Customized support • Buybacks/trade-ins • Hardware ...

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Transcript of Customized support • Buybacks/trade-ins • Hardware ...

• Customized support• Hardware sourcing

• Buybacks/trade-ins• Asset management

Enterprise Support Services scalelogicinc.com/support-services/overview/

Post Warranty Bridge Support

• 24x7x4hr. support to over 120 countries• On-site parts with each contract• OEM Certified Level III engineers on the 1st Call• US-based assigned engineers to each account

Buybacks/Trade-ins

• Cash back options• Credit towards refresh purchase• Credit with partner for future purchases

Hardware Sourcing

• Storage/Servers/Networking• New and refurbished

Asset Management

• Certified disk shredding• Certified data erasure• HIPAA, NISPOM, DOD certified with full reporting• System integration• Data center moves• Asset recycling

Dell/EMC, HPE, HDS, IBM, NetApp, Quantum, QLogic, Brocade, Cisco