Post on 26-Aug-2018
Presented by:
Rich CordivariVice President, Operations Support
Allied Universal
Brent O’BryanVice President of Training and Development
Allied Universal
Security’s Role Includes
• Education• Drills• Technology• Coordination• Communication• Reviews and Updates• Training
Does Everyone Know “Who Does What?”
Planning• Vulnerability Surveys• Safe Shelter Options• Alternative Operations Centers• Written, Published Plans• Technology
- Streaming Video- Remote Alarm Monitoring- Offsite Security Personnel
• Earthquakes• Fires• HVAC system failure• Hurricanes• Floods• Terrorism• Structure collapse• Explosions• Bomb threats
• Civil disturbances• Nuclear incidents• HAZMAT release• Tornadoes• Heavy snow• Elevator failure• Power failure• Telecommunications failure• Medical emergencies
Some of the situations you have to plan for include:
Preparedness Measures
Awareness Training Can Include• Alerts• Safety / Security Tip Sheets • Newsletters• Seminars / Workshops• Table Top Exercises• Mailers• Should include:
- Tenants- Guests - Visitors- Vendors
Drills Provide Opportunities
• Discover new issues
• Test knowledge
• Challenge teams and employees
• Identify leaders
Drills: Considerations
• The drill must be realistic• Utilize evacuation routes• Implement your communication plan• Test on what employees are trained for• Successful outcome
The best plan in the world won’t work unless everyone impacted knows about it – and their role in it!
• Employees
• Tenants
• Guests
• Vendors
• Police
• Fire
• EMS
Communication
Effective Communication• Progress of the emergency can be monitored• Progress of the emergency response can be monitored• Actions can be revised in response to changes in the situation• Occupants can be reassured that appropriate actions are
taking place
Consistency• Email, Internet• Building voice alarm system• Building emergency telephone system• Intercom• Dedicated phone lines• Walkie-talkies• Cell phones• Person to person• AM/FM radio
Technology• Alarms• Intercom System• Email Alerts / Blasts• Text Message Alerts• Voice Mail• Interactive Emergency Plans
• Revise floor plans• Revise evacuation routes• Inspect fire extinguishers• Reassign emergency duties• Update contact lists• Update tenant lists• Restock emergency supplies• Consult with other emergency teams• Communicate, train and drill
Reviews and Updates
Core Training Topics
• Emergency Response Procedures
• Critical Incident Response• Life Safety Awareness
Training Considerations• Emergency Preparedness• Evacuation Procedures• Fire Safety• Customer Service• OSHA, HAZMAT, General Safety• Terrorism Awareness• Patrol Techniques• Access Control• Control Room / CCTV• First Aid / CPR / AED• Active Shooter• What else?
Disaster Recovery
• Rebuilding property• Re-employment• Repair of infrastructure• Reduce future risk• Implement new preparedness
measures
• When the plan is developed
• When employee’s responsibilities change
• If the plan changes
• International Fire Code –Chapter 4
OSHA standard 29 CFR 1910.38
OSHA Requirements for Emergency Action Plans
Additional Training Resources
• World Health Organization (WHO)- who.int
• CDC National Institute for Occupational Safety and Health (CDC NIOSH)- cdc.gov/niosh
• Federal Emergency Management Agency (FEMA)- fema.gov