Post on 03-Feb-2016
description
Electronic CommerceDSE 4150
Set #1
Electronic Commerce
• ee-Commerce• ee-Business• On-line Business• Internet Commerce• Web-Based Commerce• Internet Enterprise• ee-Enterprise
Introduction to Electronic Commerce
Communications PerspectiveElectronic commerce is the Electronic commerce is the directdirect delivery of delivery of information, the direct and/or indirect delivery of information, the direct and/or indirect delivery of products/services via telephone lines, computer products/services via telephone lines, computer networks, and/or any other meansnetworks, and/or any other means
Introduction to Electronic Commerce
Business process PerspectiveElectronic commerce is the application of Electronic commerce is the application of information technology toward the automation of information technology toward the automation of business transactions, workflows and other business transactions, workflows and other activities (e.g., procurement)activities (e.g., procurement)
Introduction to Electronic Commerce
service PerspectiveElectronic commerce is a tool that addresses the Electronic commerce is a tool that addresses the desire of firms, consumers, and management to desire of firms, consumers, and management to cut service costs while improving the quality of cut service costs while improving the quality of goodsgoods and increasing the speed of service and increasing the speed of service deliverydelivery
Introduction to Electronic Commerce
online PerspectiveElectronic commerce provides the capability of Electronic commerce provides the capability of buying and selling products/goods and buying and selling products/goods and information on the Internet and other online information on the Internet and other online servicesservices
Introduction to Electronic Commerce
global PerspectiveElectronic commerce provides the opportunity Electronic commerce provides the opportunity for businesses and individuals to experience for businesses and individuals to experience with business locally, regionally and globally at with business locally, regionally and globally at the same timethe same time
Electronic CommerceElectronic CommerceThere are countless websites that will tell you
how popular E-commerce is becoming. How you can make a million from the Internet without getting out of bed and how everyone soon will be ordering everything via a modem. Don't fall for it. Two important points to remember:
1. E-commerce is essentially buying things with your credit card over a phone line.
2. Buying things with your credit card over a phone line is not a new concept.
(quote from www.startitnow.com: 13-Jan-2000)
TraditionalBusinesss
(t-Business)
ElectronicBusinesss
(e-Business)Transforms
(downloaded on 13-Jan-2000 from site www.parknshop.com)
Click Click + Brick
Nothing Click Brick Brick + Click
Brick ClickClick
• Peanuts• Garfield• Batman• Superman
Doing Business is Simple
BackOffice
FrontOffice
Now & Then
Travel toStore
BrowseAround
Buy a book
SelectType ofBook
BrowseThrough
Pay withCash
Travel Back toHome
A transaction is completed
Consumer:• needs• money• time• transportation
Company:• store space and …• sales personnel• goods• cashier
e-Shopping• Purchase of goods, e.g., books, clothes,
furniture, …
VisitStore Browse Select Negotiate Payment
LeaveStore
www.gap.comwww.drugstore.comwww.e-insure.com
www.sino-medicine.comwww.insuremarket.com
Traditional Shopping
Consumer ModelPurchase of Goods
StoreFront Office
StoreBack Office
•Accounting (clearing of checks)•Inventory Control (goods distribution)•Human Resources (sales personnel)
e-Shopping
e-Consumer ModelPurchase of Goods
e-StoreWebSite
Store??Back Office
•Accounting (clearing of checks)•Inventory Control (goods distribution)•Human Resources (sales personnel)
e-Shopping
e-Consumer ModelPurchase of Goods
e-StoreWebSite
Companye-Office
•Accounting (e-Cash)•Inventory Control (SCM)•Human Resources (on-line personnel)
e-Business
e-Customer ModelPurchase of Goods
e-StoreWebSite
Companye-Office
•Accounting (e-Cash)•Inventory Control (SCM)•Human Resources (on-line personnel)
ee-Commerce-Commerce
ee-Business-Business
Dot Com• It is not just e-shopping, it is the . in every com
that you can imaginewww.jobasia.comwww.cruise.comwww.euniversity.com
Too many to list and it is for you to explore..Too many to list and it is for you to explore..
To do over the weekend..• You will be creating your own personal web page soon• Sketch on a piece of paper the layout of your web page• If I can find some volunteers, then you can have a
picture of yourself on that page• We will learn some basic HTML and some Webpage
design software in the lab hours next Friday• Think about if you are given enough money to start a
Web company, what would it be? Your personal web page will be part of that company web site as information about the CEO, Chairman, CIO, …