Gordon MilesCEO

The Royal College of Emergency Medicine

Who are we?

Challenges faced

• Legacy database• Proliferation of

spreadsheets• Inefficiency• Tacit knowledge of

systems and processes• Limited in house IT

capability• Financial time bomb of

IT investment

What we wanted to achieve

Results achieved

Lessons learned

Project Management is key Our limiting factors are our organisational

capacity and ability Members and Fellows took to it Staff enthusiasm for improvements needs

careful management

What next?