Development of the mapsDevelopment of the maps

Process Mapping Methodology Process Mapping Methodology

Stage 1: Drafting phase

Consult: PP1 Deliverables, Map, Phases and

Activity Zones

Interview transcripts

Literature and ideas

Existing Industry Project processes

Drafting Phase

Process Mapping Methodology Process Mapping Methodology

Stage 2: Issue for review

Review internally among project team

Amend

Approve

Drafting Phase Issue for review

Process Mapping Methodology Process Mapping Methodology

Stage 3: Verified Model Phase

Partnering University external review

Cross Activity Zone interface check

Amend

Approve

Drafting Phase Issue for reviewVerified Model phase

Process Mapping Methodology Process Mapping Methodology

Stage 4: Validated Model review

Workshop: Present

Review

Amend

I Improve

Drafting Phase Issue for reviewVerified Model phase

Validated Model review

Process Mapping Methodology Process Mapping Methodology

Stage 5: Final Version

Final Review

Submit for Publishing

Final VersionDrafting Phase Issue for reviewVerified Model phase

Validated Model review

Process Map Development: March ‘99Process Map Development: March ‘99

Level 2 Deliverable

(red)

Level 2 Process (white)

Level 3

Level 2

Level 1

Object connecto

r

Grouping tool

Level 3 Process (blue)

Level 3 Deliverable

(yellow)

Lexicon

Fig. 4 Initial sub process map presented at Steering Committee Meeting 23rd March 1999

Process Map Development: June ‘99Process Map Development: June ‘99

New process symbol

New deliverable

symbol

Dashed grouping tool

Simplified Lexicon

Single colour level 1 band

process symbol

Fig. 5. FM Sub Process Map Revised June 1999

Process Map Development: Sept ‘99Process Map Development: Sept ‘99

Fig.7 Sub Process map presented to Academic Steering Committee 3rd September 1999

New symbol showing process

ownership and activity

zone participants

Phase start up activity group

End of Phase activity group

On-going phase

activity group

Phase risk activity group

Improved title grid

Process Map Development: Oct ‘99Process Map Development: Oct ‘99

Level 1 Deliverables only represented

New Title Block

Logical Dependency

Level 2 Processes decomposed from the

level 1 process are grouped

Level 3 Processes decomposed from the

level 2 process are grouped

Decomposition line

Fig. 8 Verified Development Management Map drafted to incorporate the modelling rules developed at the 29th September – 1st October Workshop at Salford University

Components of the MapsComponents of the Maps

• Mapping Template– Layout– Colour– Standard Groups

• Process representations• Inputs• Outputs (Deliverables)• Mapping Rules• Considerations:

– Recognised methodologies– Other process mapping– Layout for logical presentation– Colour for clarity

Mapping Template Mapping Template

LexiconDeliverable- on ly show n at

Level 1

Groupingnotation

Level 1

Level 2

Level 3

?????? M anagementActivityZone:

Date:

Phase No: x

??/??/99

Revision: 3.0

Deliverable:

Checked by:Drawn by: ???Status

:Draft

Phase:Process O w ner(s)

Process

Dev Proj Res Des

Prod FM H&S Proc

Level 1Phase No., Title & AZ

Level 2

Level 3

Process RepresentationsProcess Representations

Process O wner(s)

Process Name/Description

Dev Proj Res Des

Prod FM H&S Proc

Activity Zone(s) which own the process, irrespective of level

Participation from other Activity Zones

Process InputsProcess Inputs

Process O wner(s)

Process Name/Description

Dev Proj Res Des

Prod FM H&S Proc

Process O wner(s)

Process Name/Description

Dev Proj Res Des

Prod FM H&S Proc

Logical dependency

Process Decomposition: an exampleProcess Decomposition: an example

Development M anagement

P rocess 'A '

Dev

Prod

Proj

FM

Res

H&S

Des

Proc

Development M anagement

S ub-P rocess 1

Dev

Prod

Proj

FM

Res

H&S

Des

Proc

Facilities M anagement

S ub-P rocess 3

Dev

Prod

Proj

FM

Res

H&S

Des

Proc

Development M anagement

S ub-P rocess 2

Dev

Prod

Proj

FM

Res

H&S

Des

Proc

Process Decomposition - DevM viewProcess Decomposition - DevM view

Development M anagement

P rocess 'A '

Dev

Prod

Proj

FM

Res

H&S

Des

Proc

Development M anagement

S ub-P rocess 1

Dev

Prod

Proj

FM

Res

H&S

Des

Proc

Facilities M anagement

S ub-P rocess 2

Dev

Prod

Proj

FM

Res

H&S

Des

Proc

Process Decomposition - FM viewProcess Decomposition - FM view

Development M anagement

P rocess 'A '

Dev

Prod

Proj

FM

Res

H&S

Des

Proc

Development M anagement

S ub-P rocess 1

Dev

Prod

Proj

FM

Res

H&S

Des

Proc

Development M anagement

S ub-P rocess 3

Dev

Prod

Proj

FM

Res

H&S

Des

Proc

Process OutputsProcess Outputs

Level 1Deliverable

(including S tatus)

Process O wner(s)

Leve l 1P rocess

DevProd

ProjFM

ResH&S

DesProc

Process O wner(s)

Leve l 2 /3P rocess

Dev

Prod

Proj

FM

Res

H&S

Des

Proc

Level 2/3Deliverable

(including S tatus)

Integrated mapsIntegrated maps

Mapping Template Mapping Template

Ph

ase

Sta

rt-u

p A

ctiv

itie

s -

See

sep

arat

e sh

eet

for

det

ails

En

d o

f P

has

e A

ctiv

itie

s, p

rep

arin

g f

or

the

Ph

ase

Rev

iew

- S

ee s

epar

ate

shee

t fo

r d

etai

ls

On-Going Phase Activities - See separate sheet for details

Phase 0, Demonstrating the Need - Development Management

On-going Phase Group

Phase Start-up Group

End of Phase Group

Case studies

FACILITIESMANGEMENT

DEVELOPMENTMANAGEMENT

PROJECTMANAGEMENT

RESOURCEMANAGEMENT

DESIGNMANAGEMENT

PRODUCTIONMANAGEMENT

HEALTH & SAFETYSTATUTORYAND LEGAL

MANGEMENT

PROCESSMANAGEMNT

Phase 0 1 2 3 4 5 6 7 8 9

USE & CREATION OF LEGACY ARCHIVE

Maritime Housing

Christiani Nielsen

Manchester Airport

Britannia Walk

Teamwork 2001

Castle Vale

AMEC

• Process Map Creation Toolkit– Allows users to create and customise their

own project process map by using the Process Protocol as a framework

• Process Management Toolkit– Project information management system,

allowing users to manage the process and project information

Process Protocol ToolkitProcess Protocol Toolkit

Company adoption/ uptakeCompany adoption/ uptake

• Clients – British Nuclear Fuels, British Aerospace, BT

• Government bodies – CRISP, IAI, CRT

• Construction Companies– Taylor Woodrow, Alfred McAlpine, Tarmac, AMEC, Citex,

Christiani & Nielsen, WSP Group, John Mowlem, Property Tectonics, Tilbury Douglas, P3 Knowledge Technology, Schal, Pochins

• Research projects– Lean Construction Network, Process Network, TOPIC

(Training for Performance Improvement for Construction)

Industry adoption/ uptakeIndustry adoption/ uptake

• CIRIA, DETR and CRT produced ‘Standardisation and Pre-Assembly: Client’s Guide– ‘Standardisation in every aspect of the construction

process …has enormous potential. CIRIA and the CRT is leading the initiative to making the benefits and methods of standardisation more widely understood and acknowledged …’ (M Forster, BAA)

Industry adoption/ uptakeIndustry adoption/ uptake

• Department of Trade and Industry have sponsored the development of a ‘Process Implementation’ training module as part of the Process Protocol implementation project on Britannia Walk

Industry adoption/ uptakeIndustry adoption/ uptake

• Introduced a new and commercially tested management technique - the Gateway process - to deliver value for money improvements in major construction, IT and PFI projects

– Peter Gershon, the Office of Government Commerce’s Chief Executive, 20 February 2001

• Process Map Creation Toolkit– Allows users to create and customise their

own project process map by using the Process Protocol as a framework

• Process Management Toolkit– Project information management system,

allowing users to manage the process and project information

Process Protocol ToolkitProcess Protocol Toolkit

Process Map Creation Tool Process Map Creation Tool DemonstratorDemonstrator

• Objectives– Help to adopt the Process Protocol framework– Customize the Generic Process Protocol Map– Simplify the creation of project process map

Process Map Creation Tool Process Map Creation Tool DemonstratorDemonstrator

• Standalone Solution

Process Map Creation Tool Process Map Creation Tool DemonstratorDemonstrator

• Features– Based on the Process Protocol Framework– Incorporated detailed Process Protocol Information– Fully Customisable– Standard data structure

• Future Work– Improve usability– Network capability– Integrate into existing Project Management System

Process Information Process Information Management ToolManagement Tool

• Aim– To manage the project information for construction

projects based on the process model

• Possible Solution– Further development on existing Internet based

project management package

Process Information Process Information Management ToolManagement Tool

• Architecture

Process Modelling

Workflow Engine

Project Data

Process Protocol

FrameworkProcess Change

Project Information Management