Design begins before you design - WordPress track - PHXDW 2014

Post on 01-Jul-2015

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If you're doing it right, web design doesn't start with UI. You need to start with some hard questions about "Why", "Who", and "How." It might be uncomfortable the first few times you do it, but if you stick to the process, you can prevent sad surprises that come when your clients/stakeholders don't get what they thought they were building.

Transcript of Design begins before you design - WordPress track - PHXDW 2014

Design begins before you “design.”

@john_gough

PHXDW WordPress Wisdom John Gough Skyhook Marketing

Good process prevents sadness.

Design before you “design” | @john_gough

So, what about WordPress?

Design before you “design” | @john_gough

Design before you “design” | @john_gough

WordPress is a CMS.Emphasis on the C.

Design before you “design” | @john_gough

Information Architecture

unsplash.net

The Process: 1. Asking Why 2. Understanding Who 3. Planning How

Design before you “design” | @john_gough

The most important question: “Why do you want a website?”

The $1,000,000 Question

Features & Functionality

Visual Design

Analytics

Marketing Campaigns

Bad reasons to build a website:

The $1,000,000 Question

“Everyone else has one.” “My spouse/partner/friend/voice-in-my head says I need one.” “To look cool.” “So I can get rich and retire. (Sign this NDA)”

Grumpy mom test.

Explain it to your mom.

Avinash Kaushik Blog: Occam’s Razor

The Digital Marketing & Measurement Model

http://bit.ly/PHXDWmeasurement

WEBSITE OBJECTIVES

INCREASE AWARENESS

GENERATE LEADS

WEBSITE OBJECTIVES

INCREASE AWARENESS

GENERATE LEADS

Reserve a cab online

Reinforce offline/ online advertising

Generate repeat business

WEBSITE OBJECTIVES

INCREASE AWARENESS

GENERATE LEADS

Reserve a cab online

KPI: CONVERSIONS (RESERVATION FORM)

TARGET: 120/MO

Reinforce offline/ online advertising

KPI: BRANDED TRAFFIC

TARGET: 1K VISITS/MO

Generate repeat business

KPI: LOYALTY/RECENCY

TARGET: 30% REPEAT VISITS

WordPress Google Analytics Plugins

The next question: “Who is going to look at your website?”

The $999,999 Question

Protip: The answer is not “everyone.”

#protip

It’s easy as ABC.

Audience… Behavior… Conversion.

http://bit.ly/PHXDWabc

BEHAVIORSPotential customers Current customers Potential employees Competitors Press

Lead gen form

Support

Careers info

Deception Releases and media

AUDIENCES CONVERSION

“Things not to have.” -Amanda Blum

About Me page (use author info in WP) Testimonial page (use the sidebar) Too many pages (use dynamic content!) Advertising

http://bit.ly/PHXDWabc

Planning How. The sitemap.

Sitemaps should:

Show clear connections for where Audiences meet Goals. Represent one main idea/purpose per page. Be a tool for communication.

http://bit.ly/PHXDWabc

Design before you “design” | @john_gough

Design before you “design” | @john_gough

Design before you “design” | @john_gough

How do I make a sitemap?

Pen and paper Bulleted, nested lists Omnigraffle/Visio (w/ outline view and styles) Illustrator EightShapes Indesign templates (http://unify.eightshapes.com/)

http://bit.ly/PHXDWabc

Why not use WordPress?

WordPress to create sitemaps.

Planning How. The wireframes.

How do I make cool wireframes?

http://bit.ly/PHXDWabc

Adaptive Path Sketchboards

IPEVO P2P Camera

Digital tools:

http://bit.ly/PHXDWabc

Omnigraffle/Visio Webflow Balsamiq Illustrator EightShapes Unify + InDesign Advanced: Bootstrap prototypes

In Real Life: Client work.

Sketches to clients.

High fidelity wireframes.

Mockups in browser.

Style guide.

Look at your theme.

Good process prevents sadness.

Design before you “design” | @john_gough

Thank you!

Design before you “design” | @john_gough