Driving a culture of continuous improvement to increase ......“Lean” systems in Supply...

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“Lean” systems in Supply Management:

Driving a culture

of continuous improvement

to increase performance - BA

Shawn Burkle, Purchasing Development Executive

Rolls-Royce North America

May 22, 2017

10:00 a.m.

Our Business

Direct IndirectGroups

~£5.0 bnSpend £2.0 bn

~750 People in over 12 countriesPeople

% of Product Cost that is Purchasing

Equates to 200,000 engines parts managed per annum.

*excludes MRO

75%

25%

Purchasing Cost

Non-Purchasing Cost

7%

68%

25%

Asia Pacific

Europe

Americas

Spend % byRegion

Purchasing

The importance of Purchasing to the business

• Do we know what “lean” means?

• Is “lean” only for our manufacturing

and assembly facilities?

• How many have a supply management

“lean” system?

10

Lean

11

Supplier Management - Production System

• (4) Focus Area’s

- Step One - Culture Transformation

- Step Two - Performance Management = SQCDP

- Step Three - Supplier Engagement Framework

- Step Four - Continuous Improvement Culture

Embedded by (16) minimal standards of the Production

System

Step One / ‘The Production System’

• It all starts with Culture

- Leadership

Step Two / Performance Management:Goal summarized in one “simple” question:

Did we win?

- Safety

- Quality

- Delivery

- Cost

- People

How do we know?

OBR

OBR

OBR

OBR

SPA

SPASPA

SPA

SABReCompliance

Risk Register

Step Three / ‘Supplier Engagement Framework’

OBR SPARisk

RegisterSABRe

Compliance

Step Three / ‘Supplier Engagement Framework’

Step Four / ‘Continuous Improvement Culture’

Summary / Is the Production System Working?

The aim of the Production System is to improve our business performance and customer satisfaction.

It uses Lean actions and Lean principles to focus on our teams on people, plants, planning and processes

7 Lean Principles16 Minimum Stds

6 Leadership actions

The Future of Suppler Management: Continuous Improvement (3) Year Goals

Coach The Production System to become ‘the way we work’

Increase PE improvement benefits as a percentage of revenue

-Engage all employees in delivering at least one improvement project per year

-Drive a higher rate of ‘active’ participation of accredited belts

-Grow our improvement footprint to meet the needs of the business-Ensure a healthy pipeline of belts

Key sustainment activities of Production System

Governance

▪ Strong and continuing governance

Programme management

▪ Rigorous planning

Coaching

▪ Management and leadership commitment (Go-look-sees)

▪ Functional engagement

Continuous improvement

▪ Functional engagement

▪ Communication and feedback system

▪ Communities of practice

23

Prod System- Footprint

127 Cells 46 SMTs145 Areas

S

Q

C

D

P

So What?Global Purchasing

SQCDP board and team meetings

resulted in better visual management

Completed Yellow Belt / LiFE activities

Sustained refocus on HPC

Increased focus on necessary work

(BCM, Risk Register, etc.)

Waste Reduction: 6,546 man-hours

saved

Standardized way of working enabling

better understanding

Enabled better discussions and

problem resolution as an SMT

Increased visibility of bottlenecks

Improved team working andengagement

Projects yielding £1M in positive MPV

QNs >90 days reduced to ZERO

Ensuring our people have appropriate PPE

for our suppliers

SABRe NCRs reducedfrom 5 to ZERO (90

days)

Overdue Work Q reduced

46 to 0 days

+ 4 stand-up desks to encourage better workplace health

VOC / QUESTIONS?

Y O U R F E E D B A C K I S I M P O R T A N T

Please take a few minutes to complete this brief

survey.

Survey link:

www.instituteforsupplymanagement.org/BA17

or Scan the QR code on your smartphone