Data Integration & Management

April 23, 20132:00 – 4:00 PM (EST)

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2:00 – 2:10pm Introduce webinar and related instructions

2:10 – 2:30pm Introduce Panelists and IWIS Project Overview

2:30 – 4:00pm Q&A and Group Discussion Organized by Topic

Agenda

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• Stephen Lynch, FacilitatorProgram Director, Jobs for the Future

• John Dorrer, SpeakerData Issues Subject Matter Expert, Jobs for the Future

• Dena Al Khatib, SpeakerProgram Development Specialist, Chicago Cook Workforce Partnership

• Marty Miles, SpeakerConsultant to Chapin Hall, University of Chicago, serving the Chicago Cook Workforce Partnership

• Jennifer Keeling, SpeakerDirector of Policy, Chicago Jobs Council

• Jeffrey Gawel, SpeakerDirector of IT, Chapin Hall at the University of Chicago

Panelists

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Moderator

Stephen LynchProgram DirectorJobs for the Future

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Panelists

John DorrerData Issues Subject Matter ExpertJobs for the Future

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Panelists

Dena Al KhatibChicago Cook Workforce Partnership

Jeffery GawelChapin Hall at University of Chicago

Jennifer KeelingChicago Jobs Council

Marty MilesConsultant

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Integrating Workforce Data

Systems:

Chicago Cook Workforce Partnership IWIS Project

Challenges and Lessons from the Field IWIS SRC Team

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Chicago-Cook IWIS Overview

Chicago Cook Workforce Partnership IWIS Project

Project: Design, implement and test an Integrated Workforce Information System (IWIS), including a uniform job seeker intake and assessment process

Goal: empower workforce funders and service providers to make data-informed decisions to improve services to both job seekers and employers

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Activities & Timeline

Chicago Cook Workforce Partnership IWIS Project

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Implementation Partners

Chicago Cook Workforce Partnership IWIS Project

• Chapin Hall, with Chicago Jobs Council & Marty Miles

• Stakeholder Engagement• Systems Requirements Scope

Systems Requirement

s

• TBD• Design, Build & Test IWIS

Systems Developer

• State Agencies, Private Funders, Workforce Providers

• Advise on direction and key decisions• Possibly on-going governance functions

Advisory Council

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Key Themes

Chicago Cook Workforce Partnership IWIS Project

1. High-level leadership and champions are key, especially without mandated participation.• Help stakeholders find “common ground” benefits• Identify most important issues early

2. Clear goals and consistent communication will help build stakeholder trust and persistence.• Goals may not be equally attractive to all • Ensure two-way communication continues

throughout project

3. “Broad and deep” stakeholder engagement is key.• Include wide variety of programs and staff• Drill down on issues and options with small groups

and leaders

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Key Themes (cont.)

Chicago Cook Workforce Partnership IWIS Project

4. Agreeing on and defining data measures takes time and is an iterative process. Consider tiered approach:• Relatively small number of required data elements• Larger menu of optional shared indicators• Indicators unique to each program

5. Technology integration happens in different ways.• Datahub – e.g., 741 Collaborative, DFSS Cityspan• Shared software – e.g., Salesforce, ETO, Gstars• State system integrations to learn from: Florida,

Texas, Washington State, Minnesota

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Key Themes (cont.)

Chicago Cook Workforce Partnership IWIS Project

6. Building organizational and staff capacity will require ongoing attention, especially with staff turnover.• Detailed user manuals and data dictionaries• Regular training and refresher sessions, staff

“mentors”• Designated staff to support training and data

monitoring

7. System governance is important to be intentional about from the beginning.• Focus on the “business objectives” of the system• How will decisions about system be made?

8. Data confidentiality needs will require creative solutions.• Expanded access to aggregate data?

9. The project goals are ambitious but important!• Push for innovation, not just tweaks – consider

requesting waivers• Keep focus on what improve usefulness for providers

and funders

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Topic #1:Communication of Project

Goals

Q&A by Topic

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Topic #2: Stakeholder Engagement

Q&A by Topic

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Topic #3: Identifying and Defining Measures to

Collect

Q&A by Topic

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Topic #4: Integrating Technologies and Transferring Data

Q&A by Topic

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Topic #5: Building Staff Capacity and Maintaining

Quality Data

Q&A by Topic

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Topic #6:Confidentiality Issues

Q&A by Topic

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Workforce Innovation Fund Hub

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Workforce Innovators Linkedin Group

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Data Sharing: Creating Agreements: In support of community-academic partnerships http://innovation.workforce3one.org/resources/view/Colorado-Clinical-and-Translational-Sciences-Institute

Vendor Product Review: A Consumer’s Guide to Real Time Labor Market Information http://www.jff.org/sites/default/files/VendorProductReview_041712.pdf

• HUMAN SERVICES: Sustained and Coordinated Efforts Could Facilitate Data Sharing While Protecting Privacy (GAO Report, Feb. 2013) http://innovation.workforce3one.org/grantees/resources-view/475

Additional Resources