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ALL ABOUT EMOTIONAL INTELLIGENCE

Dr.Nayana SMD scholarAyurvedaAyurveda collegeKottakkal

Sivaraj pMA,Dip.Counselling

SECTION 1UNDERSTANDING EMOTIONAL INTELLIGENCE

DEFINITIONThe term emotional intelligence was officially

coined in 1990 by Salovey and Mayer

Emotional Intelligence/Quotient is “the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships. Emotional intelligence describes abilities distinct from, but complementary to, academic intelligence.”

- Daniel Goleman (1998)

What is Emotional Intelligence?Emotional intelligence is not about being

nice all the time. It is about being honest.

Emotional intelligence is not about being “touchy-feely.”

It is about being aware of your feelings, and those of others.Emotional intelligence is not about being emotional.

It is about being smart with your emotions.

IQ VS EQ

•IQ and emotional intelligence attempt to measure different forms of human intelligence• these measures make up an individual’s psyche.

IQ has no connection with how people understand and deal with their emotions and the emotions of others (EI). Some people have high IQs and low emotional intelligence and vice versa, while some people score highly on both and some do not.

CORRELATION BETWEEN IQ AND EI SCORES.

IQ helps you to be successful to the extent of 20 percent only in life.

The rest of 80 percent success depends on your EQ.

20% IQ

Elements of Emotional Intelligence

1. Self-awareness

o recognize your own emotions o how they affect your thoughts and behavior.o know your strengths and weaknesses, and have self-confidence

TWO dimensions of emotions:

Physiological side:

‘Emotion’ is a complex state of human mind, involving bodily changes of widespread character such as breathing, pounding heart, flushed face, sweating palms, pulse rate, gland secretions, etc. Psychological side

a state of excitement or perturbation marked by strong feelings.

2. Self management

•The capacity to soothe oneself, to shake off rampant anxiety, gloom, despair, or irritability.

•To control impulsive feelings and behaviors.

• To manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances

3. Social Awareness

•understand the emotions, needs, and concerns of other people• pick up on emotional cues, feel comfortable socially•recognize the power dynamics in a group,•empathy, understanding others and taking an active interest in their concerns

4.Relationship management

To develop and maintain good relationships To communicate clearly To inspire and influence others To work well in a team conflict management - resolving disagreements building bonds- building and maintaining

relationships with others

Emotional Intelligence - Presentation video.mp4

CHARACTERISTICS OF EQ

7 QUALITIES OF PEOPLE WITH HIGH EQ

1. They’re self-aware. know what they’re good at and what they still have

to learn - weaknesses 2. They’re change agents. aren’t afraid of change. Changes are essential part of life. 3. They’re empathetic.

4. They’re not perfectionists.

While extremely motivated, they know that perfection is impossible.

roll with the blows and learn from mistakes.

5. They’re balanced.

Maintain a healthy professional-personal balance in their lives.

Eat Well, get plenty of sleep and have interests outside work.

6. They’re curious. explore the possibilities don’t judge ask questions and are open to new solutions. 7. They’re grateful. don’t see the world as “glass half-empty” as a

lot of people do. feel good about their lives don’t let critics or toxic people affect that. 

BENEFITS OF EMOTIONAL INTELLIGENCE

Personal Benefits of EQ• Greater career success

• Stronger personal relationships

• Increased optimism and confidence

• Better health

Professional Benefits of EQ

• Effective leadership skills

• Improved communication

• Less workplace conflict

• Better problem solving skills

• Increased likelihood of promotion

SCOPE OF DEVELOPING EQ Communication between your emotional and

rational “brains” is the physical source of emotional intelligence

SCOPE OF DEVELOPING EQ

Plasticity

Train your brain by repeatedly practicing new emotionally intelligent behaviors

Brain builds the pathways needed to make them into habits.

SECTION 2

TIPS FOR IMPROVING EQ

Practicing Self-Regulation

• Accept responsibility for choosing your own emotional responses.

• Learn to “reframe” stressful situations into ones that are challenging.

• Be aware of, and learn to manage, your own emotional “triggers.”

SOMETIMES WHEN YOU ARE ANGRY WITH SOMEONE, IT HELPS TO SIT DOWN AND THINK ABOUT THE PROBLEM.

Practicing Self-Motivation

• Recognize that emotions affect your performance.

• Identify your “explanatory style.”• When a setback strikes, resist asking “what’s

wrong with me?” Instead, ask “what can I fix?”

• Work to achieve your “flow state,” being in the moment with work tasks.

MENTAL STEPS TO SELF-MOTIVATION

Keep positive friends

Read and listen well

Positive self-talk:

Life can be tough -get used to it

Keep a positive attitude

Take a break

Share with others

1 May 2023

EMOTIONAL INTELLIGENCE

TECHNIQUES IN DETAIL Part 1 Tapping your emotions

Part 2 Connecting With Other People

Part 3 Putting EQ to Practical Use

PART 1 TAPPING YOUR EMOTIONSSteps

1) Note your emotional reactions to events throughout the day

acknowledge how you feel about experiences effect on your mindset and the way you behave

practice of naming your emotions as sadness,

embarrassment, joy, contentment, or any other

number

Get in the habit of tapping into your emotions at

certain times every day

2)Pay attention to your body.

start listening physical manifestations of your emotions

Examples

Stress might feel like a knot in your stomach, tight

chest, or quick breathing.

Sadness might feel like waking up with slow, heavy

limbs.

Joy, pleasure or nervousness might feel like

butterflies in your stomach, a racing heart or

increased energy.

Tune into your gut responses to situations you face every day

3. Observe how your emotions and behavior are connected.

 Examples

Feeling embarrassed or insecure - withdraw from

conversation and disconnect.

Feeling angry might -raise your voice or angrily

stomp away.

Feeling overwhelmed -panic and lose track of what

you were doing, or cry.

4) Avoid judging your own emotions.

  Every emotion you have is a new piece of useful

information connected to something that's happening in

your world.

Example

if you feel bitterly envious, what is that emotion telling

you about your situation?

Fully experience positive emotions, too

5)Notice patterns in your emotional history.

 

When you have a strong emotion, ask yourself

when you last felt like this. What happened before,

during and after?

Observe how you handled a certain situation

before, and how you'd like to handle it next time.

6)Practice deciding how to behave. 

You can't help what emotions you feel, but you can

decide how you want to react to them

Decide to communicate your feelings instead of

repressing them, or get up and try again instead of

throwing in the towel.

Don’t turn to escapist habits.

PART 2CONNECTING WITH OTHER PEOPLE

1) Be open-minded and agreeable

When your mind is open through understanding it becomes easier to deal with conflicts in a calm and self-assured manner

Listening to debates on television or the radio.

When someone does not react emotionally the same way you would, consider why this is?

try to see it from their point of view.

2)Improve your empathy skills

•Empathy means being able to recognize how other

people are feeling, and share emotions with them

•Being a more active listener and really paying attention to what people are saying•By expressing empathy, you also create empathy in others

“If people will stop for a moment and put themselves in another person’s shoes…it will help them modify their own behavior. It will help them develop relationshipswith those people.”

Darryl Grigg, Ed.D.Co-Developer,

American Express Emotional Competence Program

3) Read people’s body language.

Pick up on people’s true feelings by observing their facial expressions and other body language.

Practice being more observant and picking up on the less obvious ways that people communicate their emotions.

4) See the effect you have on others

 Understanding other people's emotions is only half

the battle when it comes to EQ

You also need to understand the effect you're

having on other people

Do you tend to make people feel nervous,

cheerful or angry?

What happens to conversation when you walk in

the room?

change your attitude so that you have a better

emotional effect on people.

5)Practice being emotionally honest

Practice being more physically open with your emotions, so people can read you better.

Being "yourself" helps other people really get to know you, and they'll trust you 

understand that there’s a line control your emotions so as not to hurt others with

them

PART 3PUTTING EQ TO PRACTICAL USE

1) See where you have room for improvement.

2)Lower your stress level by raising your EQ.

Figure out what triggers your stress, and what

helps relieve it.

Make a list of effective forms of stress relief

hanging out with a friend or taking a walk ,a movie,

music, yoga and put it to good use.

Get help if you need it.

3)Be more light-hearted at home and at work

•Optimism results in emotional well being and greater opportunities

  Negativity encourages people to focus only on what can go wrong rather than building resilience.

Know how to use fun and humor

Use laughter to get through tough times.

EXAMPLES OF NEED OF EQ AND TIPS

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EI IN MEDICAL PROFESSION

 Higher EI- positively contribute to the doctor-patient relationship increased empathy teamwork and communication skills stress management organizational commitment leadership

RESEARCH WORKS The Expression of Emotion Through

Nonverbal Behavior in Medical Visits - Mechanisms and Outcomes

Debra L. Roter DrPH1, Richard M. Frankel PhD2, 

AYURVEDIC ASPECTS OF EQ Concept of dhaaraneeya vegaलोभ शोक भय क्रोध मान वेगान् विवधारयेत् नैल�ज्य ईर्ष्याया�वितरागाणाम् अभिभध्याश्च बुद्धि!मान् (Ca su 7/27) Sadvritta Achaara rasaayanam

CONCLUSION

Formula of happiness and success

o Importance in medical profession

o You can improve your EQ in a week's time if you will

for it to happen.

Be well, think positive and surround yourself with

the right people who will make you feel great and

special.

REFEERENCES1. Casper, Christine M. (2001). From Now on with Passion: A Guide to

Emotional Intelligence. California: Cypress House.

2. Goleman, Daniel. (1995). Emotional Intelligence: Why it Can Matter More than IQ. New York: Bantam Books.

3. Humphrey, R. H. (2002). The many faces of emotional leadership. Leadership Quarterly, 13, 493–504.

4. Walter V. Clarke Associates. (1996). Activity vector analysis: Some Applications to the Concept of Emotional Intelligence. Pittsburgh, PA: Walter V. Clarke Associates.

5. Weisinger, Hendrie. (1998). Emotional Intelligence at Work. California: Jossey - Bass.

THANK YOU