Danijela Nedic - Business Communication

Post on 16-May-2015

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Business Communication

Transcript of Danijela Nedic - Business Communication

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Business Business Communication Communication part V

TrTraiainer: Danijela Nedićner: Danijela Nedić

M o d u l M o d u l e e 55

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Issue of the day :Issue of the day :

• Public speaking and presentation skills

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““A poet is born, but an A poet is born, but an orator is made.”orator is made.”

Horacije

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Mind maps- the most helpful Mind maps- the most helpful technique for preparation of technique for preparation of presentationpresentation!!

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Seven secrets of listeners’ Seven secrets of listeners’ memory:memory:

• begin your presentation eagerly • mention key points frequently• emphasize important elements in

unusual way• engage the public maximally• finish in effective way• be prepared to start and finish tamely• provide enough breaks.

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Surroundings factors:Surroundings factors:

• Room and furniture• decor• light• air and temperature• your looks• introducing

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Usage of audio-video Usage of audio-video accessoriesaccessories

mind maps laptop projector and panel board VHS, CD and DVD player music for presentation.

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WHAT IS „YES“ IN PUBLIC APPEARANCE WHAT IS „YES“ IN PUBLIC APPEARANCE

• Learn the deep breathing exercises• Introduce yourself, make an introduction• Write on cards A6, or use mind mapping• Look at the public, check the reactions on

your words• Speak slowly and distinctly, with breaks• Use “opened” hand motions• Learn how to overcome fear and anxiety of

public appearance • Finish effectively (by citing, invitation, joke)

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WHAT IS “NO” IN PUBLIC APPEARANCE WHAT IS “NO” IN PUBLIC APPEARANCE

• Make excuses for being unprepared (if you are unprepared, rather do not talk)

• Do not wave your index finger (it is inappropriate)

• Announce the end and then talk for 15 minutes more

• Drink water near the microphone• Write the complete speech on A4 format• Read from the paper without rising a look• Let the anxiety overcome you

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At the end…

Let`s do it evaluation !

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Thank youThank you!!

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Stay in touch!

Danijela Nedićnedici@sbb.co.yu064/17-88-212