Post on 13-Jul-2015
web-based discussion platform
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DiscussionUpgrading the Forum Platform
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• Current Platform (limitations) • New Platform (advantages) • Ease of Use for the User Community • Support and Maintenance for IWS • Hands-On User Setup and Exploration
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Current PlatformMediaWiki Forums Hosted on BriteWiki
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BriteWikiNot Originally Built for Online Discussion
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• Forums currently hosted on BriteWiki • Not built for online client discussions • Was built for online documentation • Serves as a platform for collaborative writing • Deployed using a MediaWiki template
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BriteWikiNot Originally Built for Online Discussion
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• Wiki application is difficult to use • Forum Plugin (AWC) abandoned • Manual updates are required • Lower functioning discussion board
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Deploying DiscourseForum Platform Built for Online Discussion
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Why?
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Deploying DiscourseWhy Is It Important that We Upgrade Platforms?
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BriteCore Built by the Community
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Deploying DiscourseWhy Is It Important that We Upgrade Platforms?
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Community is Growing
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Deploying DiscourseWhy Is It Important that We Upgrade Platforms?
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We Want Everyone’s Voice to Be Heard
Web-Based Communication is Most Efficient
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About DiscourseForum Platform Built for Online Discussion
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About DiscourseSimple. Modern. Fun.
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Discourse captures what a modern, sustainable, and fully open-source Internet discussion platform should
be – both from a technology standpoint and a sociology standpoint.
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About DiscourseBuilt for Client Discussion
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• Discourse’s Mission is to Keep it Simple • 100% Open Source (one version) • Low Maintenance (tons plugins and settings) • User Friendly and Accessible • Dashboard Optimized for Online Discussion
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Key FeaturesWhy You’re Going to Love It
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Flexible FormattingCustomized Color Schemes
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DashboardNice. Clean. Simple. Fun.
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Device FriendlyWorks Well on Tablets and Mobile Phones
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+ Mobile Safari, iOS 6+ + Mobile Chrome, Android 4.1+ + Mobile IE, Windows Phone 8+
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Device FriendlyAbility to Add Community App to Device
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Save the Community Discourse to your device
for easy access!
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Device FriendlyAbility to Add Community App to Device
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Saving Discourse as an App
Visit the Community Discourse site: https://community.britecorepro.com/admin
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Device FriendlyAbility to Add Community App to Device
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1. Click the “send to” icon in the bottom-
center of your phone.
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Device FriendlyAbility to Add Community App to Device
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2. Click the white plus sign labeled “Add
to Home Screen”.
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Device FriendlyAbility to Add Community App to Device
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3. Label the app as “BriteDiscourse” and
then click Add.
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Device FriendlyAbility to Add Community App to Device
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DashboardDesigned for Easy Sorting, Browsing, & Reading
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Friendly NavigationDesigned for Easy Sorting, Browsing, & Reading
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Friendly NavigationDesigned for Easy Sorting, Browsing, & Reading
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Friendly NavigationDesigned for Easy Sorting, Browsing, & Reading
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Friendly NavigationSort by Category
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Friendly NavigationView by Latest
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Topics with Recent Posts
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Friendly NavigationView by New
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Newly Created Topics
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Friendly NavigationView by Unread
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Topics with Unread Posts
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Friendly NavigationView by Starred
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Topics You Star to Track
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Friendly NavigationView by Top
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Top Most Active Topics
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Friendly NavigationView by Categories
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All Topics Grouped by Category
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Fluid BrowsingJust-in-time loading
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• Simple to Follow • Replies Flow Down the Page • Offers Just-in-Time Loading • Along with Reply Count
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Reserved PlacementPick Up Where You Left Off
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Traffic UpdatesPost Toolbar Measures Topic Posts and Views
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Easy PreviewingOpens Over the Top of Threads
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Read or Quote Users While Previewing Your Own Reply
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Active Tips and AlertsYour topic is similar to…
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Member TaggingDirect Replies to Individuals
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Private MessagingDelivery and Support
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Send Private Messages to Individual Users or Groups of Users via the Dashboard
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Easy, Easy, Easy LinkingSimply Copy and Paste into Viewer
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!Links to Wikipedia, YouTube, Amazon,
GitHub, Twitter, Flickr and others automatically format to display
additional content.
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Image SharingCopy and Paste or Drag and Drop
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Revision TrackingKeeps Track of Edits and Revisions
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Topic Linking“Replying as New” Links Related Topics Together
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Topic Linking“Replying as New” Links Related Topics Together
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SearchAuto-Scoped to Location
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Dashboard NotificationsOpt in to Email… or Dont!
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Name mentions, replies to posts, and private messages.
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Dashboard AnalyticsPer User, Topic, Post, Flag, Like, or Email
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Low Maintenance Point and click upgrades
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Discourse notifies IWS when new updates are available for the system.
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Practical ApplicationHow Can I Use Discourse?
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ApplicationWhat Should Discourse Be Used For?
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• Promoting Change Requests • Sharing operational procedures & efficiencies • Discussing vendor integrations & experiences • Discussing Industry-Related Topics • Raving about BriteCore / Staff
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SoftwareTools for Sharing Information
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ApplicationScreen Capture Software
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Nimbus
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ApplicationNimbus Screen Capture Software
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ApplicationNimbus Screen Capture Software
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ApplicationNimbus Screen Capture Software
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ApplicationNimbus Screen Capture Software
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SnagIt
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ApplicationSnagIt Screen Capture Software
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. . .
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ApplicationSnagIt Screen Capture Software
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ApplicationSnagIt Screen Capture Software
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ApplicationSnagIt Screen Capture Software
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ApplicationSnagIt Screen Capture Software
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Hands-On LearningSetting Your Company Up for Success
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DiscussionExploring BriteDiscourse
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• BriteWiki Forum Conversion • Current Organization • User Setup • Hands-On Activity
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DiscussionBriteWiki Forum Conversion
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Converted
• Categories • Forum Topics • Threads • Replies • Usernames
Semi Converted
• User Emails • Profile Pictures
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• Passwords
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Logging In to Discourse
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Hands-OnConnect to Network
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1. Connect to Wireless Network: BCC_MTG
2. Open browser and type in credentials when prompted.
1. Username: 14iws
2. Password: 14iws
3. Note: username and password is case sensitive.
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Hands-OnRetrieving Password
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1. Retrieve Admin Notification from Email 2. Go to https://community.britecorepro.com/ 3. Login to BriteDiscourse
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Hands-OnUpdate Your Password
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Hands-OnView Dashboard
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Setting Up Your Discourse Profile
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Hands-OnNavigate to Profile
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Hands-OnNavigate to Profile Preferences
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Hands-OnUpdate Profile
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Hands-OnUpdate Profile Background and About Me
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Hands-OnOpt in to Email Notifications
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Receive updates daily, weekly, or
every two weeks.
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Begin Working with Discourse
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Like a Post
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Hands-OnNavigate to BriteCore Conference Category
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Hands-OnNavigate to Topic: Learning How to Like a Post
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Hands-OnClick the Pink Heart to Like the Post
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Star a TopicStar a Topic of Your Choice
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Hands-OnClick the Star Icon Next to a Topic to Star It
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Hands-OnView Starred Topic in Starred Category
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Reply to a PostReply to a Post of Your Choice
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Hands-OnLearning How to Reply to a Post
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Draft Text Preview Text
ToolbarMinimizes Reply Box
Resizes Preview Area
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Hands-OnLearning How to Reply to a Post
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Draft Text Preview Text
Quote a Post
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Hands-OnLearning How to Reply to a Post
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Draft Text Preview Text
Bolds Text
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Hands-OnLearning How to Reply to a Post
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Draft Text Preview Text
Italicizes Text
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Hands-OnLearning How to Reply to a Post
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Draft Text Preview Text
Inserts Hyperlink
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Hands-OnLearning How to Reply to a Post
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Draft Text Preview Text
Block Quote
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Hands-OnLearning How to Reply to a Post
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Draft Text Preview Text
Preformatted Text
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Hands-OnLearning How to Reply to a Post
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Draft Text Preview Text
Upload File
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Hands-OnLearning How to Reply to a Post
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Draft Text Preview Text
Numbered List
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Hands-OnLearning How to Reply to a Post
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Draft Text Preview Text
Bulleted List
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Hands-OnLearning How to Reply to a Post
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Draft Text Preview Text
Heading Level
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Hands-OnLearning How to Reply to a Post
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Draft Text Preview Text
Horizontal Rule
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Hands-OnReply to Post of Your Choice
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Draft Text Preview
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MarkdownFormatting & Cheat Sheet
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Hands-OnAbout Markdown
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Markdown allows you to write using an easy-to-read, easy-to-write plain text format, which then converts to
valid HTML for viewing on GitHub
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Hands-OnFormatting Headings
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Hands-OnFormatting Paragraphs
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Hands-OnFormatting Text
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Hands-OnFormatting Lists
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Hands-OnFormatting Lists
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Hands-OnFormatting Links
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Hands-OnFormatting Cheat Sheet
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Markdown Basics:
https://help.github.com/articles/markdown-basics/
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Tag a User
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Hands-OnRespond to a Post and Tag a User
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Quote a User
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Hands-OnClick the Quote Icon to Quote a User Reply
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Work with Topics
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Hands-OnSelected User: Add a New Topic
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1. Click +Create Topic button to add a new topic.
2. In the topic area, type a clear and concise topic title asking
users where they’d like to eat tonight.
3. In the body, ask users to provide you with helpful links and/
or pictures regarding the discussion topic.
All other users, please respond to the post. Copy and paste relevant links or drag and drop pictures into the reply.
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Add Internal Link
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Hands-OnAdd Internal Link
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Use the tool bar to link to, edit, or bookmark replies.
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Hands-OnView Example Post
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See Example Under: Link to a Topic of Your Choice
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Edit Topic or Reply
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Hands-OnEdit One of Your Topics or Replies
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1. Navigate to one of your posts. 2. Click the edit icon to edit the post. 3. View the editor as you update your post.
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Explore DiscourseBe an Active Part of the BriteCore Community
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On Your OwnBe an Active Part of the BriteCore Community
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• Create a New Topic for the Community to View • Respond to a Community Topic • Give Advice to a Community Member • Add a Screenshot to a Topic or Reply • Receive a New Like on One of Your Posts
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Discourse ChallengeBecome a BriteCore Super User
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On Your OwnLearn Keyboard Shortcuts
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Refreshments BreakSponsored by E2VALUE (Property Evaluations)
Debbie Wagner, VP of Sales