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COMMUNICATION/CUSTOMER SERVICEAge Specific CommunicationCultural DiversityGuide to the Use of Social Media How Technology is Changing Healthcare Use of Palliative Care and Hospice Services

EMERGENCY MANAGEMENTNIMS 100: Healthcare/Hospitals Part 1NIMS 100: Healthcare/Hospitals Part 2NIMS 100: Healthcare/Hospitals Part 3NIMS 100: Healthcare/Hospitals Part 4NIMS 100: Healthcare/Hospitals Part 5What is Public Health and What Does It Have to Do With My Mattress?

LEGAL/ETHICALCMS Compliance Program Guidelines, Including Fraud and Abuse Risk Combating Medicare Parts C and D Fraud, Waste, and Abuse EMTALA Family and Medical Leave ActFederal Government Auditing Fire SafetyHIPAA: Privacy, Security, and Omnibus Rules Organ Donation Saves Lives Profile of a TraffickerSexual Assault and Date RapeTreatment and Forensics Involved in Sexual Assault

PROFESSIONALISM AND LEADERSHIPAdvanced Practice Registered Nurses (APRNs): How They Impact Health Excel© 2010: Creating a Workbook

Excel© 2010: Introduction and Using the Ribbon ICD-10-CM: Endocrine/Nutritional/ Metabolic; Perinatal Period; Morbidity/Mortality; Congenital Abnormalities ICD-10-CM: Introduction and Factors Influencing Health StatusICD-10-CM: Parasitic and Infectious Diseases, and Diseases of the Blood and Blood-Forming OrgansWhat is Evidence-Based Practice?

SAFE PATIENT CAREBalance and the Older Adult Basic Medical Terminology Chronic Disease ManagementClinical Alarm Safety Electronic Cigarettes: Facts and Myths Evidence-Based Pathway Development Genetics of Melanoma Getting the Operation Room Ready for Organ Recovery / Tissue RecoveryGrocery Shopping for Your HealthHigh Reliability in a Healthcare Setting ICD-10-CM: Nervous System, Eye/Adnexa, Ear/Mastoid Process, Circulatory System; Abnormal Clinical /Laboratory ICD-10-CM: Pregnancy, Childbirth, and the PuerperiumICD-10-CM: Diseases of the Skin and Subcutaneous Tissue; Diseases of the Musculoskeletal System, and Respiratory SystemICD-10-CM: Injury, Poisoning, and Certain Other Consequences of External Causes

ICD-10-CM: Mental and Behavioral Disorders, and Diseases of the Digestive and Genitourinary SystemICD-10-CM: NeoplasmsInfectious Disease and Antibiotic Update MRI Safety: A View From Outside the Department National Patient Safety Goals: 2015National Patient Safety Goals: 2016Nutrition As We Age Nutrition ToolkitPulmonary HealthRape CrisisReducing the Spread of DiseaseSkinny Genes: New Trends in DNA TestingStumble and Staggers: Fall Risk IdentificationTrouble on Your Hands: Semmelweis, Handwashing, and the Origins of Infectious DiseasesUnderstanding Hearing LossVenipuncture and Phlebotomy Demonstrations What Everyone Needs to Know about Preventing Suicide

WORKPLACE SAFETYAsbestos Awareness Formaldehyde Safety Globally Harmonized Labelling (Safety Data Sheets) Personal Safety PPE Levels: Proper Donning and DoffingProper Lifting and Back Safety Robbery/Theft Prevention Surviving an Active Shooter EventWorkplace Bullying and Lateral Violence