Customer reviews and testimonials: How is your online visibility

Post on 22-Nov-2014

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How do consumers think of reviews and testimonials? Where can you get reviews, how to get reviews, where should reviews be posted?

Transcript of Customer reviews and testimonials: How is your online visibility

How is your online

visibility?Questions:

Can people find your business online?

Can customers share their love for you online?

Fact:

People search for businesses and solutions on the computer and on their phones.

How to Respond to Facebook

Complaints-The COO at

Liberty Bottles

See the link at957KJR.com/BobRivers

Bob Rivers caught wind of the story and talked about it on

morning drive time. I listened for at least 5 minutes. A few

days later I heard Bob interview Ryan Clark for about 3-5 minutes. Ryan explained

the story and then went on to share how it increased their

business and number of Facebook followers.

Where can customers review you?Where are your competitors showing up?

Consider using customer testimonials and reviews as part of your content strategy.1- Have a place on your site showing testimonials.2- Make sure you have online profiles out there to gather reviews and comments.3- Create a strategy for gathering testimonials-

> Include links in email signature.> Email campaign, QR codes, or Postal campaigns.

Thank you!Let’s continue the conversation. Call or email me.

Andrea Hamilton

www.YourOnlineVisibility.com

Twitter.com/YourOnlineVis

425-647-6707