 patents in adaptive systems
Naomi Moneypenny n.moneypenny@manyworlds.com
2700+ followers on Twitter
3+3 dogs Astrophysicist
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What We Will Cover
• What Is Social Graphing?• Why Is Social Graphing Relevant to the
Enterprise?
• Apps Overview• Use Cases
• The Future
@nmoneypenny wwww.Synxi.com
Line chart showing Social > Email
SOCIAL NETWORKING
# u
sers
2009
Sources: Comscore, Forrester Research
Line chart showing Social > Email
time
Tim
e s
pen
t on
line
PORTALS
SOCIAL NETWORKING
2011
The Communications Technology Revolution• Fueled by mobile technology, more people are
now using social networking websites than email or web portals.
time
› 800 million Facebook users with over 100 billion connections
› 300 million Twitter users with 1 billion tweets every 4 days
› 488 million mobile devices v 417 million PCs shipped in 2011
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Why Enterprise Social?
28 hoursTime each week spent by knowledge workers writing e-mails, searching for information and collaborating internally
90% Proportion of companies that report some business benefit from them
70%
Proportion of companies using social technologies
20-25% Potential improvement possible in knowledge worker productivity
Source: McKinsey
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Learning Revolution
It’s all about adaptability – how efficiently we can change and learn, continuously
The biggest companies in an industry have the largest chance of disruption
Source: Deloitte
“The ability to learn faster than your competitors may be the only
sustainable competitive advantage.”
- Arie de Geus, The Living Company
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Social Graphing isn’t new…
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Open Graph
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Facebook Graph Search
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Enterprise Social Graphing
User
Documents
Colleagues
Customers & Partners
Org Structure
Apps
Location
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Comment on Users
Only two industries call customers
‘users’…
- drug dealers and IT
Eugene Lee
@nmoneypenny #SPSRIC n.moneypenny@manyworlds.com
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SharePointFASTYammerDynamicsData SourcesHDInsight
Relevant applications we can use to put together
Tools
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Apps – SharePoint (The Glue)
20,000 new users a day
$2bn Revenue for 2012
130 Million Users Worldwide
Fastest Growing Product in Microsoft History
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Apps – FAST (Enterprise & Beyond Search)
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Apps - Yammer
© ManyWorlds, Inc
85% Fortune 500
8 MillionUsers $1.2bn
Pubic API Feeds
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Complementarity between Dynamics CRM and SharePoint
Structured & Semi-structured
Data
Social Engagement & Collaboration
Information Evolution &
Storage
Informal Rules Enterprise Search
Across Teams & Domains
Structured Relational
Data
Interactions, Activities &
Tasks
Information Generation &
Analytics
Formalized Processes
Data Query & Filter
Within Teams & Domains
SharePoint
CRM
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Volume
Variety
Velocity
Apps – Where does the data come from?
Relational Data
Big Data
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Value Sources
Making information transparent and usable at hight
frequency
Allow more accurate &
detailed performance info
Enabling segmentation of
customers
Optimize products and services
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Apps: HDInsight
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Use Case: Engine Performance for Engineering Team
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Use Case: Sales & Marketing
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Opportunity for Value
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The Imperative for the Enterprise is Recognized Machine learning is the most significant technology trend.
Computers have to get smarter and anticipate.Kevin Turner, Microsoft COO, July 2012
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Use Case: Personalized Discovery in the Enterprise
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Machine Learning for SharePoint & Yammer
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The Future
• Extension of relationships across the extraprise
• More disparate data streams can be fit into the context of decisioning re : Big Data
• Acceleration of feedback and iteration, consumer to engineering
• Opportunity space to create data rich apps to inform product/service innovation
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Thank you!
• Naomi Moneypenny
• Please email me to get copy of slides with notes:n.moneypenny@manyworlds.com
• Other presentations available on Yammer Overview, Yammer+SharePoint, Machine Learning & SharePoint, Communicating Value of SharePoint as a Platform
• www.Synxi.com• @nmoneypenny (I will follow you back on Twitter)