Post on 15-Apr-2017
Designing Designing Designing Designing eeee----learning learning learning learning
ScenariosScenariosScenariosScenarios
Context, Challenge, Consequences
Version 1.0 15/04/2016 Andrea B. Bosshard
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If consequences of mistakes have a severe impact, include a high level of risk or the outcome not obvious or delayed.
Use them with the top four levels of Blooms taxonomy: create, evaluate, analyse and apply.
Example: Bank clerk scenario
Context: The learner assumes the role of a Bank clerk working directly with customers on high street.
Challenge: Check if the presented credentials are legitimate and the data is correct.
Consequence:If the learner executes the transaction without following the proper procedure, the bank is prosecuted for negligence by the rightful account holder.
ContextContextContextContext
An authentic, relevant scenario tailored to the target audience in a realistic setting. Make it as specific as possible include:
• Company size, industry, history, market situation, geographical location…
• Organisational hierarchy, Departments, C-suite, Team leaders, employees…
• Create a persona that matches the target audience.
• Workplace environment, sabotaging or supporting co-workers, deadlines and other stress factors.
Challenges with realistic choicesChallenges with realistic choicesChallenges with realistic choicesChallenges with realistic choices
The challenge may be a RE-ACTION to change, events, requests, incidents, conflicts, complaints…
Analyse the challenge to identify probable outcomes, formulate strategies and identify issue.
Make sure the challenge is applicable to the circumstances of your target audience.
Offer realistic choices which require a deeper though process.
Include supporting information (learning content) to help the learner make the best choice.
ConsequencesConsequencesConsequencesConsequences
• Show real world consequences of learner’s choice
• Allow mistakes
• Indicate negative consequences
• Allow learners to correct their mistakes
• Encourage learners to seek more information
• Load the feedback with the learning content
Logic of Branching Scenario
Challenge
Choice 1 Consequence 1
Choice 2 Consequence 2
Choice 3 Consequence 3
Apply the STAR technique - Situation, Task, Action, Result.
Use a spread sheet to outline a scenario with challenges,
choices and consequences.
Challenge3
Choice 1 Consequence 1
Choice 2 Consequence 2
Choice 3 Consequence 3
Creating branching scenarios tips
1. Think of consequences that achieve or support (negative) your Learning Outcomes.
2. Think one “brilliant” consequence, add one to two “not so good” and one “bad” consequence.
3. Write a high-level plot that provides several intersecting routes to those consequences.
4. Start with the “brilliant” path and then add the other paths.
5. Test your plot on SMEs and some learners to make sure it’s realistic and not too easy.
6. After testing, add dialogs and details.