Post on 16-Nov-2021
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questions
Voting Test – SlidoWhat’s your favourite sandwich?
• Ham and mustard
• Cheese & pickle
• Tuna & sweetcorn
• Other
6
Agenda09:30 – 10:00 Coffee and registration
10:00 – 10:05 Housekeeping and agenda
10:05 – 10:10 Welcome and opening remarks
10:10 – 10:15 Recap from last workshop
10:15 – 10:45 Service Development Plan (ICE) 2018/19 - Initiatives completed and underway
10:45 – 11:15 Operational Activity overview Stats
11:15 – 11:30 Service Development Planning - 2019/20
11:30 – 11:45 Coffee and comfort break
11:45 – 12:10 Service Development Plan Initiatives Prioritisation
12:10 – 12:50 Presentation on Electric Vehicles / Q&A
12:50 – 13:00 Closing Remarks and Feedback
13.00 – 13:30 Lunch and networking
Recap: 12 Sept 2018 Workshop
You said / asked We did
You asked us to open up the SSSS tool to enable IDNO connections
We’d like to include this in our 2019/20 Service Development plan
You asked for improved functionality to assist searching on the G81 Technical Specification Library using key words and improved filtering
We included this and will demonstrate this later this morning
You asked us to allow the IDNOs to undertake the Bilateral Technical Statement (BTS) themselves as other DNO licences allow IDNOs to do this
We’d like to include this in our 2019/20 Service Development plan
7
Customer Satisfaction Engagement Score 93%
9
Service Development Overview & 2018/19 initiatives
• Connections Engagement (ICE) Quarter 3 update Published on our website HERE
• Provides an update on delivery of the initiatives agreed in April 2018 inclusive of the initiatives added in October as a result of feedback.
• We’ve completed 7 of the 2018/19 initiatives and due to complete 3 more
• See next slides
1010
Review the implementation of Connections Offer Expenses (upfront A&D) with customers and publish findings
October 2018
4.18Initiatives Complete
Review and re-issue templateletter to assist ICPs in explainingCiC to landowners
May 2018
12.18
Optimise CiC section of website
December 2018See slide 13
In addition to existing forums, continue to provide interim workshops focussed on specific topics according to stakeholder demandJune 2018 See slide 12
Complete
13.18 16.18Complete
1111
Provide workshops on specific areas of EHV design to help improve quality of design submissions
September 2018
23.18Initiatives Complete
Extend scope of 'small service self service' to include working on the interconnected network
June 2018
24.18
Enhance access to network drawings for ICPs via NetmapWebview
June 2018
Complete
29.18Complete
Subject Specific workshops held last year
12
• Registered: 19 • Attended: 9
• Customer satisfaction Score: 99%
• Metered Disconnections• Workshop held 11 Sept
• Registered: 10 • Attended: 5
• EHV Design & Commissioning• Workshop held 18 Jun
• Customer satisfaction Score:98%
• Consents Workshop• Workshop held 13 Nov
• Registered: 16 • Attended: 9
• Customer satisfaction Score:97%
14
Provide ease of access to important business information
Provide automated updates to customers on changes to design standards on the G81 site3.18
Finalise business case,
requirements and initial design
approval
Launch project, Stakeholder feedback,
Collate and agree requirements
Build New G81
Website
Test Website (Internal & external
stakeholders)
Complete refinements &
prepare and finalise Go Live
communications
Go Live
TBC
Provide customers with more choice and flexibility over the services they receive
1616
Carry out a review of ICP part funded reinforcement activity including previous UKPN and other DNO pilots, to identify learning points and optimum way forward
25.18
Enhanced Service Provision
1717
For 11kV/33kV schemes, Assess opportunities to extend thecurrent scope of contestability. Scenarios may include:1: Upgrade and Relocation of existing 11kV sub-stations,where the transformer is cost apportioned 2: Disconnection of 11kV IDNO sub-stations
38.18
1919
Current CiC Initiatives
• Self Determination of POC• Design Self Approval• Self Certification of contestable works• Self Connect• Small Service Self Service offering
2020
Current Challenges• Self Determination of POC for standard HV and LV jobs• Current Progress - slow
2121
Current Challenges• Self Determination of POC using small service self service option• Current progress - good
2222
Current Challenges• Self Design Approval• Current progress - good
29
174
14816
29
212
Self Approval of Designs by ICPDec 17 - Dec 18
ICP1ICP2ICP3ICP4ICP5ICP6
2323
Current Challenges• Self Inspection of contestable works• Current progress – slow
• LV trial completed during 2018 with one ICP (20 jobs self inspected by the ICP)
• HV trial to be started this year• Roll out to more interested ICP’s during 2019
2424
Current Challenges• Self Connect• Current progress – good
Dec 17 – Dec 18LV 317HV 178
Total 495
26
Opportunities……Extend use of Small Service Self Service Offering (4S)
9
• Originally developed for small services to open up the small low voltage connections market
• Modified to accommodate EV charging points to speed up and simplify the process
• Potential to extend the scope to cover digital signs and other metered street furniture
28
Opportunities……Reduce time to quote
9
• Improve response times particularly for standard LV and HV projects
• Reduce the impact of requote and revalidation requests
29
This years plan…….
11
In Summary……
• Consolidate existing CiC intiatives
• Extend the use of the small service self service offering
• Reduce time to quote
32
Proposed Strategic Areas:
• Electric vehicles• Storage
Transition to a low carbon economy
Changing energy world• Transition to DSO• Flexibility• Charging• Open Networks
1
3
Maintaining our focus on customer service• Pre-application support• Lead times• Access to information• Identifying / working with new
stakeholder groups e.g. telecoms
2
33
Proposed Strategic Areas:
• Electric vehicles• Storage
Transition to a low carbon economy
Changing energy world• Transition to DSO• Flexibility• Charging• Open Networks
1
3
Maintaining our focus on customer service• Pre-application support• Lead times• Access to information• Identifying / working with new
stakeholder groups e.g. telecoms
2
34
Service Development Work plan 2019/20 Planning
• Planning for ICE 2019/20 is underway• We will look at each initiative in turn and discuss what action we
propose taking• Later, we’ll ask you to vote according to how important each one is to
your company to gain an overall rank for each of these potential plan items
How we identified the 2019/20 CIC proposals• During a breakout session at the 11 September CiC workshop we asked attendees:
1.What aspects of the Connections process or working with UK Power Networks they found frustrating and
2.Where they would like us to focus our efforts for service improvement in 2019/2020
• We reviewed the views and feedback captured via the CiC CoP 2017 telephone interviews conducted in November 2017
• We held the CiC Scrutiny Panel meeting on 18 Jan
• The following slide summarise the initiatives we’ve
gathered so far:
35
36
Maintaining our focus on customer service2Proposed Initiative:
• Widen the Small Services Self Service tool/scope to enable IDNO connections
• Allow IDNOs to undertake the bi-lateral technical statement themselves
• Assess the feasibility to extend the scope of ECS 02 0067 to permit service transfers on LV SWA Cables
• Continue to arrange subject specific workshops in accordance with stakeholder feedback
• Review proposal for containerised substations
• Review the charging process for Operational Locks
38
BREAKOUT SESSION
• 2018/19 Looking Back • What worked well?• What are UK Power Networks doing to facilitate
competition?
• 2019/20 Looking Ahead• What else should we focus on?
• Subject Specific Workshops• We periodically arrange subject specific workshops, what
subjects would you like us to cover?
39
Maintaining our focus on customer service2Proposed Initiative:
• Widen the Small Services Self Service tool/scope to enable IDNO connections
• Allow IDNOs to undertake the bi-lateral technical statement themselves
• Assess the feasibility to extend the scope of ECS 02 0067 to permit service transfers on LV SWA Cables
• Continue to arrange subject specific workshops in accordance with stakeholder feedback
• Review proposal for containerised substations
• Review the charging process for Operational Locks
Votes & Asking Questions
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questions
41
Voting
41
• You’ve seen the proposed initiatives we’re planning to include
• Using your mobile phone, you will be asked to vote on which 3 are more important to you/your company
• We will aggregate the results to show you how you’ve collectively ranked our proposals in real time.
42
Incentive on Connections Engagement (ICE)
42
Finalise / complete remaining initiatives
Gather evidence and customer feedback for inclusion in the ‘Looking Back Report’
Submit ‘Looking Back Report’, May 2019
Ofgem Consultation June 2019
Refine 2019/20 Work plan
Publish 2019/20 Work plan
2018/19 Next Steps 2019/20 Next Steps
44
Setting the scene
44
• We learnt a lot from the rapid evolution of the solar market and want to remain on the front foot supporting the uptake of electric vehicles
• Our aim is to make the connections process as straightforward and consistent as possible
• We introduced a notification/application process for the connection of EVs at existing domestic premises
• We encourage all installers to talk to us and use the notification/application process
Knowing where EVs are connected helps us plan a more efficient and reliable network
Making an application for connectionDestination location description
ENA application form for where an electricity connection already exists
DNO application form for where a new connection is required
TYPICAL USAGE
45
Findings from our review
46
• Our data shows us that there are more installations than notifications
• There is a lot of information already available to help installers but the market is evolving and we need to reflect this in our guidance
• Installers tell us they need more clarity on when and how to involve their local DNO
• We need to support customers installing chargers at workplaces and destinations
There are more than 1200 installers now registered with OLEV
47
Our conclusions from the review
47
• Process should be extended to all domestic and business installations that meet the criteria
• We need to provide more explicit guidance for installers on the assessment of sites for EV installation
• We should extend the notification process to other low carbon technologies that can be connected in a similar way
We envisage a single application process for domestic & business customers supported by up to date and relevant
guidance
Changes made at national level
48
• New form and new process
• Developed a process to allow a wider range of installations to be notified. Application only when necessary
• Developed more detailed guidance to help installers understand when and how to get support from their DNO
• Extended the notification process to heat pumps
• http://www.energynetworks.org/electricity/futures/electric-vehicles-and-heat-pumps.html
We have trained our staff on the revised process to better help installers if they need DNO support
49
1
2
3
4
Process detail – adequacy of supply check
49
KEY QUESTIONS 1. Uncertain DNO rating 2. Is there a safety concern?3. Any other issues?4. Is it a looped service? 5. Is it unmetered supply?6. Does MD exceed known rating?
7. Does MD exceed 13.8kVA?
123
567
4
5
6
7IET COP advises that Diversity Factor (DF) used to calculate the ADMD* when installing an EVCP should be 1 ( no diversity allowed)
A working example
50
Dave is picking up his new EV shortly and has contacted a local installer to supply him with a charge point asap. Dave has no idea whether his electricity
supply is adequate.
Received call –
asked for photosIn
stal
ler
DN
O
1990s -presentModern cut-outAssume 60amps
These will be the majority.
1930s – 1960sMetal clad cut-outAssume 30amps
Photos assessed
Load assessed
DNO advice
required on fuse
upgrade?
DNO phone
assess.
• Can we get access to the main fuse?
• Is their parking nearby?
• Does the customer need more than 80amps? (25mm tails needed)
• Is the cut-out metal or plastic?
More than 70% of fuse upgrades can be completed on the first visit
Install & notify DNO
No
Yes
DCP 205 – DNOs will fully fund reinforcement if certain criteria met
51
SMART and V2G
51
• From 1st July all new chargers must be SMART enabled to be eligible for Govt. grant
• The new form and process is only applicable to charging of EVs (import only)
• Vehicle-2-Grid (V2G) installations need to be connected using the new G98 and G99 forms (formerly G83 and G59)
• G98 and G99 cover storage, which includes import and export
EV innovation projects
52 19
Project Scope
Electric Nation WPD Development of a network assessment tool, EV monitoring algorithm and a smart charger test system to enable selection of suitable smart chargers and develop and test the PIV/V2G demand control services.
Recharge the Future
UKPN Modelling the growth and profiles of on street, work, residential and commercial chargers connected directly and indirectly to the LV, HV & EHV distribution networks
SHIFT UKPN Engaging with the market, and mobilising trials, to explore how market designs will work in reality, as well as deploying the smart solutions required on a network level to enable smart charging
LV Engine SPEN Intelligent secondary transformers. live network trial of Solid State Transformers (SSTs) as a direct replacement to conventional plant. The project will make an LV DC supply available to customers.
Improving Demand Forecasting
NPg To develop a LCT uptake forecasting tool that is easily updated (using automation algorithms where possible) with the latest uptake drivers (e.g. technology costs, policy incentives, consumer perceptions, hassle factors and other social and economic drivers)
V2G NPg An assessment of the network impact of V2G. The project will assess and quantify this impact and make any recommendations to mitigate, or otherwise, resulting from the widespread use of this technology
SmartEV SSEN Specification of consultation on an “Interim Solution” utilising smart charging to provide secondary smart charging in conjunction and as a backstop for Market based smart charging and other solutions.
54
Typical residential load profile – smart charging introduced
54
Evening peakSmart charging is a solution to shave the peaks introduced by EV charging
Enabling the market – Providing visibility
• Publish heat maps showing areas of potential flexibility needs across our networks
• Enable all DER, both existing and new, to register on a flexibility platform
• Enable all interested DER to enter into framework contracts with UK Power Networks
55 39
The remit of Ofgem and government
Opportunities for consumers and markets: The rollout of EVs could
provide consumers with more opportunities to engage with the retail
market in non-traditional ways.
The impact on the electricity systems and networks: the growth of EVs could significantly increase the amount of
generation and network capacity required on different parts of the electricity network. EVs
could also be a new source of flexibility.
OLEVBEIS
(Economic Regulator)
Ensure the energy infrastructure (egcost or time for reinforcement) doesn’t become an unnecessary/unreasonable
barrier to the rollout of EV infrastructure.
Charging infrastructure should be locatable, affordable, efficient and reliable
- which relies on having an affordable efficient and reliable electricity network.
Smart charging and flexibility should be utilised to bring costs down for
everybody.
Targeted support for infrastructure
Electric Vehicle HomechargeScheme (EVHS)
On-street Residential (OSR)
Workplace Charging Scheme (WCS)
Highways England
Cities and local areas
£ 500 towards a home chargepoint
£ 500 per workplace socket
£ 7,500 per chargepoint for local authorities
£ 15m Rapid chargepoint every 20 miles on the English strategic road network
£ 60m Funding for eight pathfinder cities in UK; and taxi chargepoints
58
Next steps
58
• Our new application forms and guidance documents are be available on ENA website
• We will make sure that the guidance is distributed to all Installers through OLEV
• We will introduce a database for EV Charge Points (particularly DC units) at a later date
• We will create an ENA web-app, whereby installers can digitally submit the required information, rather than the manual forms
• We are considering how to include Vehicle-2-Grid and unmetered supplies in the process going forward.
59
Beyond today
59
• We will continue to seek feedback on our processes to make sure they are fit for purpose to encourage as many notifications as possible
• Get involved when we develop the web-app
• We are looking for your support to ensure your customers understand how and why installations must comply with industry standards.