Emerging Media & It's Impact on Marketing

Post on 12-May-2015

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This is the 13th lecture of my Interactive Global & Regional Marketing course. The lecture covers emerging medias like location and proximity based marketing, augmented reality, advergaming and branded entertainment.

Transcript of Emerging Media & It's Impact on Marketing

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EmergingMedia&It’sImpactonMarketing

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Digitalisnotabouttechnology.It’saboutHumanBehaviorandtechnologies’seamlessintegrationintoourdailylife.

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Today,allbrandssufferfromGMOOT

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‘Get Me One Of Those’

…a phenomenon that helps explain why there are so many

lousy viral videos and new-media initiatives out there.

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They're not the end result of a real strategy, but are done for the

sake of doing something because . . . well, because

everyone else is.

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WhatIsEmergingMedia?

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EmergingMedia–RulesoftheRoad  Authenticity

– Grassrootsstartcreatedvaluefor“real”– Peoplewanttohearavoice– Communicationisconversational,notcanned– Whatyouareforlunchdoesmatter

  Transparency– Don’tthink“clingwrap”– Communitymemberswanttoknowwhoistalking– Openlycommunicate&solveproblems– Youdon’thavetoshoweverything

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EmergingMedia–RulesoftheRoad  Reciprocity

– Tradingcomments– Followingback– Forwardinginformationonbysharing

  UserGeneratedContent– Hasgreatervaluethancorporate– Hasauthenticity&transparencybuiltin– Hasalteredexpectationsfortheonlineeconomy

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EmergingMedia–RulesoftheRoad  GivingCredit

– Alwayscreditother’scontent– Linktoothersitesinblogposts– Createacorporateblogrolltoacknowledgeregularcontentcreators

  Listening– Taketimetofollowandobserve– Evaluatecommunicationoveraperiodoftime– Usetoolsforlistening&monitoring

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WhatWeAreUsedTo

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WhatWeShouldBeDoing

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WhyItMatters

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Mobilityandnewplatforms

Localization

ContentisfragmentedEverythingissocial

Newbusinessmodels

FiveThingsDrivingDigitalMedia

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“Marketingshouldn’tbeaboutsendingeverybodytoapoint…itshouldbeaboutpeopleandtheinteractionsbetweenpeople.”

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ALessonInEvolution

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NetworkstoCreate&Share

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EvolutionofConsumers

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Consumerbeforeemergingmedia

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Andnow…

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ConsumersUsedtoWatch

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NowTheyCreate

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NowTheyControl

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TheyDefineBrands

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TheyHaveInstantInformation

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EvolutionofMedia

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TheyMadeIt–YouConsumedIt

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Nowweallhaveon‐demandaccesstoeverything.

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AndThenThere’s….UserGeneratedContent

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EvolutionofBrands

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Not anymore

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Createutilities

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EvolutionofCreativity

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Brandsarelookingfornewsourcesofcreativecontent

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“People will not interface with flat digital spaces as they are

designed today … fluid, touch and three dimensional design will be embedded into people’s lives

everywhere.”

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TheAppMarket

300,000+apps 30,000+apps

AsSmartPhones,Android,iPhoneandWindowsPhonescontinuetogrowinthemarket,thenumberofavailableappswillcontinuetoincreaseforallouron‐the‐goneeds

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GamingConsoles

52.1million 85.3million48.1million

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Sohowisemergingmediabeingusedtoday?

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Proximity Marketing

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LBS‐Gowalla  450,000users(“passportholders”)

  “Keepupwithyourfriends,sharetheplacesyougo,anddiscovertheextraordinaryintheworldaroundyou.”

  Marketingopportunities:

  CuratedTrips

  BrandedPins&Items

  CaseStudy:TOMSShoes/AT&T

  Celebrate1‐millionthshoeforneedy

  Prizesforcheckins,virtualshoes

  Notablebrands:Chevrolet,NBA,CNN,USAToday,Levi’s,NationalGeographic

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LBS‐SCVNGR  User-base stats not public yet

  “Go places. Do challenges. Earn points!”

  Marketing opportunities:

  Custom Challenges, Treks, Badges

  Rewards for completing Challenges

  Case Study: Eat Pray Love

  Custom trek with challenges

  Eat Pray Love badges

  Notable brands: New England Patriots, Journeys, National Geographic, Resident Evil, Tesla, Harvard University, MetLife

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LBS‐Color Colorisanewsmartphoneapplicationthatallowsyoutobevirtuallyall‐seeing

 CombinesauniqueeverythingispublictoeveryoneprivacypolicyusingTwitterandFacebookprofilesconnectedtoourphones

 Colorfollowstheuserswherevertheygowiththeirphones,connectingthemtootherColorusersbasedonproximity(location)

 Howdoesitwork–imagineyourselfataweddingwhereeveryoneistakingpicturesandvideowiththeirphonespostingthemtoColor

 Allthepictureswillbeimmediatelysharedwithallthesurroundingphones–aswellasanyotherpicturessharedwiththeapp

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LBS‐Whrrl 300,000users “Checkin,UnlockSocieties,UnleashyourFootstream”

 MarektingOpportunities–  CustomSocieties–  SocietyRewards

 NotableBrands–  RedBull–  CaesarsPalace–  CirquedeSoleil–  JiveRecords

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LBS–LooptStar 4MillionUsersacrossallLooptPlatforms

 MarketingOpportunities–  Customreal‐worldrewards–  Coupons,e‐mailcodes,displayed

codesforcashiers CaseStudy–VirginAmerica

–  2‐for‐1tacosandticketstoMexico

–  5thhighestsalesdayinVirginAmericahistory

 NotableBrands–  Gap–  BurgerKing

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LBS‐BrightKite 5.5MillionUsers Thesimplewaytokeepupwithfriends

&places MarketingOpportunities

–  Highlytargetedmediaplacement–  Loyaltyprograms

 CaseStudy–Starbucks–  Location&CompetitorTargeting–  Badges,CouponsandHappy

Hours NotableBrands

–  McDonald’s–  DentyneGum–  BestBuy–  P&G–  CBSTelevision

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StarbucksandBrightKite

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48 full-time moderators

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AugmentedReality

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WhatisAdverGaming?

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Thepracticeofusingcustombrandedorsponsoredvideogamestoadvertiseaproduct,

service,organizationorviewpoint.

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Mostvisitedaspectofbrandwebsitesandbecomingan

integratedpartofbrandmediaplanninginanincreasinglyfractured

mediaenvironment.

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Associatingabrandwiththefunofgamingisknowntoliftbrand

metricssuchasbrandawareness,messageassociationandpurchase

intent

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Consumersaremorelikelytoremembernotjustthebrandorproductitself,buttoassociatespecificbrandattributeswithit

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Viraladvergames

GettheGlasswasacampaignfor“GotMilk”thatgeneratedover4millionvisitorsspendingandaverageof9minutes/visit.

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Viraladvergames

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Viraladvergames

TeamGeistwasanAdidascampaignthathadover500,000visitsinthefirstthreeweeksonthecampaign

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Viraladvergames

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Socialadvergames

JeTueUnAmiwasacampaigntohireassassinstokillyourFacebookfriends.

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Socialadvergames 221Bwasbuiltaroundthelaunchofthe“SherlockHolmes”movietojoinyourFacebookfriendshelpSherlockHolmessolvehiscase.

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Q&A‐Aardvark

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Q&A‐Quora

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QRCodes 2DBarcodesoneverything HowIsItUsed?

–  DistributeURLs,TextandPhoneNumbers

–  NewHyperlinks–  Coupons

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BrandedEntertainment

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IKEA‐EasytoAssemble

  OnlinewebseriescreatedbyIlleanaDouglasandfinancedbyIKEA

  Scored1.5millionviewspermonthinitssecondseason  Brandfinancedprojectsarefindingmajorviewershiponline

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BeganasbrandedwebseriesfinancedbySuaveShampoo,SprintandMSN

Aftergettingbigviewership,theserieswasboughtbyABCforaTVversion.

Forthefirsttime,abrandbecamealicensorofintellectualpropertytoabroadcaster.ABCpaidthebrandstousetheirbrandedcontent.

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