Post on 09-Feb-2016
description
Disaster Recovery Transformed into Business Continuity
Kevin GunnDirector of Technology Services
City of Denton
City of Denton
City of Denton94 square miles114,000 populationTwo Major Universities
University of North Texas (36,000 enrollment)Texas Women’s University (14,000 enrollment)
Denton Airport 8th busiest in TexasSolid Waste, Water, Wastewater and Electric
Utilities$590M Annual expenditures
Potential for Disaster
Potential for Disaster
April 3, 2012
Potential for Disaster
Outage CostsFire Department – 30 calls for service per dayPolice Department – 100 calls for service per
dayUtility Collections - $188K per dayCourts Collections – $87K per dayWater/ Electric Meter readings – 5,000 per
dayEmail – 250,000 sent/ received per day
Enabling TechnologiesVirtualization – VMware hypervisorCisco UCS Blade servers and Nexus 5000
switchesEMC VNX5300 SAN
New FacilityElectric Operations building a new facility for
Systems Operators3.5 miles from primary data centerBuilt to withstand EF3 tornadoOutside of 500 year flood plainNo adjacent railroad
DR Site
DR Site
Site BSite A
SYNCHRONOUS/ASYNCHRONOUS REPLICATION
Active-Passive Site
Active-Passive Data AccessBefore VPLEX
Data on disaster recovery site is used on failure
Outage to move applications
vPlex
VPLEX Metro
Site BSite A
TRANSFER PROTOCOL
Active-Active Site
VPLEX enables active use of resources at two sites
Federated Data AccessWith VPLEX
DISTRIBUTED VIRTUAL VOLUME
Demonstration
ExpensesvBlock, Nexus 7K, and Professional Services
$670KvPlex $180K (25 percent)
I don’t have $850K
Business Continuity Planning
Ask Customers to ConsiderCritical processes to restore and what time
framePersonnel involved and alternatesResources needed to support these processesExpectations for day zero through day threeExpectations for day four through full
recoveryContact information
Critical ProcessNot everything!Collect revenueOperations movingResponders and cleanup
PersonnelOne person that owns the process and an
alternate pg 16CoordinationEmpowered to make decisionsKnow the process and resources needed
ResourcesAlternate facility pg23Desktops computers PhonesAnalog/fax linesElectronic and paper filesInternal and external support for the process
(e.g. other departments, vendors, regulatory agencies)
ExpectationsZero to three days restoration time frameChanges needed for Day 4 to complete
restoration
Denton Airport Plan DocumentBCP page 28
DocumentationExample and blank forms located at:http://www.cityofdenton.com/index.aspx?page=1608