Post on 25-Sep-2019
OVERVIEW
COMPANY VISION STATEMENT
2
Interchanges : 104 numbers
Building Toll Plaza : 89 Locations
BuildingRest & Service Area : 24 Locations
Building Layby at Mainline : 45 Locations
BuildingOverhead Bridge Restaurant : 4 Locations
Building Layby at Toll Plaza : 81 Locations
TOTAL : 154 RSA/LB
OVERVIEW
PLUS BERHAD – ASSET MANAGEMENT
3
Drainage : 4991 Culverts Slope : 6756 nos
Structure : 2 Tunnels
Pavement : 4674 Lane Km Structure : 459 Bridges
OVERVIEW
PLUS BERHAD – ASSET MANAGEMENT
4
BENEFIT :
GRADING SYSTEM
TOILET MAINTENANCE
GRADING SYSTEM
OVERVIEW OF
PLUS BERHAD
SEMINAR HARI TANDAS SEDUNIA
PERINGKAT KEBANGSAAN
METHODOLOGY
OBJECTIVE
S
SET
STANDARD
QUALITY TOILET
Toilet Maintenance Grading System
METHODOLOGY
OBJECTIVE
S
SET
STANDARD
TOILET MAINTENANCE GRADING SYSTEM
OBJECTIVES
MAIN
OBJECTIVE
S
TOILET MAINTENANCE GRADING SYSTEM
OBJECTIVES
METHODOLOGY
OBJECTIVE
S
SET
STANDARD
TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY
Step
01
Stage
03
Step
02
Step
04
Step
05
TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY
METHODOLOGY
OBJECTIVE
S
SET
STANDARD
QUALITY TOILET
Toilet Maintenance Grading System
METHODOLOGY
OBJECTIVE
S
SET
STANDARD
TOILET MAINTENANCE GRADING SYSTEM
OBJECTIVES
MAIN
OBJECTIVE
S
TOILET MAINTENANCE GRADING SYSTEM
OBJECTIVES
METHODOLOGY
OBJECTIVE
S
SET
STANDARD
TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY
Step
01
Stage
03
Step
02
Step
04
Step
05
TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY
Step
01
Stage
03
Step
02
Step
04
Step
05
TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY
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Group A Group B Group C
Constructed or Upgraded in year
between
Year 2009 to 2015.
(Within 7 years)
Constructed or Upgraded in year
between
Year 2002 to 2008.
(Within 7 years)
Constructed or No
Upgrading since
Year 2001.
(more than 14 years)
Step
01 TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY : GROUPING
Step
01
Stage
03
Step
02
Step
04
Step
05
TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY
DRY AREA :
ENTRANCE
SEMI-DRY AREA :
HAND WASH AREA
GENERAL FIXTURES :
TISSUE HOUSING / SOAP DISPENSER/ FAN / CEILING
/ STORAGE/ ETC
WATER STORAGE
TANK
SEWERAGE TREATMENT
PLANT
DRY AREA
INDOOR LANDSCAPE
COURTYARD
Step
02
WET AREA :
TOILET CUBICLES
URINALS
SHOWER ROOM
TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY : AUDITED ELEMENT
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WET
AREA
DRY AREA
SEMI- DRY
AREA
WET
AREA
WET
AREA
DRY AREADRY AREA
Step
02 TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY : AUDITED ELEMENT
Step
01
Stage
03
Step
02
Step
04
Step
05
TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY
22
Step
03
CLEANLINESS DEFECTS
RATING SYSTEM WEITAGE
ODORLESS 1*
DRYNESS 1
DIRTY – FREE 1
DUST – FREE 1
SHINESS 1
RATING SYSTEM WEITAGE
FUNCTIONALITY * 1*
FAULTY 1
TEXTURE/OUTLOOK 1
TIDINESS (5S CONCEPT) 1
UNIFORMITY /STANDARD 1
5 5
TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY : DESIRED SERVICE LEVEL
Step
01
Stage
03
Step
02
Step
04
Step
05
Step
04TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY
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• Non Compliance to Minimum Standard requirement0
• Significantly Below Minimum Standardrequirement1
• Below Minimum Standard requirement2
• Meets Minimum Standard requirement3
• Exceeds Minimum Standard requirement4
• Significantly Exceeds Minimum Standardrequirement
5
Step
04
TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY : SITE ASSESSMENT
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Step
04 TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY : SITE ASSESSMENT
Step
01
Stage
03
Step
02
Step
04
Step
05
TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY
Step
05
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GROUPOverall (%)
Average ScoreStar Rating
A,B,C 91-100 5 stars
A,B,C 81-90 4 stars
A,B,C 71-80 3 stars
A,B,C 61-70 2 stars
A,B,C 51-60 1 star
A,B,C <51 No star
Step
05 TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY : SCORECARD STAR RATING
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Layby
CategoryBest In Group
Overall Average
Score (%)Star Rating
Group A(4 Locations)
Sg. Bakap (SB)
Taiping (NB)91
96
Group B(3 Locations)
Bukit Gantang (NB) 83
Group C(6 Locations)
Tikam Batu (SB)
Alor Pongsu (NB)
94
91
Ste
04
“Best In Group”
Location That
Achieved Highest
Star Rating
The “Best In Group”
Location That
Achieved Highest
Score Rating
Step
05 TOILET MAINTENANCE GRADING SYSTEM
METHODOLOGY : SCORECARD STAR RATING
METHODOLOGY
OBJECTIVE
S
SET
STANDARD
TOILET MAINTENANCE GRADING SYSTEM
SET STANDARD : BENCHMARK
TOILET MAINTENANCE GRADING SYSTEM
SET STANDARD : BENCHMARK
31
TOILET MAINTENANCE GRADING SYSTEM
BENCHMARK : TOILET ENTRANCE
32
TOILET MAINTENANCE GRADING SYSTEM
BENCHMARK : HAND WASH AREA
33
TOILET MAINTENANCE GRADING SYSTEM
BENCHMARK : HAND WASH AREA
34
TOILET MAINTENANCE GRADING SYSTEM
BENCHMARK : NAPPY CHANGE ROOM
35
TOILET MAINTENANCE GRADING SYSTEM
BENCHMARK : PASSAGEWAY & CUBICLES
36
TOILET MAINTENANCE GRADING SYSTEM
BENCHMARK : SHOWER ROOM & BENCH
TOILET MAINTENANCE GRADING SYSTEM
BENCHMARK : DISABLED FACILITIES
TOILET MAINTENANCE GRADING SYSTEM
SET STANDARD : BENCHMARK
39
TOILET MAINTENANCE GRADING SYSTEM
BENCHMARK : LANDSCAPE INDOOR COURTYARD
TOILET MAINTENANCE GRADING SYSTEM
SET STANDARD : BENCHMARK
41
TOILET MAINTENANCE GRADING SYSTEM
BENCHMARK : WATER STORAGE TANK
TOILET MAINTENANCE GRADING SYSTEM
SET STANDARD : BENCHMARK
43
TOILET MAINTENANCE GRADING SYSTEM
BENCHMARK : SEWERAGE TREATMENT PLANT
TOILET MAINTENANCE GRADING SYSTEM
SET STANDARD : BENCHMARK
45
TOILET MAINTENANCE GRADING SYSTEM
BENCHMARK : CHEMICAL STORAGE MANAGEMENT
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BENEFIT :
GRADING SYSTEM
TOILET MAINTENANCE
GRADING SYSTEM
OVERVIEW OF
PLUS BERHAD
SEMINAR HARI TANDAS SEDUNIA
PERINGKAT KEBANGSAAN
47
5
6
2
31
4
BENEFIT
STAR RATING SYSTEM
48
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2004 Pertubuhan Arkitek Malaysia (PAM)
Honorary Mention for Public & Civic Building : Layby Senawang, N/Sembilan : Layby Kg.Bemban, Melaka
: Layby Pedas-Linggi, N/Sembilan : Layby Tangkak, Johor
2005 Malaysian Highway Authority Award
Best Highway Concessionaire : RSA and Layby Management
2006 Quality Restroom Association Malaysia (QRAM) :Under Ministry of Housing and Local Government Award
Best Toilet Design : Tapah RSA South Bound, Perak
2007 Malaysian Highway Authority Award
Best Highway Concessionaire : Customer Satisfaction Level
2008 Ministry of Housing and Local Government Award : Quality Toilet Award
• Gold Award : Tapah RSA South Bound, Perak
• Silver Award : Dengkil RSA North Bound, Selangor
• Bronze Award : Tapah RSA North Bound, Perak
2009 Perak Tourism Association
Premier Award : Sg Perak RSA North Bound, Perak
: Sg Perak RSA South Bound, Perak
2010 Ministry of Housing and Local Government Award
Gold Award Anugerah Tandas Bersih : Tapah RSA South Bound, Perak
2014 Ministry of Housing and Local Government Award : Quality Toilet Award
• Gold Award – Simpang Pulai Layby South Bound, Perak
• Silver Award – Pagoh RSA North Bound, Johor
• Bronze Award – Ladang Bikam Layby South Bound, Perak
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