© 2010 VMware Inc. All rights reserved

Enabling IT as a Service

Senior System Engineer, Senior System Engineer, vmvmwareware

2

VMware is the Customer Proven Market Leader

Company Overview• $2 billion in 2009 revenue• Over $2 billion in cash• 25%+ operating margins• ~7,000 employees worldwide• 5th largest infrastructure software

company in the world

Proven in the Trenches• 170,000+ VMware customers• 100% of Fortune 100• 100% of Fortune Global 100• 96% of Fortune 1000• 96% of Fortune Global 500

3

VMware is the Customer Proven Market Leader

Company Overview• ~$1.9 billion in 2008 revenue• Over $2 billion in cash• 20%+ operating margins• ~7,000 employees worldwide• 5th largest infrastructure software

company in the world

Proven in the Trenches• 150,000+ VMware customers• 100% of Fortune 100• 100% of Fortune Global 100• 96% of Fortune 1000• 96% of Fortune Global 500

84% of all virtualized applications in the world run on VMware.

Gartner, December 2009

4

Virtualization Overview

Virtualization• Hypervisor abstracts traditional physical machine resources

and runs workloads as virtual machines (VMs)• VMs each run applications and guest OSes

5

Self-Managing Datacenter

Automate

CapacityOn Demand

Server Consolidation

Test and Development

Separate Consolidate Aggregate

Computing Clouds On and Off Premise

Liberate

Virtualization Evolution Path

Hypervisor

Management

Hypervisor Hypervisor

Management

Hypervisor

Management

Automation

VirtualInfrastructure

VirtualInfrastructure

6

VMware Initiatives

View

Manageable Endpoints

vSphere

Foundationfor the Internal Cloud

vCloud vApps

7

Virtualization Overview

Hypervisor• Partitions computing resources of a server

for multiple VMs• Hypervisors alone lack coordination for

higher availability and efficiency

VMware vSphere• VMware vSphere goes beyond basic host

partitioning by aggregating infrastructure resources into a giant virtual computer

• Serves as a dynamic OS for a private internal cloud in your datacenter

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Hardware Indipendence

PartitioningEncapsulation

Isolation / Security

Virtual Machine key properties

9

Hosted vs. Bare Metal Virtualization

Bare Metal/Hypervisor Hosted

Device support is inherited from host operating system for maximum hardware compatibility

Virtualization installs like an application rather than like an operating system

Can run alongside conventional applications

Maximum performance with lowest overhead using certified hardware

Highly efficient direct I/O pass-through architecture for network and disk

Highly secure micro-kernel virtualization layer—only 100Ks of lines of code versus 10–25 million lines of host operating system code

Advanced features like VMotion available

(ESX Server)(Workstation, VMware Player, VMware Server, ACE)X

10

Today’s IT – Complex, Inefficient, Inflexible

Source: VMware Fortune 100 Customers

Cause• Overwhelming complexity

• Reliance on brittle infrastructure

Effect• >70% of IT budgets just

“maintaining” status quo

• <30% of IT budgets goes to innovation and competitive advantage

Where IT Energy Is Spent

42%Infrastructure Maintenance

30%Application

Maintenance

23%Application Investment

5%Infrastructure Investment

Business Agility Depends on IT Agility

11

Our Mission is Your Mission

Simplify the Complexity

Dramatically Lower Costs

Enable Flexible, Agile IT Service Delivery

12

Without VMware

Single components require:

•Power

•Cooling

•Space

•Setup

•Configuration

•Management

•Support

13

With VMware

Flexibility

Rapid provisioning

High Availability

Disaster Recovery

Automation

Systems Management integration

Adaptive Datacenter

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From physical ….

15

…. to virtual …

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Platform FocusInfrastructure Abstraction

…. to the dynamic infrastructure …

The building block for the datacenter

The draw is saving money, but after ayear or so, surveys show that adopters believe the key is agility.

Tom Bittman, Gartner

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…. to the private cloud !

The private cloud is the best place to run any existing application

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OS

Exchange

Operating System

Virtualization

OS

SAP ERP

Operating System

Virtualization

OS

File/Print

Operating System

Virtualization

OS

Oracle CRM

Operating System

Virtualization

Virtual Infrastructure

InterconnectPool

CPUPool

MemoryPool

StoragePool

Traditional View Virtual Infrastructure

Abstraction + Pooling = Simplified Complexity

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Distributed Resource Scheduler (DRS)

Distributed Power Management (DPM)

VM and Storage vMotion

vNetwork Distributed Switch

vShield Zones

Virtual Infrastructure

InterconnectPool

CPUPool

MemoryPool

StoragePool

Abstraction + Pooling = Simplified Complexity

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Increase automation

Virtualization + Automation = Lower Costs

Cost per VM hour(2GB instance)

20¢

18¢

16¢

14¢

12¢

10¢

8¢

6¢

4¢

2¢

0¢30% 35% 40% 45% 50% 55% 60% 65% 70% 75% 80%

Increase utilization1

Utilization

21

Customers see • Fast value: 6-9 mon ROI • Savings: lowest TCO per VM • Escalating benefits

Reliability Green IT

Customer’s Advantages

22

The Rise of a New Era in IT

Mainframe

PC / Client-Server

WebCloud

Capability to deliver IT-as-a-service

232

Defining the Cloud

What is it?What is it?

Cloud is not a destination, but a way of doing computing.

Paul MaritzPresident & CEO, vmware

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Virtualization & Cloud = Top Priorities for CIOs

Source: Gartner CIO study, Q4 2009

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Cloud Architecture + Self-Service = Agile Service Delivery

Self-Service

Service Catalog

Resource Pools

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Flexible Cloud Deployment Models = Choice

Cloud ServiceProvidersEnterprises

Private CloudOperated solely for an organization, typically

within the firewall

• Low total cost of ownership• Greater control over security,

compliance, QoS• Easier integration• Support existing applications

Hybrid CloudComposition of 2 or more

interoperable clouds, enabling data and application portability

VMware focusto deliver the

best of both worlds

Public CloudAccessible over the Internet for general

consumption

• Low acquisition costs• Less administrative

burden• On-demand capacity• Limited offerings

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COST EFFICIENCY

QUALITY OF SERVICE

BUSINESS AGILITY

IT Production Business Production IT as a Service

15%

30%

70%

85%

How Do You Get There from Here?

How?

© 2010 VMware Inc. All rights reserved

VMware’s Product Solutions

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vSphere 4.0 – The Most Complete Virtualization Platform

Application Services

Infrastructure Services

Scalability

vSphere 4.0

Security

• vShield Zones• VMSafe

• DRS• Hot Add

• VMotion• Storage VMotion• High Availability• Data Recovery• Fault Tolerance

Availability

vNetworkvStorage

Distributed Switch• VMFS• Thin Provisioning• Volume Grow

• ESX ESXi• DRS/DPM

vCompute

Partner Ecosystem

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Relative Scaling Ratio

51.08

1 vCPU 2 vCPU 4 vCPU

45.22

94.0479.88

147.24133.12

VM

Native

ESX 4.0 Performance with SQL Server 2008

ESX achieves 90% of native performance on 4.0 vCPU VMWorkload transaction latency unchanged between ESX 4.0 and Native

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More Performance, less Power

Highest Efficiency

•300,000+ disk i/o per host•30Gb/s of network throughput per host•Over 8900 db transactions/ sec per vm•SPECweb2005 score of 44,000

Lowest Overhead

•Less than 15% overhead for 8-way Oracle VM•Less than 10% overhead for 4-way SQL server VM

Lowest Power Consumption

OSAPP

OSAPP

OSAPP

VMware vSphere™

DPM powers off server when requirements are lower

DPM brings servers back online when load increases

3xeBay’s

daily web traffic on a

single server

5xVISA network’s payment traffic

• Cluster wide optimization for lowest power consumption with DPM

• Support for Intel SpeedStep and AMD Power Now

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OSAPP

OSAPP

Storage

Networking

Virtual Machines

CPU

Memory

64 cores and 512 GB of physical RAMHardware Scale Up

Lowest CPU overhead Hardware Assist Purpose Built Scheduler

Maximum memory efficiency Hardware Assist Page Sharing Ballooning

Wirespeed network access VMXNET3VMDirectPath I/O

Greater than 200k iops per secondLower than 20 microsecond latencyStorage stack optimization

VMDirectPath I/O

Virtual hardware scale out 8-way vSMP and 255 GB of RAM per VM

VM Scale Up

Current NEW

ESX

OSAPP

OSAPP

OSAPP

Optimization for the Highest Consolidation Ratios

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Key VMware vSphere Features

VMotion• Live migration of VMs from one host to another with zero downtime• Used by other vSphere Features

Fault Tolerance Storage VMotion DRS and DPM

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Key VMware vSphere Features

Storage VMotion• Relocate running VM from one

datastore to another datastore with zero downtime

• Relocate across different storage types• Change VM disk format (thick or thin)

OSAPP

VMware ESX/ESXi

OSAPP

OSAPP

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Key VMware vSphere Features

High Availability (HA)• Protects VMs and automatically restarts VMs in the event of

Host failure VM failure (loss of heartbeat)

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Key VMware vSphere Features

Update Manager• Patch and version management

Hosts VMs

• Baseline and remediation• Upgrade

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DRS Ensures Capacity on Demand

Shrink and grow of applications based on demand and priority

Dynamic and responsive load balancingVMware vSphere™

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

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DRS Ensures Capacity on Demand

Dynamic Load Balancing of the new infrastructure

VMware vSphere™

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

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Key VMware vSphere Features

Hot Add Virtual Devices• Hot add

CPU Memory

• Hot add or remove

Storage devices Network devices

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Virtual machine disks consume only the amount of physical space in use

• Virtual machine sees full logical disk size at all times

• Full reporting and alerting on allocation and consumption

• Significantly improve storage utilization

• Eliminate need to over-provision virtual disks

• Reduce storage costs by up to 50%

vStorage Thin Provisioning

ESX

OSAPP

OSAPP

OSAPP

Datastore

Virtual Disks

20GB

40GB

20GB

20GB

60GB

20GB

100GB

Thick Thin Thin40GB 100GB

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Hot Virtual Disk Extend• Expand virtual disks online• Respond quickly to growing

requirements without downtime

VMFS Volume GrowExpand VMFS Volume on the same LUN it was created

Facilitate adding more virtual machines to an existing volume

Facilitate data growth for virtual machines

Increase flexibility to simplify capacity planning

Efficient Storage Abstraction with VMFS

ESX

OSAPP

OSAPP

OSAPP

Datastore

Virtual Disks

20GB

100GBLUN

Extend 10G of virtual disk

Add new virtual disk

VMFS Volume Grow to grow the datastore

Extend 8G of virtual disk

20GB

No change to datastore

VMFS Volume Grow to grow the datastore

40GB

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Next generation evolution of VMware Consolidated Backup

• Centralized off-host backup of virtual machines

• No additional software on backup server

• Enables incremental, differential, and full-image backup and restore of virtual machines

• File-level backup support for Windows and Linux virtual machines

• Delivers efficient backup without loading ESX servers

vStorage APIs for Data Protection

* Note: vSphere 4.0 includes and supports VCB 1.5 U1. New features are only available with products supporting vStorage

APIs for Data Protection

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OSAPP

Copyright © 2005 VMware, Inc. All rights reserved.

VMware Data Recovery

Copyright © 2005 VMware, Inc. All rights reserved.

Agent-less, disk-based backup and recovery of your VMs

VM or file level restore

Incremental backups and data de-dupe to save disk space

Quick, simple and complete data protection for your VMs

Centralized Management through vSphere Client

Cost Effective Storage Management

De-duplicatedStorage

ESX

OSAPP

OSAPP

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vNetwork Distributed Switch

Aggregated datacenter level virtual networkingSimplified setup and changeEasy troubleshooting, monitoring and debuggingEnables transparent third party management of virtual environments

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

VMware vSphere™

vNetwork Distributed SwitchvSwitch vSwitch vSwitch

Cisco Nexus 1000V

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VMware Solutions Maximize Uptime

Storage

Site

Interconnect

Server

Prevent Planned Downtime Minimize Unplanned Downtime

Network Redundancy

Storage vMotion

vMotion + DRS Maintenance Mode

NIC & HBA Teaming

Consolidated Backup + backup software, Data

Recovery

HA, Fault Tolerance

Site Recovery Manager

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VMware Fault Tolerance

Single identical VMs running in lockstep on separate hosts

Zero downtime, zero data loss

Failover for all virtual machines in case of hardware failures

No complex clustering or specialized hardware required

Single common mechanism for all applications and OS-es

VMware vSphere™

OSAPP

OSAPP

OSAPP

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Protection Engine

VMware vSphere™

VMware VMsafe

• API that enables protection of VMs by inspection of virtual components in conjunction with hypervisor

• Isolation of protection engine from malware

• Broad ranging coverage of virtual machine CPU, memory, storage and networkApplication

Operating System

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VMware vShield Zones

Self-learning, self-configuring firewall ServiceVMotion and network-configuration aware trust zones

Dynamic firewall policy using application protocol awarenessDynamic security capacity using infrastructure vServicesSecurity policies auto-adapt to network reconfiguration or upgrades

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

OSAPP

VMware vSphere™

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VMware vCenter – Virtual Infrastructure Management

Hardware

vSphere

SLA Driven Management

Model

Availability

99.99%

Security

High

Performance

.2 Milliseconds

VMwarevCenterFamily

Infrastructure Management

Self Service Management

Self Service Portal Service Catalogue Billing/Chargeback

Provisioning Configuration Capacity Operations Performance Availability

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Choice of End-to-End Integrated Management

Physical-Only Environments/Non-x86/Non-VMware

Non-Virtual Management Tools

Enterprise System Management

Non-Virtualized

vCenter

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vCenter Host Profile: Make the Giant Computer Easy to Extend/Scale

Cluster

Reference Host

– Simplified setup and change management for ESX hosts

– Easy detection of non-compliance with standard configurations

– Automated remediation

52

Central & actionable Patch compliance dashboard

vCenter Update Manager

53

vCenter Server – Linked Mode

Standard VI Client can access inventory

across multiple vCenters

View and search across combined

inventory of a group of VC

Servers Shared roles and license configurations

vCenter Linked Mode

Replicated licenses & roles

ESXi ESX ESX ESXi ESXi ESXi ESX

vCenter Server

vCenter Server

vCenter ServervCenter

ServervCenter Server

vCenter Server

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Automation with vCenter Orchestrator

• Workflow engine for orchestrating virtualization

• Automate manual, repeatable steps by

drag and drop interface without scripting

• Centralize workflow management for all

processes associated with the environment

• Administer and control large environments

easily• Provide custom

workflows for complex environments

vCenter Orchestrator

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vCenter Server Heartbeat

vCenter ServerHardware Failures

ApplicationFailures

OSFailures

NetworkFailures

vCenter Server Heartbeat

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NIC Teaming, Multipathing

VMware Fault Tolerance,

High Availability,DRS Maintenance Mode,

VMotion

Storage VMotion

Site Recovery Manager

Component Server Storage Data Site

VMware Data Recovery, VMware Ready Data Protection

solutions from third-party partners

Protection against hardware failuresPlanned maintenance with zero downtimeProtection against unplanned downtime and disasters

VMFS

VMFS

VMware Offers Protection At Every Level

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Key Features of Virtualization for Disaster Recovery

Encapsulation• All information about a system is stored as data on disk

• Entire systems can be protected with data protection tools

Hardware-Independence• Reliably recover a virtual machine to any hardware

• Enable waterfalling of equipment to recovery site

Resource Pooling• Transparently share and allocate hardware resources

• Automatic resource optimization

Partitioning and Consolidation• Reduced hardware requirements at production and DR site

• Can use higher consolidation ratios at DR site

58

VMware vCenter Site Recovery Manager

• Simplifies and automates disaster recovery workflows: Setup, testing, failover

• Turns manual recovery runbooks into automated recovery plans

• Provides central management of recovery plans from the VMware vSphere Client

Works with VMware vSphere to make disaster recovery rapid,

reliable, manageable, affordable

Site Recovery Manager leverages VMware vSphere to deliver advanced disaster recovery management and automation

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Deployment Topologies

Standard Deployment:1:1 mapping between each protected site and its recovery site

Shared Recovery Sites:Multiple sites can be protected by a single, shared recovery siteLeverage for remote office/branch office topologies

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VMware vCenter Capacity IQ

• Simple at-a-glance view into current and future capacity states• Integrated into VMware vCenter• User-tunable global settings

61

VMware vCenter ChargeBack

■ Simplify the process of adding costs for VM’s in a consistent way

■ Combines a combination of multiple rates and fixed costs into a single template

■ Create any number of cost templates to address different VM costing plans

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vCenter AppSpeed

OS App

IT Service

55Users

2Servers

1Database

75Users

4Servers

Discover

Quality of ServiceQuality of Service

Monitor

Provision 2 more servers

Remediate

App App

OS OS OS

Monitor application performance from end-user perspectiveCollect and correlate across tiers and in VIAutomated SLA management

Enables proactive detection of end user performance issuesIntegration with VI enables root cause and remediation

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VMware View & ThinApp – Desktops as a Managed Service

End user experience

Mobility

MigrationSeamless move to Windows 7

Follow me desktop

Best experience with PCoIP display protocol

vSphere

View / ThinApp

Corporate Call Center Remote

Cloud: Flexible, efficient, scalable

Business Continuity / Disaster RecoveryHigh availability at low cost, recover quickly, meet SLAs

Application VirtualizationVirtualize, centralize, and

stream applications

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Enterprise

vCenter :Policy-based Management & Automation

VMware Cloud Infrastructure & Services

vSphere:Platform for Cloud

Infrastructure

View :Desktop Computing

via Cloud

SpringSource: Programming Model for the Cloud

Redwood: Common Service Model for Infrastructure Clouds

vCloudPartners

ProprietaryClouds

Private Cloud VMware Virtualized Public Cloud Public Cloud

Core IT Services via Virtual Appliances Zimbra File/Print

Directory

IaaS

PaaS

SaaS

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Only VMware …

is the world’s most trusted virtualization platform

virtualizes the entire fabric of the datacenter and a service provider, delivering ultimate flexibility

paves the path to cloud computing, with a common platform from desktop thru the datacenter and to external clouds

brings the broadest set of cloud service providers, ecosystem partners, extending the value of your investment

© 2010 VMware Inc. All rights reserved

Nicola GalanteNicola Galantengalante@vmware.comngalante@vmware.com

Questions & Answeres