Creating a Digital Outreach Plan

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Presentation given at the Grinspoon Institute for Jewish Philanthropy's Annual Conference in Springfield, MA, November 2010. Focus on how nonprofits can plan their digital outreach efforts strategically to maximize impact. What online channels should a nonprofit use? How can they be used most effectively? This presentation helps nonprofits think through their outreach goals and formulate a plan to reach those goals.

Transcript of Creating a Digital Outreach Plan

Elissa Schertz, Camp Morasha

Creating a Digital Outreach PlanSocial Media, eNewsletters, and Your WebsiteNovember 22, 2010

Kevin Martone

Technology Program Manager

kevin@hgf.orgGrinspoon Institute for Jewish Philanthropy

Goal: Keep Connected Long After Camp

Camps Can Rebuild Community

Determine Your Goals

What Are Your Goals?

Collect contact info Re-engage alumni Event participation Donations Enrollment Continue camp impact long-term (i.e., professional

networking) Other?

SMART

Audience?

Donors

Prospects

Alumni

Current Families

Potential Families

8

Goal: Promote Alumni Reunion Widely

Goal 1______________

Goal 2______________

Goal 3______________

Blogs_________________________________________________________________

Video Sharing_________________________________________________________________

Remixed from Idealware’s Nonprofit Social Media Decision Guide (www.idealware.org)

Other_________________________________________________________________

Trad. Newsletter/Direct Mail____________________________________________________

Website_________________________________________________________________

Facebook_________________________________________________________________

eNewsletter_________________________________________________________________

Twitter_________________________________________________________________

Other Offline – Events, Calls, Mtgs.____________________________________________________________

Photo Sharing_________________________________________________________________

Determine Plan

and Resources

Revise /Expand?

Goals

Listen

Post Regularly

Plan

Respond

Execute

Re-evaluate

How Do You Eat An Elephant?

Determine Your Capacity

When?

How?

Tools can help make process more efficient Be Strategic 15 Minutes Per Day?

Content Calendar – Manage Communications

Month JanuaryWeek of (Mon. Start) 29 4 11 18 25

Key Dates & Events  

Camp Early Bird Special Ends    

           Press Releases        Online          

Website    

Early bird special ending - link to blog post    

Blog    

Early bird special ending - story of camper from last year

  Embed YouTube video of scholly

recipients

Facebook    Early bird

special ending  

When it's cold in January what HOT activity at camp do

you miss most?

Someone to Call for Help

Find Your Assets – Summer Staff

Skills Emotional Connection

Find Your Assets – Stories, Photos, Video

Find Your Assets – Community

Implement - Tools

Goal 1______________

Goal 2______________

Goal 3______________

Blogs_________________________________________________________________

Video Sharing_________________________________________________________________

Remixed from Idealware’s Nonprofit Social Media Decision Guide (www.idealware.org)

Other_________________________________________________________________

Trad. Newsletter/Direct Mail____________________________________________________

Website_________________________________________________________________

Facebook_________________________________________________________________

eNewsletter_________________________________________________________________

Twitter_________________________________________________________________

Other Offline – Events, Calls, Mtgs.____________________________________________________________

Photo Sharing_________________________________________________________________

Remember when they served “Camp Stew”? What was in that anyway? Do they still serve it or did the health inspector get involved?

Does anyone remember Lou Carbone? 1984-86?

Why aren’t the oldest campers in the big bunks this year? It’s tradition, people!!

Every email I get from camp is asking me for money. Enough!

Can’t wait till camp next year! LOL

Yeah Camp!

Hi!

What’s the story about Gary not coming back to camp this year? He was the best asst. dir. there.

Shou

t out

to th

e be

st b

unk

at c

amp:

Bu

nk A

BC!

Listen

Respond!

“Those who ignore the party/conversation/network when they are content and decide to drop in when they need the network may not succeed. It’s pretty easy to spot those that are just joining the network purely to take – not to give. Therefore, be part of the party/conversation/network before you need anything from anyone.”

- Jeremiah Owyang of Web-Strategist.com

ABC

Camp ABC

Post Regularly

Content Calendar Leverage Content Personal Stories 12:1 Rule

Measure

Collect contact info Re-engage alumni Event participation Donations Enrollment Continue camp impact long-term (i.e., professional

networking) Other?

SMART

Elissa Schertz, Camp Morasha

You Can Do It