Cover Letters: Everything You Need to...

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Cover Letters: Everything You Need to Know

Speaker:

Peggy McKee

Cover Letters: Everything You Need to Know

Speaker:

Peggy McKee

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Make sure you won’t have any interruptions…

I don’t want you to miss a

single second of this interview-getting

information.

I Will Take Questions (At the End of the Presentation)

I Will Take as Many Questions as I Can in the Time Left

I Won’t Be Able to Get to Every Question

I Will Look for Commonalities in Questions to Choose Topics that Interest You as a Group

If You Have a Question Please Do Ask, But…

Hold your questions until the end!

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Navigation

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Chat

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How to Ace Your Phone Interviews

Click the “Download” button

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Click the

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Poll #1

Do you have multiple interviews scheduled in the next 4 weeks?

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Interviews to Job Offers

14 Interviews to 1 Acceptable

Job Offer

17 Interviews to 1 Job Offer

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3 Things That Keep Most People from Getting Interviews:

Your cover letter isn’t strong enough.

Your resume isn’t strong enough.

3 You are applying for jobs online.

1

2

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Today You Are Going To Learn To Write a Killer Cover Letter

What you learn today will make hiring managers want to read your resume.

It will—

Set You Apart From All Other Job Seekers

Be What Hiring Managers Are Looking For

Show Your Personality and Professionalism

Writing The Cover Letter Is Something You Dread?

You—

• Agonize Over Every Word

• Think It is a Waste of Time

• Think That They Probably Won’t Read It

Your cover letter is critical, and they will read it.

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Hiring Managers Expect a Cover Letter A bad cover letter is just as bad as no cover letter.

Most common mistakes:

Too Long

Too Hard to Read

Too Generic

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Not sending a cover letter and sending a bad cover letter are

equally damaging to your job search.

A Good Cover Letter Has Multiple Goals A Great Cover Letter—

Impresses the Employer

Highlights Your Best Qualities

Is Easy for Them to Read

Makes You Stand Out

How do we meet all these goals in one short letter?

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The Purpose of the Cover Letter

Your cover letter is the first place you start to sell yourself for the job.

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“Hey, you need to pay attention to my resume. I’m someone you’re going to be interested in talking to.”

The job search is a sales process.

You Are the Product

The Hiring Manager Is the Buyer

You want them to buy your product, which is to hire you.

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Psychology of the Sales Process • As a customer, you –

Buy Things All the Time

See Things that Interest You

Make Decisions Based on “What’s In It For ME?”

• Get the HIRING MANAGER’S attention – tell them what’s in it for them. What can you do for them?

In a job search, the hiring manager is the customer.

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Use Your Cover Letter Like a Commercial

Gets Your Point Across Quickly

Is Easy to Skim

Is:

• Polite

• Professional

• Friendly

Shows Your Communication Skills

Shows Why They Should Talk to You About This Job

Makes Them Excited to Read Your Resume

Is Targeted to the: • Job • Company • Hiring Manager

A Good Cover Letter:

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Addressing the Cover Letter

• Addressed to an Actual Person

• NEVER “To Whom It May Concern”

• Find the name of the person

Addressing them by name will show you as someone who goes

above and beyond.

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The Body of the Cover Letter Has 3 Paragraphs

• 1st Paragraph - Introduction

– Grab Attention (Almost Like a Headline)

– Most Important Information First

– Clearly Say What Job You’re Interested In

• 2nd Paragraph - Details That Match The Job Description

• 3rd Paragraph - Closing Statements

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First Paragraph – Introduce Yourself • Use It Like A Headline

• Mention Mutual Contacts

– “Jane Smith suggested I contact you.”

• Mention the Specific Job Opening

• No Opening? Use Your Objective Statement

– I’m a supply chain management expert looking for an opportunity to use my background in procurement and strategic sourcing as well as my demonstrated strategies for multi-million dollar cost reductions to improve metrics, profitability, and quality for the ABC organization.”

Keep this paragraph short and to the point – 2 to 3 sentences.

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Write to an Actual Person

Think about that person –

─ Is it a recruiter?

─ Is it a hiring manager

Put yourself in their shoes. – What are their problems?

– How could you be a solution?

Be direct. Be aggressive. Tell them how you can solve their problems.

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Second Paragraph – Specific Details Back up what you’ve said in the first paragraph with hard evidence—details that whet their appetite for your resume.

Use bullet points – – Draw Your Eye

– Visually Appealing

– Easy to Read

– Bite-Sized

BULLET POINTS deliver your important information effortlessly.

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Which would you prefer to read?

My long-term experience in the service industry shows that I have learned to meet and exceed each customer's expectations with service. I have worked with all types of customers in a variety of settings. I realize how important it is to gain repeat business through customer loyalty and word-of-mouth advertising. I have been able to consistently position companies for better exposure and greater marketability many times. I also consistently achieve ongoing success with my teams with excellent training. My training focuses on building morale, maintaining teams' self-confidence and training them to build the sale by improving their people skills.

Example 1:

• Exceed customer’s expectations with service

• Experienced with all types of customers

• Actively cultivate valuable customer loyalty and repeat business

• Consistently successful at gaining exposure

• Build successful teams through training and morale-building

Example 2:

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What should you write in bullet points? • Don’t copy and paste what’s in your resume.

• Use their requirements from the Job Description to guide your bullet points.

Company wants X, You’ve got X

• Talk in terms of accomplishments.

At ABC Company, I led my team to a 25% increase in revenue.

Think about answering their needs. Tell them how you can help them.

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Ex. #1 - Bullet Points for Sales Rep

Position Summary: We are currently searching for a New Business Sales Representative (New Contracts Sales Hunter) who will aggressively grow our landscape maintenance business in a defined territory. This position will cover the Los Angeles market, local qualified candidates currently residing in those areas are highly preferred. Being a New Business Sales Representative for ABC Company is both challenging and rewarding, and it might be a great career opportunity for you if: • You are driven, disciplined and focused, and consider yourself as a HUNTER of new

business • You enjoy PROSPECTING and you’re able to open new doors • You can create rapport, credibility and build trust-based RELATIONSHIPS • You can effectively QUALIFY opportunities with key decision makers to gain

valuable intelligence • You’re obsessed with developing value-based solutions for customers • You can build and present compelling and customer-centric PROPOSALS • You love to work in a service industry with a product that is beautiful • Like being challenged with ACTIVELY SELLING to many different customer segments • You like working in a team-selling environment • You are resilient and persistent in CLOSING DEALS

If the Job Description Says This:

• Gained 25 new customers in 6 months, a 25% increase

• 50% of customer base is repeat business

• Cold call success rate of 30%

• Voted “Most Valuable Player” for sales team 2 years in a row

• #1 out of 17 sales reps

• Grew annual sales 40%

• Lived in Los Angeles area for 15 years

Then the Bullet Points Could Say This:

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Ex #2 - Bullet Points for Operations Manager

Job Description: Reports to Plant Manager and develops and executes 1yr and 3 yr business plans supporting national/regional/local objectives including the development of strategies, processes, and programs. Responsibilities: • Motivate, direct, coach, and develop a diverse, high-performing leadership

team

• Satisfy the needs and service requirements of internal and external customers

• Sustain a consistent, long-term vision through continuous process improvement

• Develop a culture that embraces the tenets of operational excellence • Demonstrate behaviors needed for effective implementation of change • Effectively translate plant goals and objectives to all levels of the

organization ensuring alignment on relevant perfomance data • Ensure compliance to company and regulatory policies • Foster an environment that supports an engaged safety culture

Requirements: • Master’s Degree • 8+ years manufacturing experience • ISO or other management experience • Lean, Six Sigma Certified

If the Job Description Says This:

• Led 23-person team ranked #1 performance team in organization

• Customer Satisfaction Rate 100%

• Consistently improved efficiency 10% every year for 5 years

• Reduced injuries on shop floor from 13 to 1 in one year

• Increased policy compliance rate from 80% to 99%

• 12 years manufacturing experience

• Six Sigma Certified in 2004

Then the Bullet Points Could Say This:

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Click the

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Poll #2

If your cover letter grabbed the attention of the hiring manager would you get more interviews?

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Little Changes Make a Big Difference

My long-term experience in the service industry shows that I have learned to meet and exceed each customer's expectations with service. I have worked with all types of customers in a variety of settings. I realize how important it is to gain repeat business through customer loyalty and word-of-mouth advertising. I have been able to consistently position companies for better exposure and greater marketability many times. I also consistently achieve ongoing success with my teams with excellent training. My training focuses on building morale, maintaining teams' self-confidence and training them to build the sale by improving their people skills.

Example 1:

• Exceed customer’s expectations with service

• Experienced with all types of customers

• Actively cultivate valuable customer loyalty and repeat business

• Consistently successful at gaining exposure

• Build successful teams through training and morale-building

Example 2:

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Think About Your Reader

• Hiring Managers are Extremely Busy

• Busy People Skim What They Read

• Important Information is Missed

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You can miss out on an interview if your cover letter or resume doesn’t communicate what they need to know.

Quantify Your Accomplishments

State your accomplishments in terms of:

Numbers

Voted Most Valuable Employee 6 Times

Dollars

Increased Revenues by $2MM With XYZ Project

Percentages

Developed procedure that reduced costs by 50%

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Examples of How To Quantify Responsible for developing new customer relationships

Developed 3 new customers into multi-million dollar accounts in 1 year

Responsible for delivering product on time

98% on-time product delivery

Responsible for improved efficiency Reduced lead time by 30%

Responsible for ensuring accuracy in warehouse log

Improved warehouse log accuracy from 75% to 99%

Responsible for reducing costs Developed procedure that saved $20,000 in first 6 months

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Quantifying Your Accomplishments is Powerful Numbers really get the attention of hiring

managers.

• Back up what you say with measurable results.

• Numbers prove what you can do.

• Pull the stats that sell you.

You’re answering the question, “Why should I talk to you about this job?”

Put yourself in their shoes.

Figure out what they need.

Show them why you meet that need.

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Third Paragraph - Your Close

Your last paragraph should be direct and to the point –

– Sum up why they should see you.

– Let them know when you intend to follow up.

Say something like:

– “I am very excited about the potential for this company and this position, and know that my skills in x, y, and z will advance your goals for this division. I look forward to discussing it with you, and I will call within a few days to set up a time to meet. Thank you for your consideration.”

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If there’s no specific job opening… • Say something like:

– “If you are interested in someone like me, I would love to set up a time to speak with you. If you know of anyone who would be interested in someone like me, I would appreciate getting their contact information. I will call in a day or so to discuss it with you.”

• Be direct, aggressive and to the point.

You want your own personality to shine through.

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Poll #3

Would you like to know, without a doubt, that your cover letter will make them read your resume and call you for an interview?

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Click the

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to the answer that best fits your situation.

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How to End Your Cover Letter

• Always write “Sincerely,”

• Below that goes your name.

• Your contact information:

– Address

– Phone Number

– Email Address

Best fonts are 12-point:

Arial

Verdana

Times New Roman

Helvetica

Proofread… proofread again… and then get someone else to proofread it, too.

Don’t Send Your Cover Letter As An Email Attachment

• Never send cover letter as an attachment to your email.

• They’ll never open it.

• Don’t make the hiring manager (or recruiter) go through an extra, unnecessary step.

Make it easy for the hiring manager to see your information.

X

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The Cover Letter IS the Body of the Email

The body of the email is the ideal place to write what you need to say.

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The Goal of the Cover Letter

Get the hiring manager to—

• Open and Read Your Resume

Follow the strategies we’ve talked about today—

Recognize the cover letter is a selling document.

Put yourself in the hiring manager’s shoes.

Make it easy for them to see why you’re someone they need to talk to.

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3 Main Reasons You Don’t Get Interviews Reason #1 – Your Cover Letter Isn’t Strong Reason #2 – Your Resume Doesn’t Communicate Your Value Reason #3 – You Are Not Speaking To the People Who Can Hire You

A great cover letter alone is not enough. You have to back it up

with a great resume.

Click the

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to the answer that best fits your situation.

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Poll #4 Based on what you’ve learned here today, do you believe that your resume is selling you like your new cover letter will sell you to get you interviews?

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Little Changes Make a Big Difference In Your Resume, Too

• I coach candidates (job seekers) from around the world, from entry-level to C-Level. • Resumes, Interviews, Salary Negotiations

• Many people who are extremely good at what

they do have documents that sabotage them in the job search.

Your most important job search document is your RESUME.

How Do You Figure Out What’s Wrong With Your Resume?

• It isn’t easy to figure out on your own. • Employers don’t tell you why they rejected your

resume.

• 90%-95% of job seekers have a resume error that is holding you back and causing rejection.

Once you get it right, it will have a positive impact now and for the rest of your career.

What happens if you don’t have an interview in the next 4 weeks?

• You won’t get a job in the next 4 weeks.

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You won’t get a PAYCHECK in the next 4 weeks.

If based on what you have learned here, you know you need to update and improve your

resume then I have a SOLUTION for you.

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Get the Best Resume You’ve Ever Had By incorporating some of the things we’ve talked about today –

Write an Objective Statement That Acts as a Headline and SELLS You

Summarize Your Accomplishments in Attention-Getting Bullet Points That Hiring Managers Love

Quantify Your Accomplishments No Matter What Job You Do

The 3 most effective changes for your resume—all in my Extreme Makeover Resume Kit.

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Extreme Resume Makeover Gets You More Interviews

Hi Peggy,

Thanks for the valuable information in the Extreme Makeover Kit. My resume looks more clear and tells in powerful language exactly what the hiring manager needs to know. The proof is I applied 3 times this week and got 3 invitations for an interview.

Kind regards, Els Van den Brempt

I completed your Extreme Resume Makeover and within the first week was called to interview at a company for four different positions.

Tammy D

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Your cover letter will make a fantastic first impression.

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#3

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