ACHIEVING THE VISION THROUGH

CHANGE MANAGEMENT

Cynthia Hughes Harris, PhD

November 6, 2013

“Look at Life Through the Windshield,

Not the Rearview Mirror”

HEADLINES ENROLLMENT PROGRESSIVELY SKYROCKETS

OVER THE FIRST FIVE YEARS OF THE NEW SCHOOL OF HEALTH SCIENCES, HUMAN SERVICES AND NURSING (SHSHSN)

SHSHSN GRADUATION RATES INCREASE BY 40% IN 5 YEARS

NEW DEGREE PROGRAMS ESTABLISHED IN RESPONSE TO HEALTH NEEDS, STUDENT INTEREST AND WORKFORCE DEMANDS

COLLABORATIONS WITH COMMUNITY AGENCIES AND LOCAL HOSPITALS PROVIDE FOUNDATION FOR EXPANDED STUDENT LEARNING OPPORTUNITIES

SHSHSN TAKES THE LEAD IN THE ESTABLISHMENT OF COMMUNITY PARTNERSHIPS

CLINICAL-ACADEMIC PARTNERSHIPS PROVIDE MORE OPPORTUNITIES TO MEET NEEDS OF COMMUNITY, STUDENTS AND FACULTY.

HEADLINES

SCHOOL HSHSN RECEIVES STATE FUNDS FOR HEALTH DISPARITIES RESEARCH.

NIH-NCMHHD AWARDS MULTI-MILLION DOLLAR GRANT TO THE SHSHSN TO SUPPORT HEALTH DISPARITIES RESEARCH

SURVEY REVEALS HSHSN STUDENTS ARE MORE SATISFIED WITH THEIR EDUCATION THAN STUDENTS IN ANY OTHER CUNY INSTITUTION

HEADLINES

CUNY NAMES THE SCHOOL OF HSHSN A “MODEL OF EXCELLENCE” FOR STUDENT SUCCESS

HIGH FACULTY MORALE AND JOB SATISFACTION RESULT FROM INCREASED PRODUCTIVITY IN TEACHING, RESEARCH AND SERVICE

SHSHSN ALUMS INCREASE CONTRIBUTIONS BY 50% IN SUPPORT OF NEWLY ESTABLISHED GOALS.

HEADLINES

VISION OK!

BUT HOW TO….?

CHANGE!!WHY?

Challenges

Personal Power Grid

CanControl

Cannot Control

Take Action

MASTERY

CEASELESS

STRIVING

No Action

GIVINGUP

LETTING GO

Change Healthy People

StrategiesPrinciples of Change

Exercise Work Smarter Use Creative Thinking Skills Maintain Proper Perspectives

Limiting Beliefs

“We will never meet these new goals.”

“I can’t do this.” “If it ain’t broke don’t fix it.” “They just don’t care.” “I can’t learn this.” The future is just going to get

worse.” “There isn’t enough money.” “There isn’t enough time.” “This change is not good for my

department.”

Empowering Beliefs

“I can make a difference.” “There is always a better way.” “There is always a solution.” “Change is normal.” “I’ve succeeded in the past and I will succeed now.” “Nothing ventured, nothing gained.” “I know I can do this.”

Change Healthy Management

COMMITMENT CREATIVITY

CHALLENGE CONTROL

CONNECTION

Change Fact 1:

Change is Inevitable!

Change Fact 2:

You cannot become a butterfly by remaining a caterpillar!

Change Fact 3:

In the change from being a caterpillar to a

butterfly, you’re nothing more than a yellow, gooey sticky mess.

Conclusion

“Never doubt that a small, committed group of people can change the world. Indeed, it is the only thing that ever has.”