Dr. Frederic Andres (NII, Japan) „Collective Intelligence-based Social Project Management“

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(Presentation at the VU IMI and LIKS AI section seminar, 8th November 2013) Abstract: Social Project Management is a novel enhancement approach to project management based on social network. Social Project Management is defined as the effort of designing and executing research project, problem-solving tasks collaboratively by levering social networking. It aims at: – Exploiting weak ties between researchers and implicit research know-how to improve activity execution and improving of knowledge sharing and collective intelligence. – Increasing transparency and participation to the decision procedures, so as to raise awareness of the research processes and acceptance of the outcomes. – Involving (informal) communities in research execution, thus assigning the execution to a broader set of performers or to find most appropriate contributor within a group. We will present how social project management combines social networking, collective intelligence, and problem solving to increase the effectiveness of best practices. Current work on Collective Intelligence will be presented for the applicability of universal knowledge sharing inside social project management.

Transcript of Dr. Frederic Andres (NII, Japan) „Collective Intelligence-based Social Project Management“

“ subject centric world ”

Collective Intelligence-based Social Project Management

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8/11/13

Outline

Background Collective Intelligence (CI) Concept Collective Intelligence Ecosystem CI-based social project management Conclusions and further steps

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Background

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Our Digital Life style Influencer

The internet is an integral part of his/her life. Online voice.

Communicator He/she just love talking and expressing him/herself

Knowledge-seeker He/she use the internet to gain knowledge, information and to educate

him/herself

Networker the internet is important for him/her to establish and maintain relationships.

Aspirers He/she is looking to create a personal space online.

Functional The internet is a functional tool but no social affiliation He/She is worried about data privacy and security.

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What is Collective Intelligence in one word ?

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How to define Collective Intelligence

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CI: How to understand a Universal Conversation

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Regional Interest for Collective Intelligence since 2004

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Google Insights - today

VU Institute of Mathematics & Informatics

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Sciences of Collective Intelligence

Scientific research on large-scale CI Coherent frameworks and methodologies for building

successful prototypes of complex CI systems

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Evolutionary Initiatives

National contest on Collective Intelligence National call for CI projects (e.g. cluster initiative)

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CI: Process of social innovations

Co- initiating

co-sensing

co-presencing

Co-creatingCo-evolving

CI Initiative beginning

Connecting to larger fields

Connecting to the future that wants to emerge Bringing it into reality

Embodying the new in everyday practices

and infrastructures

Deliberative democracyPeer-to-peer and open source

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Emergent technologies

Collaborative knowledge tool development & coordination

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Degree of participationVU Institute of Mathematics & Informatics 16

Collective Intelligence Services

CI Services

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Ci Community Management

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experts, project teams, end-users

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CI-based Social Project Management

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Knowledge triangle

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Entrepreneurship

Learning by experienceProdural learning

Bloom (1957)Gattegno (70s,80s)

Research topics:•Knowledge sharing•Collective Intelligence•Multi-lingual issues•Smart entrepreneurship

Entrepreneurship and Innovation

Social network Network of partners Producers Community of users

+ Project management functions + Entrepreneurship functions

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Social functions

Embedding project management into the social-based entrepreneurship platform.

Project issues to be “broadcast” to the entire social network of the team, rather than being confined within the project team boundaries.

=> Important expertise from outside the team can be brought to bear on the team’s issues and opportunities.

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Social Project Management

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5W1H

WHY • Faster Projects• Better Project Control Through Better

Project Plans• Better Project Results• Reliable Pre-Warning System• Motivated People• Entrepreneurship and Innovation

Assessments

WHO Public and/or Private users

WHERE Web 2.0 over internet

WHAT Smart new entrepreneurship way of planning and managing projects

WHEN COMMUNIGRAM-NET Started in Nov 2011

HOW People, process and communication-oriented project managementInnovation assessment

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The 5 W’s of Innovative Communication

Which Information ? Who with Who ? To Who ? When ?

All this needs to be planned and controlled!

Time (Gantt) Planning

Communication Flow

ResponsibilitiesResults / Outputs

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Which Information?

List of tasks(what to do)

Deliverable for each task(what to produce)You can define You can define

detailed checklists for detailed checklists for each deliverable to each deliverable to make sure people make sure people know exactly what the know exactly what the expected expected outcomeoutcome is … is …

… … and even add whole and even add whole documents explaining documents explaining what to do (e.g. list of what to do (e.g. list of duties), or templates duties), or templates to fill out!to fill out!VU Institute of Mathematics & Informatics8/11/13 25

Who with Who? Responsibilities

Resources(people)

Competencies(roles)

Participants

One deliverable,one responsible!

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When and to Who?Client-Supplier Relationships

The Communication Flow:

Deliverables are Deliverables are transferredtransferred by by SuppliersSuppliers to all to all ClientsClients needing this needing this information for their information for their workwork

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myCommunigram: Personalized cockpit

Personalized CommuniPersonalized Communiggramram::II ’’m the Yellow Column !m the Yellow Column !

only my own work is shownonly my own work is shown

… … plus that of all deliverable plus that of all deliverable supplierssuppliers and and clientsclients (grayed) (grayed)

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Break down Break down business business objectives into a objectives into a hierarchy of hierarchy of deliverablesdeliverables

Find Find departments, departments, competencies, competencies, and people and and people and integrate them integrate them

Engineer Engineer business business communicationcommunication

LivingLivingProject Project planplan

Clear objectivesClear objectives

Up-to-date Up-to-date DocumentationDocumentation

Dynamic Dynamic DeliverablDeliverabl

e e WorkflowWorkflow

Early-Warning Early-Warning SystemSystem

Integrate ideas, Integrate ideas, deliverables and deliverables and related related documentationdocumentation

Entrepreneurship Entrepreneurship EcosystemEcosystem

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Learning by experience

Bloom/Anderson’s learning categories

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Enhancement of entrepreneurship ecosystem

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Planning EntrepreneurshipProcesses

Executing

Executing EntrepreneurshipProcesses

Executing EntrepreneurshipProcesses

Monitoring&

Controlling Entrepreneurshipprocesses

Monitoring&

Controlling Entrepreneurshipprocesses

InitiatingEntrepreneurshipProcesses

InitiatingEntrepreneurshipProcesses

ClosingEntrepreneurshipProcesses

ClosingEntrepreneurshipProcesses

Knowledge-creation project & Entrepreneurship knowledge assets

Knowledge-creation project & Entrepreneurship knowledge assetsCollective Intelligence

Semantic computingOntologies

3. COMMUNIGRAM-NET Model

PartnersPartners

•FoundersFounders•ParticipantsParticipants

• publicpublic• privateprivate

Core Core CompetencesCompetences

•Collective Collective IntelligenceIntelligence•Entrepreneurship Entrepreneurship 2.02.0

CustomersCustomers GroupsGroups

•SPM usersSPM users•Public and private Public and private organisationsorganisations

CoreCore innovationinnovation

SPMSPM platform platform

Custom. Custom. RelationshipRelationship

-SPM NetworkSPM Network-ConferencesConferences-TrainingsTrainings

CompetitionCompetition

Existing Social Existing Social NetworksNetworksPM tools PM tools

Value CreationValue Creation•Business Business developmentdevelopment•Innovation Innovation developmentdevelopment

Compet. Compet. AdvantageAdvantage

•ToolsTools•Know-howKnow-how•Best practicesBest practices

Market Market ChannelsChannels

• SaaS or SoftwareSaaS or Software• Collaborative Collaborative

NetworkingNetworking

Revenue ModelRevenue Model-PPPPP P -Research grantsResearch grants-Private sector MPrivate sector Membershipsemberships-NGO „projects without border“NGO „projects without border“-Editorial activitiesEditorial activities

Cost StructureCost Structure

Infrastructure and Infrastructure and administrationadministration

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Osterwalder & Pigneur: Business Model Generation, 2010

4 COMMUNIGRAM ROADMAP

Nov 2011 – Oct 2014 (phase 1) COMMUNIGRAM-NET community

• NoE including more than 10 partners Communigram platform 4.xx Enhanced version every 6 months

• Agile cycle (scenario/use case, design, devpt, community assessment, feedbacks)

• Science Marketing (TechAdvanceTM assessment for SPM) (Munster

ISO impacts and promotion ISO 21500 (TC 258)

ISO 9241 Usability Creativity enhancement Pedagogical/didactical issues

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CI-Communigram project

Social network Network of partners, of contacts Producers Community of users

+ Project management functions + Digital content management functions

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Digital Content Organization

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Classification process

SPM Pool of resources

SPMDocuments

Notes

Letters

Photos

Videos

Maps

Diagrams

Sketches

Expert contributions

From general … … to specific

Charts

Tables

Ontologies

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Semantic tagging(1/2)

Our social network as support Category Tag (CT).

This semantic tag represents the belonging of a Resources to a Category. Tagging a resource by means of a CT defines the name of the tag as identifier of the category and the Resource as individuals which belongs to that category.

Organisation of categories

Property Tag (PT). This semantic tag describes a relationship between two

Resources. the name of the property types the relationship between the two

resources,=> semantic navigation

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Semantic tagging (2/2)

Attribute Tag (AT). This semantic tag describes a structural

attribute for a resource (the surface of a room).

It uses the label as name for the attribute It is related with a simple data type as a

number or a literal.

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Social Semantic ranking (1/2)

Social Semantic ranking semantic relevance between a query term

and a unique tag tk of each resource, ri

Tag usefulness Proportional to the number of times a

resources has been tagged with the same term by different users

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Social Semantic ranking (2/2)

Resource vector The square root of the sum of resource tag

weights greater than zero.

Social semantic similarity

With the query vector

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CI Initiative for CAPS:

Collaborative Intelligence clusters for Collective Awareness Platforms for Sustainability and Social Innovation (CAPS)

Sustainable Sofware

CI cluster

Tools CI Cluster

Content CI Cluster

Health CI Cluster

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Health CI cluster Language processing

Knowledge extractionKnowledge Standardisation

Large scale data mining

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Standardisation

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IFIP WG 12.7 Social Networking Semantics and Collective

Intelligence Unified Service Description Language Community based harvesting for USDL

ISO standardisation Topic Maps 13250

References

Toby Teragan Programming Collective Intelligence: Building Smart Web

2.0 Applications (2007) Satnam Alag

Collective Intelligence in Action (2008)

Hideyasu Sasaki, Dickson K.W. Chiu, Epaminondas Kapetanios and Patrick C.K. Hung Intelligent and Knowledge-Based Computing for Business

and Organizational Advancements ( 2012) Pierre Lévy

The Semantic Sphere: Computation, Cognition and Information Economy (ISTE), 2011

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“ subject centric world ”

Contact: andres@nii.ac.jp

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