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Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010 Verticals TOC »
ENABLING QUICKER RESPONSE FOR HOSPITALITY »
[ HOSPITALITY ]
2Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010
Enterprise-grade Wireless
Reliable, consistent voice quality in any enterprise environment
Robust devices that stand up to extended use
Integration providing real-time access to time-sensitive information
PRODUCTS YOU CAN RELY ON
Leverage existing telecom and data infrastructure
Guaranteed interoperability
Enterprise-class features and functionality
COMPATIBLE WITH ANY INFRASTRUCTURE
[ HOSPITALITY ]
3Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010
Meeting the Special Needs of Hospitality
Improve customer-facing services
Ensure timely interaction dealing with guest’s needs
Enable the right assistance on short notice
Communicate room cleaning requests quickly & effectively
Quickly locate employees & assign tasks
Send employee alerts via messaging
Enhance hotel security for guests and staff
Streamline information flow & improve response time
[ HOSPITALITY ]
4Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010
Hospitality Customers
FIRMDALE HOTELS
Tucker’s Point Hotel & Spa
SUNSET MARQUIS
[ HOSPITALITY ]
5Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010
Maximize Existing Systems
HotelEnvironmentKeep guests safe
Fire AlarmSecurity
Building Mgmt Emergency Alerts
Operational Activities
Leverage productivity
Room CleaningNight Phones
Door BellsProperty Mgmt
Customer Facing Services
Improve response time
Room ServiceConcierge
PortersMaintenance
Getting the most from integration with your current systems
[ HOSPITALITY ]
6Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010
Unleash the Power of Wireless Connectivity
Increase interaction& responsiveness
Quick response to safety concerns
Improve customer experience
Reduce customer waiting time
[ HOSPITALITY ]
7Presentation: Hospitality | PL-000019-r3 | Dec 1, 2010
HotSOS 2-Way Messaging
Send service orders directly to a wireless handset for quicker response.
Acknowledge and update service order status thru the handset soft keys.
Send HotSOS order to multiple individuals; once a “start” is acknowledged, erase message from other handsets.
Forward a service order to another individual if busy…HotSOS still receives status update via the forwarded message.