Post on 18-Jan-2018
description
Culture Shock
Intercultural Communication
Culture Shock Defined
• Stressful transition when individuals move from a familiar environment into an unfamiliar one
• You feel as though your identity and sense of self is stripped away
• Previously familiar cues and scripts are suddenly inoperable
• You don’t fit in
Oberg 1960 coined term
Culture Shock• Oberg argues CS produces an
identity disorientation • Destroying your sense of
wellbeing
Oberg’s Identity disorientation state
1. A sense of identity loss2. Identity strain due to making the
psychological adaptation3. Identity rejection by members of
the new culture
4. Identity confusion5. Identity powerlessness of not
coping with the new environment
Furnham 2001
ABC’S of Culture Shock
Affectively: feelings of anxiety, bewilderment, confusion, sadness, disorientation
• Intense desire to be elsewhere
ABC’S of Culture Shock
Behaviorally: confusion regarding the norms and rules that guide Cx appropriateness and effectiveness
ABC’s of Culture Shock
Cognitively: lack competence to interpret or explain these “bizarre” behaviors
W-shaped Model**Modified**
Honeymoon Stage: individuals are excited about new environment
Culture Shock Model
Hostility Stage: Sojourners experience major emotional upheaval
Culture Shock Models
Humorous Stage: learning to laugh at their cultural faux pas
W- model of CSIn-sync Adjustment stage:
Sojourners feel “at-home” and experience security and inclusion
Culture Shock Model
Ambivalence stage: Experience wide range of feelings about going home
Culture Shock Model
Reentry Culture Shock stage: Often feel more depressed and stressed than during the initial entry shock
Culture Shock Model
Resocialization stage:ResocializersAlienatorsTransformers
Pro’s (when managed
effectively) • A sense of wellbeing and
heightened positive self-esteem• Emotional richness and enhanced
tolerance for ambiguity, competence, cognitive openness and flexibility
• Enhanced optimism self, other, and surroundings
Con’s• Psychosomatic problems due to
prolonged stress• Emotional upheavals:feelings of
loneliness, isolation, depression, and drastic mood swings
Con’s• Interaction awkwardness due to
the inability to make sense of the verbal and nonverbal cues
Recap CheckpointCulture Shock is inevitableDevelop support networkEstablish contactsSeek positive mentorsRecognize CS is a transitional
World’s Apart• Chapel Hill NC meets Malaysia• Detroit Meets Peru• St Louis Meets Mongolia• Katonah NY Meets India