Content Marketing 2.0 - Beyond the Basics - Cleveland AMA

Post on 15-Sep-2014

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A presentation given by Joe Pulizzi to the Cleveland chapter of the AMA (American Marketing Association). The presentation covered 10 non-basic steps to get your content marketing off the ground and attracting and retaining customers.

Transcript of Content Marketing 2.0 - Beyond the Basics - Cleveland AMA

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JOE PULIZZI’S PRESENTATION:

Content Marketing 2.0: Beyond the Basics in 10 Steps

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Content Marketing InstituteCMI teaches marketers how to effectively own their media channels to attract and retain customers.

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There Is One Keyto a Successful

Presentation

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Image courtesy of Pooky Poetry

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The Evolution ofContent Marketing

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91/100

http://bitly.com/cm-research

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Just 42% believe their content marketing is effective

http://bitly.com/cm-research

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How Many of You Have a Documented Content Marketing

Strategy?

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http://bitly.com/cm-research

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Fill a Need &Find Your Why

Tip #1

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Enabling Women to Have More Quality Time with

Their Families

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Help Engineers Answer the Most Challenging

Industrial Solder Questions

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Search Engine Optimization

LeadGeneration

Social Media

INDIUM CONTENT

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Your Sweet Spot

What You Know

What Your ProspectCares About

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Create a Content Marketing Mission

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Tip #2

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Why?

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Why?Welcome to Inc.com, the place where entrepreneurs and business owners can find useful information, advice, insights, resources and inspiration for running and growing their businesses.  

1. Core Target Audience2. What Will Be Delivered3. The Outcome for the

Audience32

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THE CONTENTBRAND

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Why?

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Why?OpenView Labs is Dedicated to Helping Entrepreneurs Build Great Companies. 

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1. Who?2. What’s the Outcome?3. How?

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We have nothing to talk about that will

engage our customers

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Publicly Answer Your Customers’ Questions

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Tip #3

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Marcus SheridanCEO, River Pools & Spas

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2007• $4.5 million in Sales• $250,000 advertising spend

• Sold more fiberglass swimming pools than any other pool retailer in North America.

• $40,000 in advertising spend• Won 15% more bids• Cut sales cycle in half.

2011

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Focus on Subscribers As a Key Metric

Tip #4

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What’s the difference between those who

subscribe to my content and those that don’t?

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BUILDING AUDIENCE

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Build an Influencer List

Tip #5

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Use the Social Media4-1-1 Program

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Tip #6

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4 - 1 - 1Sales

Content Marketing

InfluencerSharing

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Bake Influencers Into Your Content

Tip #7

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Create an Engine to Get and Keep Subscribers

Tip #8

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Don’t Overcomplicate

Tip #9

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Mid-sized CMS company – large considered purchase ($100k to $200k)“okay, we’ll try this content marketing thing”

BUT, customer acquisition was

1.2x the cost1.5x as long

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“wait for it....”

Customer AcquisitionSpent 2X as muchStayed 5X as long2X more likely to share

Creating Better Customers

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Persona #1 Building a Better Business/Thought Leadership

Webinar

How-To-Webinar

eBook/White Paper Version of Webinar (10 Steps)

CTAs in Report (Landing

Page/Phone #)

Attended

Attended

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Get Your Marketing Objectives in Order

Tip #10

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TAKEAWAYS1. Find Your Why2. Create a Content Marketing Mission Statement3. Publicly Answer Your Customers’ Questions4. Focus on Subscribers as a Key Metric5. Build an Influencer List6. Use Social Media 4-1-17. Bake Influencers Into Your Content8. Create an Engine to Get and Keep Subscribers9. Leverage SlideShare10.Create a Why for Each Content Channel

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Joe Pulizzijoe@contentinstitute.com

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THANKYOU