Post on 13-Jun-2021
Connecticut Department ofEnergy and Environmental Protection
2018 National Tanks Conference & ExpositionSeptember 12, 2018
Speed Dating: UST Technology
Connecticut Department of Energy and Environmental Protection
Speed Dating: UST Technology
E-Government: Running UST/LUST State Programs Efficiently
Moises Torrent, Environmental AnalystEmergency Response & Spill Prevention DivisionStorage Tank & PCB Enforcement Unit
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Initial steps
• Determine scope of project (programmatic or enterprise)
• Send out RFI and schedule demonstrations• Decide between a custom application or a
“canned” product• Send out Request for Proposals• Award the bid and begin implementation
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Implementation
• Meet with your team and develop a Project Wheel for each Phase– UST Business Team – CT DEEP staff (subject matter experts)– CT OIM – Office of Information Management– Data Base Team –Fairfax/IT– Project Management – Fairfax/IT– CT BEST – Bureau of Enterprise Systems and Tech.
DEEP – e-Permitting
State of Connecticut, DOITSystem Development Methodology (SDM)
Document Name: Project WheelsSTD, COTS, RAD, LITEPage 5
* Staffed from the Business
TECHNOLOGYPARTNERS
BUSINESS PARTNERS
*Pete Zack,Business Manager*Helen Robbins,
Business Requirements Lead
Irene Garcia,Technology Manager
Dwayne Boulden (Fairfax), Test Lead
John Traynor,Production Support Lead
Tom Botti,Infrastructure
Lead
* Marion Torres,Phil Wilde,
Dave Johnson, Dave Madsen, Veronica Ferriss, Bea Milne , Beth Doran
(SMEs)
David Suess (Fairfax),Development Lead
*Helen Robbins,Business Process Lead
Tom Botti,Security Lead
* Marianne Wisker,Procurement Lead
Tom Botti,Network Lead
Required
Current Phase: Business RequirementsPSC – Project Steering CommitteeSee IMSB slide
Yvonne Bolton,
Executive Sponsor
*Lori Saliby,Deployment Lead
Release 1: UST
Support/Consulting Roles:Filenet P8: Bill Katzer (BEST), Marco Incorvaia (Fairfax)BEST Enterprise Architect: Len SmithFinancial Advisor : Marianne Wisker
DEEP – e-Permitting
State of Connecticut, DOITSystem Development Methodology (SDM)
Document Name: Project WheelsSTD, COTS, RAD, LITEPage 6
* Staffed from the Business
TECHNOLOGYPARTNERS
BUSINESS PARTNERS
*Pete Zack,Business Manager*Helen Robbins,
Business Requirements Lead
Irene Garcia,Technology Manager
Dwayne Boulden, Test Lead
John Traynor,Production Support Lead
Tom Botti,Infrastructure
Lead
David Suess,Development Lead
*Helen Robbins,Business Process Lead
Tom Botti,Security Lead
* Marianne Wisker,Procurement Lead
Tom Botti,Network Lead
Required
Current Phase: DesignPSC – Project Steering CommitteeSee IMSB slide
Yvonne Bolton,
Executive Sponsor
*Lori Saliby,Deployment Lead
Release 1: UST
Irene Garcia, Vendor Lead
Support/Consulting Roles:Filenet P8: Bill Katzer (BEST), Marco Incorvaia (Fairfax)BEST Enterprise Architect: Len SmithFinancial Advisor : Marianne Wisker
* Marion Torres,Phil Wilde,
Dave Johnson, Dave Madsen, Veronica Ferriss, Bea Milne, Beth Doran
(SMEs)
DEEP – e-Permitting
State of Connecticut, DOITSystem Development Methodology (SDM)
Document Name: Project WheelsSTD, COTS, RAD, LITEPage 7
* Staffed from the Business
TECHNOLOGYPARTNERS
BUSINESS PARTNERS
*Pete Zack,Business Manager*Helen Robbins,
Business Requirements Lead
Irene Garcia,Technology Manager
Dwayne Boulden, Test Lead
John Traynor,Production Support Lead
Tom Botti,Infrastructure
Lead
David Suess,Development Lead
*Helen Robbins,Business Process Lead
Tom Botti,Security Lead
* Marianne Wisker,Procurement Lead
Tom Botti,Network Lead
Required
Current Phase: ConstructionPSC – Project Steering CommitteeSee IMSB slide
Yvonne Bolton,
Executive Sponsor
*Lori Saliby,Deployment Lead
Release 1: UST
Irene Garcia, Vendor Lead
Support/Consulting Roles:Filenet P8: Bill Katzer (BEST), Marco Incorvaia (Fairfax)BEST Enterprise Architect: Len SmithFinancial Advisor : Marianne Wisker
* Marion Torres,Phil Wilde,
Dave Johnson, Dave Madsen, Veronica Ferriss, Bea Milne, Beth Doran
(SMEs)
*Lori Saliby,UAT Lead
DEEP – e-Permitting
State of Connecticut, DOITSystem Development Methodology (SDM)
Document Name: Project WheelsSTD, COTS, RAD, LITEPage 8
* Staffed from the Business
TECHNOLOGYPARTNERS
BUSINESS PARTNERS
*Pete Zack,Business Manager*Helen Robbins,
Business Requirements Lead
Irene Garcia,Technology Manager
Dwayne Boulden, Test Lead
John Traynor,Production Support Lead
Tom Botti,Infrastructure
Lead
David Suess,Development Lead
*Helen Robbins,Business Process Lead
Tom Botti,Security Lead
* Marianne Wisker,Procurement Lead
Tom Botti,Network Lead
Required
Current Phase: TestingPSC – Project Steering CommitteeSee IMSB slide
Yvonne Bolton,
Executive Sponsor
*Lori Saliby,Deployment Lead
Release 1: UST
Irene Garcia, Vendor Lead
Support/Consulting Roles:Filenet P8: Bill Katzer (BEST), Marco Incorvaia (Fairfax)BEST Enterprise Architect: Len SmithFinancial Advisor : Marianne Wisker
* Marion Torres,Phil Wilde,
Dave Johnson, Dave Madsen, Veronica Ferriss, Bea Milne, Beth Doran
(SMEs)
*Lori Saliby,UAT Lead
DEEP – e-Permitting
State of Connecticut, DOITSystem Development Methodology (SDM)
Document Name: Project WheelsSTD, COTS, RAD, LITEPage 9
* Staffed from the Business
TECHNOLOGYPARTNERS
BUSINESS PARTNERS
*Pete Zack,Business Manager*Helen Robbins,
Business Requirements Lead
Irene Garcia,Technology Manager
Dwayne Boulden, Test Lead
John Traynor,Production Support Lead
Tom Botti,Infrastructure
Lead
David Suess,Development Lead
*Helen Robbins,Business Process Lead
Tom Botti,Security Lead
* Marianne Wisker,Procurement Lead
Tom Botti,Network Lead
Required
Current Phase: ImplementationPSC – Project Steering CommitteeSee IMSB slide
Yvonne Bolton,
Executive Sponsor
*Lori Saliby,Deployment Lead
Release 1: UST
Irene Garcia, Vendor Lead
Support/Consulting Roles:Filenet P8: Bill Katzer (BEST), Marco Incorvaia (Fairfax)BEST Enterprise Architect: Len SmithFinancial Advisor : Marianne Wisker
* Marion Torres,Phil Wilde,
Dave Johnson, Dave Madsen, Veronica Ferriss, Bea Milne, Beth Doran
(SMEs)
*Lori Saliby,UAT Lead
DEEP – e-Permitting
State of Connecticut, DOITSystem Development Methodology (SDM)
Document Name: Project WheelsSTD, COTS, RAD, LITEPage 10
* Staffed from the Business
TECHNOLOGYPARTNERS
BUSINESS PARTNERS
*Pete Zack,Business Manager*Helen Robbins,
Business Requirements Lead
Irene Garcia,Technology Manager
Dwayne Boulden, Test Lead
John Traynor,Production Support Lead
Tom Botti,Infrastructure
Lead
David Suess,Development Lead
*Helen Robbins,Business Process Lead
Tom Botti,Security Lead
* Marianne Wisker,Procurement Lead
Tom Botti,Network Lead
Required
Current Phase: Post-ImplementationPSC – Project Steering CommitteeSee IMSB slide
Yvonne Bolton,
Executive Sponsor
*Lori Saliby,Deployment Lead
Release 1: UST
Irene Garcia, Vendor Lead
Support/Consulting Roles:Filenet P8: Bill Katzer (BEST), Marco Incorvaia (Fairfax)BEST Enterprise Architect: Len SmithFinancial Advisor : Marianne Wisker
* Marion Torres,Phil Wilde,
Dave Johnson, Dave Madsen, Veronica Ferriss, Bea Milne, Beth Doran
(SMEs)
*Lori Saliby,UAT Lead
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Beta Testing (outward facing ezfile system)
Testing for every possible scenario! Hours and hours of staff time is required.• Test Pass/Fail• Fix• Retest• Error messages• Bugs• Code writing (by
developer)
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Beta Testing (internal ICM system)
IBM Case Manager• Manages workflow• Track any errors• Contested fees• Manage SA• Paper data entry• Portal submissions
– Approve– Deny– Resubmit/Correction
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
TEST, TEST, TEST GO LIVE!!One of hundreds of testing scenarios
• It’s very important to secure a maintenance contract with the vendor!
• At least 1 year• The system will evolve• Users will find additional bugs and errors
– Compatibility issues
• Regulations change over time• Staff levels change – auto approval• Additional functionality – 10-year
extension for certain USTs
After the initial go live date:
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Let’s do a UST filing
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Let’s do a UST filing
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
STEP 1: Account Creation
• PIN will be sent to email to validate the account
• Next step is to select 5 security questions and answers (case sensitive)
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
STEP 2: Subscriber Agreement
EPA’s CROMERR (Cross-Media Electronic Reporting Rule) provides the legal framework for electronic reporting under EPA’s regulatory programs. The Rule sets performance-based, technology-neutral system standards and provides a streamlined, uniform process for Agency review and approval of electronic reporting. The CROMERR program ensures the enforceability of regulatory information collected electronically by EPA and EPA’s state, tribal and local government partners.
BACKGROUND
This is essentially a mechanism for User identification, verification and authentication.– CT DEEP opted for the wet-ink signature of a Subscriber Agreement– There are some electronic options, but they are a little more invasive (social security number)– See https://www.epa.gov/cromerr for guidance
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
STEP 2: Subscriber Agreement
PRINT, SIGN, MAIL
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Step 3: Create and edit your Filing
1. Start a new Filing2. Search your site using
Mapping Service3. Select and Verify the site data4. Annual or Modification5. Create Filing
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Step 3: Create and edit your Filing
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Owner/Operator Section
• Note the statement in BOLD RED text at the top of the page
– Who is the Owner/Operator/Billing…?– What’s the Address?– What’s the Phone Number?– Who’s the Contact person?
• What’s their email?
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Site Section
• Site data will pre-populate with any existing site (cannot be edited)
• New, first-time notification will require data entry
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Tanks Section
Tank Summary
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Operator Signatures Section
Our regulations require the A/B Operator(s) to sign, in this case, electronically.
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Financial Mechanism Section
99% of UST Owners fall under Commercial Insurance or Self Insurance
Our state fund was sunsetted several years ago
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Attachment Section
• Soil sample exceedances• GW sample exceedances• Site Diagram• Tank Closure docs• A/B Certificate• Notice of Alternate Life
Expectancy
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
System Validation Section
• Ensures that:– the Subscriber
Agreement matches up– the User is a valid Filer
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Review Application
• Review Filing for accuracy• Review any attachments• Print Compliance
Management Report– Site specific, tailored to
each UST facility
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Compliance Management Report
Custom Compliance Report
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Final Review and Submittal
• Certify• Submit !!• Pay current and/or back
fees– Credit Card– Bank transfer (Routing #)– Pay Later Mail Invoice
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
ezFile for Annual UST Notification and Changes
Goal: 100 %
Electronic Filing is RequiredAugust 1 – October 10, 2018
https://filings.deep.ct.gov/DEEPPortal/
The 40 year life expectancy has been worked into our ezFile system.The Notice must be attached to the filing in order to qualify.
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Metrics2013: Paper-1036 (72%) Portal-404 (28%)
2014: Paper-1783 (70%) Portal-766 (30%)
2015: Paper-490 (19%) Portal-2048 (81%)
2016: Paper-193 (6%) Portal-3054 (94%)
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Metrics (Cont.)2017: Paper-106 (4%) Portal-2569 (96%) 2018: Paper-57 (4%) Portal-1133 (96%)
Summary Paper Portal Total2013: 72% 28% 14402014: 70% 30% 25492015: 19% 81% 25382016: 6% 94% 32472017: 4% 96% 26752018: 4% 96% 1190
• We anticipate that 2018 will surpass 96% portal submissions.
– Mass email reminders– OCT 10 Deadline
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Additional E-government Tools
Admin Tools
Connecticut Department of Energy and Environmental ProtectionConnecticut Department of Energy and Environmental Protection
Benefits
• Increased Compliance• More efficiency
– Less staff time dedicated to data entry
• Builds trust with the regulated community– Opens lines of communication
• UST Owners/Operators control their own data– No more staff data entry errors/discrepancies
Connecticut Department of Energy and Environmental Protection
Questions?
Storage Tank & PCB Enforcement Unit
www.ct.gov/deep/ust
(860) 424-3374