Post on 04-Jul-2015
description
Copyright 2005 Susanne Terry Do not copy or reprint without permission
COMPARISON OF THE ROLES OF THE MEDIATOR AND THE REFLECTIVE DEBRIEFER
MEDIATOR REFLECTIVE DEBRIEFER
Belief in parties Belief in mediator
Self determination is goal Self-determination is goal
Ask questions Ask questions
Frame Frame
Holds a mirror Holds a mirror
Parties determine outcome Focus person determines outcome
We do not give the answer We do not give the answer
Curiosity Curiosity
How can I help you? How can I help you?
They are the experts They are the experts
May share some observations May share some observations
Encourages Encourages
Builds trust Builds trust
Casts doubt Casts doubt
Reduces defensiveness Reduces defensiveness
Opens the door to options Opens the door to options
Opportunity for work at deeper level Opportunity for work at deeper level
Invites self revelation Invites self revelation
Invites personal growth Invites personal growth
Encourages careful analysis Encourages careful analysis
It’s not my problem It’s not my problem
You did it You did it
Never works harder than parties Never works harder than parties