Engage with our Digital Community - Charlotte Crossley

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Transcript of Engage with our Digital Community - Charlotte Crossley

Connect : Communicate : Collaborate : Create

www.bsp-a.com

Engaging with our digital community

Connect : Communicate : Collaborate : Create

www.bsp-a.com

The third oldest science park in the UK

Owned Birmingham City Council

On 14 acre site urban locationand …..

create a science park fit for 2020

a 21st Century environment for Birmingham’s future entrepreneurs

Connect : Communicate : Collaborate : Create

www.bsp-a.com

New library of Birmingham (22min)

ICC (23min)

Council House (18min)

B. New Street (15min)

Bull Ring (15min)

B. Metropolitan College (10min)

HS2 location (15min)

Millennium Point (10min)

New BCU Campus (10min)

B. Ormiston Academy (10min)

Aston Uni (2min)

Aston Engineering

(UTC)(1min)

Aston Expressway

Connect : Communicate : Collaborate : Create

www.bsp-a.com

Faraday Wharf Innovation Centre

Connect : Communicate : Collaborate : Create

www.bsp-a.com

Faraday Wharf Innovation CentreTenants

Connect : Communicate : Collaborate : Create

www.bsp-a.com

Changing face of work

Connect : Communicate : Collaborate : Create

www.bsp-a.com

A GLOBAL TECHNOPOLE

www.bsp-a.com

Connect : Communicate : Collaborate : Create

www.bsp-a.com

Digital Plaza Master PlanA Digital Innovation Campus

Faraday Wharf iCentrum Digital PlazaBirmingham

Connect : Communicate : Collaborate : Create

www.bsp-a.com

It is not about the place

It is about the state of the communities associated with the place

Connect : Communicate : Collaborate : Create

www.bsp-a.com

Economies based on connections not geographies

Connect : Communicate : Collaborate : Create

www.bsp-a.com

During 2010, Latitudeº asked 201 children around the world, ages 12 and under, [the Millennials] to draw a picture of something they’d like their computers or

the Internet to do differently

“Kids today don’t neatly divide “online” from “offline” For them, technology is no longer something that mediates

experience, … [it] pervades it

the Millennials see a device as merely an extension of themselves

Connect : Communicate : Collaborate : Create

www.bsp-a.com

Connect : Communicate : Collaborate : Create

www.bsp-a.com

Tools for the job

Fast changing marketplace

• WordPress

• Eventbrite

• Campaign monitor

• E-newsletters

• Twitter

• LinkedIn

• Online advertising, rather than print

• For us… not attempting to engage on Facebook

Connect : Communicate : Collaborate : Create

www.bsp-a.com

Engaging with our external community:

• One press announcement per week – crucial ‘content’

• 80 events per year, administered through Eventbrite

• @bhamscipark (1,372 followers): - Announcements and links to news pieces - Promote our events… and tweeting during the events (twitterfall) - RT’s, #FF’s, and engage in conversations

• LinkedIn Group

• Monthly e-newsletter (HTML designed corporate template)

Connect : Communicate : Collaborate : Create

www.bsp-a.com

Engaging with our tenants:

• @BSPAoffers – soup of the day etc!

• We promote tenant news announcements to ensure the exposure for the Park is maximised

• Weekly tenant e-bulletin

• Monthly (detailed) tenant e-newsletter

• Offline… monthly quiz night, Christmas parties, charity initiatives

Connect : Communicate : Collaborate : Create

www.bsp-a.com

Keys to success:

Regularity – maintaining momentum

Consistent tone of voice

Monitor Twitter follower and Campaign Monitor stats (update with new Eventbrite sign-ups)

Choose best mediums

Connect : Communicate : Collaborate : Create

www.bsp-a.com

a new dawnbuilding on a 30 year legacy, we are creating a new geography

focussed on the digital community

real-estate meeting the needs of future entrepreneurs

a nucleating point for the digital/smart city agenda

@bhamscipark@lottiecrossley