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Denison Consulting Welcomes You To The

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Your Host for Today’s Webinar

Bryan AdkinsCEO, Denison Consulting

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Today’s Agenda

20 Min: Status check: Questions and comments on content Pre-Course Work Case Study and/or eWorkshop so far

45 Min: Case Study: Consumer Products Company

25 Min: The Denison Solutions, Your Pilot Surveys and Next Steps

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Status Check

What are your questions from what we have covered so far?

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Mergers & Acquisitions

Consumer Products Co. Case Study

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The Background…

Merger of 2 consumer products companies – both over 50 years old – and former competitors

Organization’s leaders see value in using the Denison Model

Decided not to conduct Denison Culture survey just prior to - or immediately after the merger

±6,500 employees (post-merger)

New leadership team is a combination of execs from each legacy company

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Consumer Products Merger

How might you utilize the Denison Model without conducting the survey in the early stages of the merger*?

Are there areas of the Model that you would place greater emphasis?

*Early stages = first 6 - 9 months of the integration effort 7

Mergers & Acquisitions

Consumer Products Co.The Rest of the Story…

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The 100 Most Powerful Women: Susan Ivey

“For those history buffs among us, or for anyone who has ever played a sport or cheered for your favorite team…you know what it takes to win battles…you know what it takes to win championships. It is a camaraderie, an esprit de corps, a common interest.  For us, its company culture – the way we think…the way we act…and the way we operate as an organization.  Show me an army, a team or a company that has achieved greatness…that have been winners…and I’ll show you a group of individuals with a well-defined culture, brought together in a common interest, with clear goals and a passion for success.”

Ivey has maintained the company's market share, and the company has consistently beat analysts' expectations. The stock has risen 33% since her post-merger takeover in 2004.

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The First 18 Months… August-December

New company – A Single High-Performance Culture

Sales force integration

Launched Core Values

Immediate all-employee meetings

Leadership Team offsite

100 Day Milestones celebrations

Focus Groups

Formed High Performance Culture integration teams 10

The First 18 Months… January - July

Defined Vision and Roadmap

First Denison Culture Survey focus on Empowerment and Creating Change

Action planning ‘off-sites’ for each function

Cross-functional Leadership classes

Functional engagement plans created

New performance management process rollout

“Roadmap” exhibits installed

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9 Months Post-Merger

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The First 18 Months… August-December

First annual “Employee Appreciation” week & picnic

“Roadmap” exhibits installed

Change classes for over 800 managers using mini-Denison 360

“Road to Rewards” pay & benefit changes finalized New online tools, Q&A sessions on all shifts

Denison Change Monitor survey launched

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Did We Mention…

Integration of 1,200 new employees, equipment transfers, facility closings

Continuous Productivity Improvement initiatives launched

Replaced 70 systems with SAP

New business/portfolio strategy

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More color and high scores are nice but…

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Stock price up SUBSTANTIALLY Pre-merger stock price of $57.00 Immediately after merger $70.00 18 months after the merger: $104 -$115

Dividend up to $5 per share annually Exceeded all key financial and market-share

targets Resulted in highest-ever performance bonus

payout to employees

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What Really Matters Is…

Who is Moving the Needle?

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Continuing to Develop & Sustain aHigh-Performance Culture

The Change Monitor

Tracking Change Over Time

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Creating ChangeCreating Change

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EmpowermentEmpowerment

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Organization-wide actions(Empowerment & Creating Change)

Functional Engagement Plans(Empowerment, Creating Change…1 or 2 others)

Leader/Manager Actions(360 feedback, Personal Leadership Agenda)

Functional Engagement Plans(Empowerment, Creating Change…1 or 2 others)

The Parallel Path Approach to Driving Culture Change

1. drive honest conversations among the collective about ‘the way we do things around here’ that…

2. lead to thoughtful actions and…

3. results in higher performance

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Remember…Culture Data Should

The Denison Product Suite

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Culture Change Solutions

Culture Survey (60 items) Custom Content Modules Customizable Change Monitor pulse

survey

Leadership Development

Solutions

Leadership Survey (96 items)

Change Monitor

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Denison’s Core Products

The Denison Content Modules

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TrustTrust

Short instruments that may be added to the assessment process

Brief (5-7 items), reliable, and valid measures

Benchmarked against a database of organizations

Data reported in means and percentiles

Supplements the information provided by the DOCS

Short instruments that may be added to the assessment process

Brief (5-7 items), reliable, and valid measures

Benchmarked against a database of organizations

Data reported in means and percentiles

Supplements the information provided by the DOCS

EngagementEngagement

CommitmentCommitment

InnovationInnovation

Denison Change Monitor Surveys

Choose 2-3 indexes to resurvey

Implemented 3-6 months after initial survey

Increases accountability and follow through

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The Culture Snapshot

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Developed in Partnership with Leader OnBoarding

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Increases probability of leader success and retention

Reduces the cost of onboarding new leaders

Faster integration

Increased employee satisfaction

Higher probability of organizational success

A subset of the standard culture survey (32 items)

Administered to a select group of raters early in a new leader’s tenure

Designed as a tool to build early understanding of the culture of the new leader’s operation, department, or unit

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The Culture Snapshot

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If you support New Leader transitions, you should attend the Culture Snapshot Workshop and learn: The important role culture plays in New Leader successA powerful way to partner with New Leaders in understanding, and taking action on, their cultureHow you can mitigate New Leader risks and associated costsHeld at the Denison Headquarters in Ann Arbor, MI Next Workshop is May 9th, 8:00 am - 4:00 pmRegister on the Denison website: http://www.denisonconsulting.com/events/workshops/culture-snapshot-workshop

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The Culture Snapshot Qualification Workshop

The Denison Leadership Potential Report

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Developed In Partnership with Hogan Assessments

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The Leadership Potential Report

The Leadership Potential Report

Scoring Key

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The Leadership Potential Report

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Taking Hogan’s personality and values assessment results and mapping them to Denison Leadership Development competencies

Unlocks real power by combining personality and values with predicted potential leadership competencies

A detailed assessment report for use in selection and leader development

Different developmental recommendations based on combination of potential and performance scores

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The Leadership Potential Report

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Based on Hogan’s three main assessments: Hogan Personality Inventory (HPI) Hogan Development Survey (HDS) Hogan Motives, Values and Preferences Inventory

(MVPI)

30-45 minutes completion time

Generated on existing Hogan scores mapped onto Denison’s Leadership Development competencies

Reports generated through Hogan’s online platform

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The Leadership Potential Report

Getting Started with Denison Consulting

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Your Denison Solutions Pilot Package

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25 person Denison Organizational

Culture Survey Pilot

1 Person Leadership Development Survey

OR

Your pilot package includes the full survey of your choice, full report generation, and basic interpretation and feedback on results from

a Senior Denison Consultant.

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Learning the Basics

Understanding Denison’s Solutions

Selling the Solutions

Sample Proposals

Preparing for the Survey

Interpreting the Results

Linking to Denison

And more……………..

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Consultant Essentials

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Project management Communication plan Translations Survey customization Survey administration Monitoring Report generation Custom reports

IT support Technical support

Research Custom item development Custom report development Qualitative analysis Statistical analysis Sampling Mapping Best Practices research Internal benchmarking and

custom composites

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Solutions

Project management

IT Support

Research support

Denison Support Services

Support on presentations, proposals, and resources throughout client engagement

Analysis & debrief of results

Consultant Essentials

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Evaluations

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Thank You!

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Appendix

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Leading ChangeTeaching CaseNorth American Auto Supplier

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Teaching Case Culture Results 2003, 2004

Thought Questions

What are some of the actions that you think accounted for the significant progress made from 2003 to 2004?

What are your recommendations for keeping the momentum going?