English for hotel management module 5 - room service

Post on 02-Dec-2014

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Transcript of English for hotel management module 5 - room service

Warm-upWarm-up

Look at the menu, do you know the dishes which are served? Do you serve any of these at your hotel?

Listen to 2 guests ordering room service. Look at the menu, what do they order? What does the waiter bring?

Guest 1 Guest 2

Wh

at

the

y o

rde

r

Wh

at

the

y g

et

Language focusLanguage focus

Hello, room service, can I help you?

Checking languageChecking languageIs that just one (mixed salad)?So that’s (the chicken not the steak).That’s (the sesame salmon), isn’t it?

Would you like anything else?And your room number, please?That will be ready in about 15 minutes.

Source: Be my guest 7.2

Listen to the conversation and put the pictures in order.

Source: Everyday English for Hospitality Professionals - 22

A

B

C

D

E

F

GH

Use the following menu to prepare a conversation asking for room service.