Connecting the Pieces

March 31, 2016 – 2pm ET – 3pm ET

With CROWNWeb Outreach, Communication, and Training (OCT)

“CROWNWeb 4.10 and Do Your PART II” Town Hall

O 2Connecting the PiecesNote: Computer speakers or headphones are necessary to listen to streaming audio.

• Audio for this event is available via INTERNET STREAMING - No telephone line is required.

• Computer speakers or headphones are necessary to listen to streaming audio.

• NOTE: A limited number of phone lines are available if you are experiencing poor audio quality – send us a chat message!

Streaming Audio

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Step 2

Step 1

Location of Audio Controls

Audio from computer speakers breaking up? Audio suddenly stop?

• Click Pause button

• Wait 5 seconds

• Click Play button

Troubleshooting Audio

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Example of Two Connections to Same Event

• Hear a bad echo on the call?

• Echo is usually caused by multiple connections to a single event.

• Close all but one browser/tab and the echo will clear up.

Troubleshooting Echo

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Note: Some questions may require additional research. Unanswered questions may be submitted to CRAFT@MyCROWNWeb.org.

Type questions in the “Chat with Presenter” section, located in the bottom-left corner of your screen.

Submitting Questions

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Janis Grady, RHIT, CPHQContract Officer’s Representative (COR)

CROWNWeb Outreach, Communication, and Training (OCT)

Centers for Medicare & Medicaid Services,

Division of Quality Measurement (DQM)

Today’s Host

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Oniel Delva, BA, CTT+Communications Manager

Oniel Delva is the Communications Manager for the CROWNWeb OCT team. Since joining the CROWNWeb team in October 2008, he has spearheaded the development of CROWNWeb educational events and materials, and published more than 35 CROWNWeb articles in a numerous national magazines and journals.

Michael Seckman, CTT+Training Manager

Michael Seckman is the Training Manager for the CROWNWeb OCT team. Mr. Seckman has led the development of CROWNWeb online training modules, online help systems, and quick start guides since December 2007. Additionally, in his role, Mr. Seckman oversees the deployment of instructor-led webinar and video training efforts.

Today’s Presenters

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Fictitious Patient Data Displayed

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NOTE:

Please note that today’s presentation contains FICTITIOUS PATIENT DATA

Latest News and Reminders

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• Clinical closures apply to all Collect Types.

• Clinical data submissions apply to all submission methods.

2016 Clinical Closures

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Clinical Month Date of Closure for Clinical Submissions

January 2016 March 31, 2016 at 11:59 p.m. ET

February 2016 April 30, 2016 at 11:59 p.m. ET

March 2016 May 31, 2016 at 11:59 p.m. ET

April 2016 June 30, 2016 at 11:59 p.m. ET

May 2016 July 31, 2016 at 11:59 p.m. ET

June 2016 August 31, 2016 at 11:59 p.m. ET

July 2016 September 30, 2016 at 11:59 p.m. ET

August 2016 October 31, 2016 at 11:59 p.m. ET

September 2016 November 30, 2016 at 11:59 p.m. ET

October 2016 December 31, 2016 at 11:59 p.m. ET

November 2016 January 31, 2017 at 11:59 p.m. ET

December 2016 February 28, 2017 at 11:59 p.m. ET

CROWNWeb Did You Know:Saved vs. Submitted CMS-2728 Forms

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• What is the difference between a Saved and a Submitted CMS-2728 form?

Saved CMS-2728 forms can still be edited

Saved CMS-2728 forms can be deleted if needed

Saved CMS-2728 forms contain data that cannot be received or reviewed by CMS

Saved CMS-2728 forms are NOT SubmittedCMS-2728 forms

• Currently, there are nearly 10,000 CMS-2728 forms in a SAVED status in CROWNWeb – ready to be reviewed and SUBMITTED.

• Facilities must remember that their CMS-2728 forms are not complete until they are SUBMITTED.

Saved vs. Submitted CMS-2728 Forms

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Total CMS-2728 Forms in Saved Status

OPhoto courtesy of The ESRD National Coordinating CenterData provided by CROWN Data Discrepancy Support

Data reflects total number of CMS-2728 forms in a “Saved” status in March 2016.

802

853

691

469

706

292

334

261

473

512 197

1148

598

400374

617

749454

Total: 9,930

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Saved vs. Submitted CMS-2728 Demo

Submitting Saved CMS-2728 Forms

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CROWNWeb 4.10 Updates to Come

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CROWNWeb 4.10 Things to Come

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• CMS plans to implement CROWNWeb 4.10 on Tuesday, April 5, 2016.

• CROWNWeb 4.10 will primarily include behind the scenes updates. Planned enhancements include:

Patient Matching

Facility Dashboard Framework

Patient Matching

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Patient Matching

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• During the patient admit process, CROWNWeb utilizes 6 key identifiers to determine if the patient is currently in the system:

• CROWNWeb triggers a “Near Match In-Scope” or “Near Match Out-of-Scope” message if key identifiers do not match.

John Q. Smith10/18/1952Male990-90-1234990901234A

John Q. Smith10/19/1952

Male990-99-1234990991234A

Social Security Number Last Name

Medicare Claim Number Gender

First Name Date of Birth

Note: Fictitious Patient Data.

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Resolving Patient Near Match

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• CROWNWeb allows users to view and compare data in CROWNWeb vs. data entered, if “Near Match In-Scope.”

• CROWNWeb informs users to contact their ESRD Network for assistance, if “Near Match Out-of-Scope.”

• If a single patient’s records are entered twice in CROWNWeb, they must be merged. Note: Fictitious Patient Data.

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New Patient Matching Solution

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• CROWNWeb will utilize the following features to support Patient Matching:

Soundex on Patient First or Last Name

Reverse First and Last Names

Birth Date

Other Name

Strip Special Characters

Name entered

incorrectly in

CROWNWeb

during the admit

process as:

First Name: Delva

Last Name: Oniel

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New Patient Matching Solution

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• CROWNWeb will utilize the following features to support Patient Matching:

Soundex on Patient First or Last Name

Reverse First and Last Names

Birth Date

Other Name

Strip Special Characters

CROWNWeb

recognizes error

and presents an

Exact Match with

correction:

First Name: Oniel

Last Name: Delva

Facility Dashboard Framework

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Facility Dashboard Framework

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• This is the initial development framework for a Facility Dashboard.

Note: Mock up only. Does not represent exactly what facilities may see.

Do Your PART II

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• PART data are obtained from information entered on the Admit/Discharge, Patient Attributes, and Dialysis Treatment Information screens in CROWNWeb.

• PART data in CROWNWeb help with verifying the accuracy of:

Patient census

Admit/Discharges status

Patients’ current treatment summaries

Patients’ current attending physicians

• Users should follow the proper patient admit process to ensure that patients missing from the PART screen are entered in CROWNWeb.

PART Reminder

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• Users should verify PART data in CROWNWeb at the end of each month; and no later than the 5th business day of the following month.

Example:

PART Verification Frequency

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New Patient Admitted to facility March 25, 2016

PART data verified on March 31, 2016 – no later than April 7, 2016

Note: Fictitious Patient Data.

Final Comments and Wrap Up

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Questions

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CMS Community WebEx:

Topic: TBD

Date: April 28, 2016

Time: 2pm-3pm ET

Our Next Session

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30Connecting the PiecesHHSM-500-2015-00511GO

For Further Information…

Help Me Form: http://help.mycrownweb.org/

QualityNet Help Desk: 1-866-288-8912

Website: http://www.mycrownweb.org

Thank You

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