CU Succeed Powered By: Starfish

Objectives

● Describe Starfish Early Alert and Connect.

● Demonstrate how to create a profile.

● Practice setting up office hours and appointments.

● Explain the different flags/kudos.

● Demonstrate how to raise a flag and send kudos.

● Answer questions at the end of the presentation in the “parking lot”.

In this training you will learn:

What is CU Succeed Powered By: Starfish?“Starfish gives you a convenient way to keep track of your students raising

flags when you observe a pattern of behavior that concerns you, ensuring that the people on campus who can intervene are aware.”

“Getting started is easy. Accessible through your existing systems (Blackboard), Starfish will automatically display all students that you have

been assigned or are enrolled in your courses.”

Measuring Student Success

Short Term Goals• Adoption of CU Succeed Powered

By: Starfish • Increased office proficiencies• Engagement• Successful course completion

Longer Term Goals• Year-to-year persistence• Certificate/Degree Attainment

Key Benefits and Process Replacement

● No need to send emails to students about course related concerns.

● Documents flags and kudos for each individual student.

● Replaces the early alert form.

Early Alert and Connect

Make it Easy for Students to Engage• Simple appointment tools that sync with calendars• Capture notes, tasks, referrals and Success Plans

Learn More, Earlier, About Your Students•Let both people and systems trigger alerts•Faculty-friendly progress surveys•Customize unlimited flags and kudos

Overview: Flags, Kudos, Success Network

Within CU Succeed Powered By: Starfish:

• Raise a flag (When you have a concern with a particular student, raise a flag to communicate your observations.)

• Give kudos (Kudos: “Virtual pat on the back” to encourage students.)

• Network (The Network tab shows the people with whom the student has relationships such as instructors.)

Technical Recommendations

Recommended Browsers:Use Google Chrome or Firefox

If you can’t view Starfish:Clear Cache and CookiesAllow PopUps

Login to Starfish• Log into Starfish by going to Campbell’s Blackboard page (https://blackboard.campbell.edu/)

and click on the “Starfish” tab at the top of the page

Your Starfish Profile

Profile: Appointment Preferences

Profile: Email Notifications

Schedul ing Your Hours

●Click on the three lines at the top left and select “appointments”●Select the “week” view (select 7 day if you will tutor on weekends)

●Select “office hours”

Schedul ing One-on-one hours

●Student○ Type in student name

●When?○ Include t imes

●Where?○ Choose a location

●Reason○ Select based on appointment

●Course○ Select if applicable

●Sharing○ Can leave shared

Don’t forget to click submit!

●Tit le○ Can change “office hours” to say “advising hours”

●What day(s)?○ Can make reoccurring appointments or change schedule each week

●What t ime?○ Can have more than 1 hours blocks

●Where?○ Choose one locat ion

●Office Hours Type○ Scheduled or Walk-ins

●How Long○ 30 minutes or 1 hour recommended

● Instruct ions & Start /End Date○ If you want to leave any instruct ions puthere. If weekly appointments have a start& end date

Don’t forget to click submit!

●Select “Appointment”

Schedul ing walk-in or last minute hours

John Smith

Remember to check your spam email !

●To edit , cancel, or change an appointment○ Hover over the calendar icon on a scheduled appointment next to a student’s name

○ Select one of the options

After an Appointment . . .●Hover over the calendar icon on a scheduled appointment next to a student’s name

●Select “outcomes”

●Put in the exact meeting t ime of the session

●Check any boxes that apply

●Leave comments after meetings for

documentat ion

Parking LotQuestions

Break

Starfish Email Template

21

Subject: We Want to “CU” Succeed!

This course is a part of a student success initiative for the integration of “CU” Succeed Powered By: Starfish for Campbell University. As your instructor, I may raise flags and you may receive emails from Starfish regarding your attendance, academic performance and/or additional concerns.

Please pay attention to these emails and consider taking the recommended actions. They are sent to help you be successful! When you receive a flag, be sure to read the email and follow up with the recommended action items or seek the appropriate resources.

Preview of Tracking Items (Flags and Kudos)

Starfish Navigation

Students-Flags

Students-Flags

Students-Kudos

Students-Kudos

Hands-On: Let’s dive in!

Practice Kudos and Flags

Thank you | Parking Lot Questions

Resources and Support

Allan Winter, Academic Computing CoordinatorEmail: wintera@campbell.eduWork Phone: (910) 814-4768

Charlotte Russell Cox, Instructional Technology SpecialistEmail: crcox@campbell.eduWork Phone: (910) 893-7210

Adam McIntyre, Blackboard Administrator (Technical Support)Email: amcintyre@campbell.edu

Work Phone: (910) 893-1936

Academic Computing Starfish Page:https://wordpress.campbell.edu/charlotte/training-and-events-2/professional-development/starfish-student-retention/

Starfish YouTube Channel: https://www.youtube.com/playlist?list=PLrISg2rzQL5bIWqr07FVdPbOZ_Gir_HCx